Snap Surveys Makes Top 25 Survey Solutions List

Snap Surveys is pleased to make Quirk’s list of ’25 Top Survey Solutions Companies’

The team here at Snap Surveys is pleased to be included in Quirk’s list of ’25 Top Survey Solutions Companies’, a Quirk’s resource guide specifically covering survey solutions companies.

“Building an effective survey, finding the right respondents, fielding the survey and analyzing the information can be difficult if you don’t have the right tools. Companies that specialize in survey solutions can provide you with everything you need to take full advantage of the surveying process. Whether you need to conduct a survey online, on a mobile device, over the phone or in the mail, these companies can have the services and technologies to help you at every stage, from survey creation to data analysis. ” – Quirk’s Staff Writer  Continue reading

Snap Surveys Ranked Top 20 in Survey Software Report

Snap Surveys Ranked in Capterra’s Top 20 Most Popular Survey Software Report

We’re pleased to announce that Snap Surveys ranks 15th in Capterra’s Top 20 Most Popular Survey Software report.  With more than 250 survey software providers listed on Capterra.com – a free service for professionals looking for business software solutions – we’re proud and humbled to be named in the Top 20.

“Snap Surveys was listed in Capterra’s Top 20 Survey Software report, an infographic listing that is determined by an algorithm combining social presence, the number of users as well the number of customers,” said Rachel Wille Senior Product Research Analyst at Capterra, an online survey software reviews site. “Snap Surveys, a survey software solution based in the UK [with offices in the UK and US], ranked 15th in part because of their strong social media presence.”

Access the Full Capterra Report

3 Great New Features for Snap Build 11.19

Available now! Update now to build 11.19 to get 3 great new features in Snap Survey Software.

Incorporating a whole host of great new features, build 11.19 is now available to download from the Support Hub. New features include:

  • Collect handwritten replies using the touch screen
  • Set a limit on the time available for participants to complete a survey page
  • Send automated email alerts from offline surveys

Find out what else is in build 11.19. Continue reading

Have You Downloaded Snap Survey Software Release 11.18?

Active Snap Survey Software customers can update now to release 11.18

This update is available for free to customers with an active Snap Plus subscription. Every new Snap Survey Software user receives 12 months free Snap Plus subscription which includes telephone and email support, as well as free software updates. Don’t have a current Snap Plus subscription? Contact a Product Specialist.

What’s new in Snap 11.18?

One-click data download from Snap WebHost

Import online survey data at the click of a button with new Direct Download. Just sync your survey and Snap WebHost account, and you’ll be notified as soon as new survey data is available.

And more…


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Belgian Initiative, PT3, Using Snap Surveys to Measure Patient Satisfaction

Belgian Initiative, PT3, Using Snap Surveys to Measure Patient Satisfaction

PT3, a Belgian based initiative focused on satisfaction measurements in various areas of hospitals, has collaborated with the marketing division of NSF Euro Consultants to develop a solution to measure hospital satisfaction in an increasingly mobile-focused world.pt3

The program began as a pilot project in patient satisfaction in hospital emergency wards through the Flemish Association of Emergency Department Heads. Through this partnership, PT3 launched an initiative to proactively collect satisfaction feedback from patients. Currently, 5 hospitals are involved with this initiative and are now administering patient satisfaction surveys to measure and compare satisfaction ratios. As the project expands, PT3 expects more hospitals to come on board. Continue reading

Watch again: Using Chart Styles in Snap Webinar

Did you miss our webinar? We’ve got a recording for you.

croc-rock_charts-webinarFor anyone that missed our ‘Using Chart styles in Snap Survey Software’ webinar or for those who would like to watch it again, the recording is now available in the Snap Support Hub.

You can also download the webinar resources, including a survey containing an example of every possible analysis style in Snap. Continue reading

New Worksheet: Create a Chart of Positive Responses to Rating Scale Questions

Access our helpful new worksheet to learn about how you can create a chart of positive responses to rating scale questions

Make quick comparisons between different questions or subgroups by excluding neutral and negative categories, leaving only the positive responses.

chart positive responses Continue reading

Snap Survey Software Release 11.17 Now Available

Active customers can update now to release 11.17 of Snap Survey Software

Update now to 11.17. This update is available for free to customers with an active Snap Plus subscription. Every new Snap Survey Software user receives 12 months free Snap Plus subscription which includes telephone and email support, as well as free software updates. Don’t have a current Snap Plus subscription? Contact a Product Specialist.

What’s new in Snap 11.17?

Continue reading

Market Research: Get To Know Your Survey Terminology

When working in market research, get to know your survey terminology

multi-mode-surveyWhether you are a seasoned market researcher with extensive knowledge of survey methodology, a beginner designing your first survey, or a new market research analyst, some of the terminology used can be a little confusing and it takes some time to comprehend. Here are some commonly used survey research terms and their definitions. Continue reading