New Year – New Training Survey Software Opportunity

It’s a brand new year. Why not learn some new functions in Snap Survey Software? 

multi-mode-survey-software-trainingSnap Surveys offers many convenient online training opportunities.  Find a training course that works best for you and schedule it at your convenience.

Whether you are new to Snap Survey Software or an advanced user, we have training opportunities that will fit your needs. Training courses are offered in sessions scheduled at your request, on a day and time that is convenient for you or your team. We do offer training topics,  including:

  • Introduction to Snap Survey Software
  • Snap Survey Software for Paper Surveys and Scanning
  • Snap Survey Software for Online Surveys
  • Snap Survey Software for Mobile Surveys
  • Snap WebHost – Online survey management
  • Snap Analysis and Reporting

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Tips to Selecting the Best Survey Mode: #2 Sampling

Blog Series: Tips to Selecting the Best Survey Method: #2 Sampling 

modes-survey-research-samplingWhether you are conducting an online, paper, mobile, or kiosk survey, a telephone or face-to-face interview, or a combination of survey modes, you’ll want to take into consideration the advantages and disadvantages of each survey mode. This is the second blog post in a series where we discuss issues you’ll want to take into consideration as you plan your next survey. In the first blog post, we discussed potential population issues. We now move on to potential sampling issues.

The sample is the actual group of respondents in which you will need to contact to complete your survey. There are several important sampling issues you need to consider when planning your survey. Continue reading

Format Your Online Survey for Mobile Devices

Properly format your  online survey for optimized viewing on mobile devices

mobile-surveysTo effectively administer today’s online surveys, you must develop online surveys that can adapt to all mobile devices and their varying screen sizes. Properly optimizing your survey for mobile devices determines the ease in which your respondents can read, comprehend, and provide accurate answers.

Make online surveys easy and convenient to complete. If the majority of your respondents will access your online surveys using mobile devices, be sure to optimize your surveys for mobile devices. Many respondents are on-the-go and prefer the opportunity to complete a mobile survey at their convenience. Continue reading

What Are Mobile Optimized Surveys?

What Are Mobile Optimized Surveys? 

mobile-optimized-surveyIt is no secret that mobile technology is more popular than ever before.  According to data provided in a post by Blue Dog Mobile Marketing, by 2014 the number of smartphones in use will be over 1 billion, doubling the number of smartphones in the last five years…and growing.

Are your surveys ready for mobile devices? It is extremely important to optimize your online surveys for all mobile devices, from Smartphones to tablets. Continue reading

Know When to Respond to Customer Satisfaction Surveys

Knowing when to respond to feedback from customer satisfaction surveys can help you improve overall customer satisfaction

customer-satisfactionThe ability to respond to customer satisfaction surveys in a timely manner is one of the main advantages of online surveys and mobile surveys. When gathering feedback on a customer’s level of satisfaction with your products & services, or your organizational processes, a higher level of immediacy should be taken. Reacting to survey feedback immediately has become the standard in improving customer satisfaction on a respondent-by-respondent basis. Continue reading

Snap Survey Software How-to: Better Manage Your Survey Files

Learn how to better manage your survey files using Snap Survey Software

The way you store and name your survey files using Snap Survey Software can make it much easier to manage, find, and open your surveys in the future. If you carry out several similar surveys once a year, the file name may be the quickest way to tell the difference between them. You can also make it easier to find a particular survey by sorting your surveys into folders. Continue reading

Which Survey Data Collection Method is Best?

There are many methods for collecting survey data. Which method is the best for your research?

The method in which you conduct your survey can have a significant impact on the feedback you receive. Some questions may draw different respondent answers if asked in a paper survey, in an online survey or mobile survey, or in a telephone or face-to-face interview. In online, paper, and mobile surveys, visual design elements have a major impact on how questions are read and interpreted by survey respondents. In telephone and face-to-face interviews, words are given more importance because of the conversational format. When designing a survey, be aware of the types of questions you are asking, and ensure that they are in-line with your method of survey data collection. Continue reading

Snap Survey Software How-to: Administer Mobile Surveys on Apple iOS Devices

Learn how to use the Snap Mobile Anywhere app for mobile surveys on any Apple iOS device

Snap Mobile Anywhere, a fully synchronized mobile survey solution, allows you to enter responses to a published survey on any Apple iOS device: iPad or iPhone.

When you publish your Snap survey to a Mobile edition on your desktop, you can synchronize your iPad or iPhone with an account on a server. You add published surveys to the account and they are then downloaded to your device over the Internet. Responses are uploaded to the server. Continue reading

Snap Survey Software How-to: Add Slider Control Questions to Online Surveys

Learn how to add slider control questions to your online surveys using Snap Survey Software

What are slider controlsSlider controls are graphical image-based controls for collecting data in an online survey. The slider control tool includes graphics and templates to make it quick and easy to add simple slider bars to a published online survey. Here is an example of a slider control:

online-survey-slider-control

 

 

 

Slider controls add value to your online surveys and are an innovative way to engage survey respondents. Why not give slider controls a try in your next online survey?

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Have You Tried Mobile Surveys Yet?

It’s about time to give mobile surveys a try!

Give your respondents the flexibility to access mobile surveys on-the-go. Surveys are delivered directly to respondents’ mobile devices, and can be completed at their convenience. Easily connect and engage with your audience. Mobile surveys give you  access to respondents and survey data with more flexibility, at a faster rate or return, and at economical costs. Continue reading