How to Share Online Survey Results

Before you create a survey, collect data, and start to analyze it, it’s important to consider the best way to share online survey results with your audience. Whether you’re keeping respondents informed, reporting to management and other stakeholders, or you’re conducting research on behalf of a client, the best method for sharing survey results will depend on the audience and what they’re going to do with the information.

With an online survey you can set up email alerts for responses, create analysis and reports to share, or set up accounts for your audience to log in and see live survey information with tailored reports.

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Sending SMS Survey Invitations

Hundreds of emails are sent and received every day, which means there’s a good chance that your email survey invitations get lost in cluttered inboxes. SMS survey invitations can be a better way of reaching your audience anywhere, at any time, and catching their attention immediately.

Research has found that 90% of SMS messages will be read within three minutes of being received, and 98% are read by the end of the day. For email, the average open rate is 24.88%. Delivering a survey invitation by SMS could help to increase response rates and engagement with the survey, if it’s done in the right way.

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14 Things to Love About Online Surveys

Spread some survey love with our list of 14 things to love about online surveys

Online surveys are a flexible and efficient way to collect feedback and data from your respondents, which can be quickly analyzed and turned into shareable reports with actionable insights.

We’ve put together 14 key features of conducting an online survey.

1. Branding

With an online survey you have complete control over the branding. It’s quick and easy to add your logo and colors, and create a branded URL to share your online survey, so that your respondents can easily identify the survey with your organization.

2. Interactive questions

There’s a variety of different interactive questions that you can use in an online survey to make it more engaging, and gather better responses. Drag and drop questions allow respondents to visually categorize or rank items; interactive images can be a good alternative to check boxes; and sliders will allow you to include more options on a scale without using more space. Continue reading

GDPR compliant surveys: Storing personal data

It’s all too easy to create a survey, collect responses, produce reports, and then move on to the next survey. But under the General Data Protection Regulation (GDPR), there’s a spotlight on how long personal data can be kept for.

 

GDPR and personal data

The GDPR mandates that data should be deleted or anonymized once it is no longer needed for the purpose for which it was collected. This means that when you complete a research project, you should assess how long you need to keep the personal data relating to it, and anonymize or delete that data at the end of that period.

 

GDPR compliant data retention considerations

To help you comply with the GDPR rules when you are undertaking a survey project, we’ve outlined these data retention considerations:
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Snap Surveys Makes Top 25 Survey Solutions List

Snap Surveys is pleased to make Quirk’s list of ’25 Top Survey Solutions Companies’

The team here at Snap Surveys is pleased to be included in Quirk’s list of ’25 Top Survey Solutions Companies’, a Quirk’s resource guide specifically covering survey solutions companies.

“Building an effective survey, finding the right respondents, fielding the survey and analyzing the information can be difficult if you don’t have the right tools. Companies that specialize in survey solutions can provide you with everything you need to take full advantage of the surveying process. Whether you need to conduct a survey online, on a mobile device, over the phone or in the mail, these companies can have the services and technologies to help you at every stage, from survey creation to data analysis. ” – Quirk’s Staff Writer  Continue reading

Snap Surveys Ranked Top 20 in Survey Software Report

Snap Surveys Ranked in Capterra’s Top 20 Most Popular Survey Software Report

We’re pleased to announce that Snap Surveys ranks 15th in Capterra’s Top 20 Most Popular Survey Software report.  With more than 250 survey software providers listed on Capterra.com – a free service for professionals looking for business software solutions – we’re proud and humbled to be named in the Top 20.

“Snap Surveys was listed in Capterra’s Top 20 Survey Software report, an infographic listing that is determined by an algorithm combining social presence, the number of users as well the number of customers,” said Rachel Wille Senior Product Research Analyst at Capterra, an online survey software reviews site. “Snap Surveys, a survey software solution based in the UK [with offices in the UK and US], ranked 15th in part because of their strong social media presence.”

Access the Full Capterra Report

3 Great New Features for Snap Build 11.19

Available now! Update now to build 11.19 to get 3 great new features in Snap Survey Software.

Incorporating a whole host of great new features, build 11.19 is now available to download from the Support Hub. New features include:

  • Collect handwritten replies using the touch screen
  • Set a limit on the time available for participants to complete a survey page
  • Send automated email alerts from offline surveys

Find out what else is in build 11.19. Continue reading

Have You Downloaded Snap Survey Software Release 11.18?

Active Snap Survey Software customers can update now to release 11.18

This update is available for free to customers with an active Snap Plus subscription. Every new Snap Survey Software user receives 12 months free Snap Plus subscription which includes telephone and email support, as well as free software updates. Don’t have a current Snap Plus subscription? Contact a Product Specialist.

What’s new in Snap 11.18?

One-click data download from Snap WebHost

Import online survey data at the click of a button with new Direct Download. Just sync your survey and Snap WebHost account, and you’ll be notified as soon as new survey data is available.

And more…


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Belgian Initiative, PT3, Using Snap Surveys to Measure Patient Satisfaction

Belgian Initiative, PT3, Using Snap Surveys to Measure Patient Satisfaction

PT3, a Belgian based initiative focused on satisfaction measurements in various areas of hospitals, has collaborated with the marketing division of NSF Euro Consultants to develop a solution to measure hospital satisfaction in an increasingly mobile-focused world.pt3

The program began as a pilot project in patient satisfaction in hospital emergency wards through the Flemish Association of Emergency Department Heads. Through this partnership, PT3 launched an initiative to proactively collect satisfaction feedback from patients. Currently, 5 hospitals are involved with this initiative and are now administering patient satisfaction surveys to measure and compare satisfaction ratios. As the project expands, PT3 expects more hospitals to come on board. Continue reading