Top 10 Most Popular Snap Surveys Blog Posts

What are the top 10 most visited blog posts on the Snap Surveys blog?

From information on different types of research methods and the benefits of survey research, to the importance of increasing response rates and collecting quality feedback – our Snap Surveys blog provides a wealth of knowledge.

Here are the top 10 most popular blogs posts:

Difference Between Qualitative Research vs. Quantitative Research

5 Examples of Survey Demographic Questions

7 Most Common Mistakes in Customer Feedback, #3 Using Only One Channel

5 Reasons Why Feedback is Important

Advantages and Disadvantages of Face-to-Face Data Collection Continue reading

Press Release: Snap Survey Software Now Available Through MRDC Software in Asia Pacific

Snap Survey Software is now available to the Asia Pacific market through MRDC Software

Bristol, U.K. and Portsmouth, NH, U.S. – Snap Surveys, creator of Snap Survey Software, has announced an agreement with MRDC Software as an approved reselling agent of Snap Survey Software in the Asia Pacific market.

Over the past 35 years, Snap Surveys’ products, solutions, and services have established them as a leading brand in the survey software market across Europe and North America for organizations wishing to conduct advanced survey research via online surveys that are adaptable to any screen size; paper surveys with optional scanning capabilities; and mobile surveys, including on handheld mobile devices, tablets, and on freestanding kiosks. The software comes complete with built-in advanced analysis capability and reporting options for easy distribution. Continue reading

Tech Support Tip: Easier Collection of Open Ended Survey Replies

Tech Support Tip: Easier Collection of Open Ended Survey Replies

As a Snap Survey Software user, you know there are many powerful features. Here is another tip we’d like to pass on to our users.

Publish-questionnaire-window-survey-softwareSome questions require respondents to enter responses in detail in an open ended box (comment question box). Previously, when data lengths were applied and the box size was more than one row in size, the data length would essentially be ignored.  Respondents were able to enter more characters than the data length set, but when the data was imported it would be truncated to meet the data length. To resolve that issue the Auto-Extend on import feature was added in Data Entry Tailoring.

Learn more about Auto-Extend on import in Snap Online Help.

Now, when a data length is set and the box size is greater than one row, you can still ensure that the data length will in fact be followed.  The Limit the length of multi-line responses setting found in Questionnaire Properties: Interview section will allow the data length to be followed.

Learn more about limiting the length of multi-line responses in Snap Online Help.

open-question-character-countThe new features that have been added regarding the data length are the Character Counters.  You can insert these into the Footnote of open ended questions to allow the respondents to know how many characters they have remaining, the total available, and/or the total they have used.  These can be inserted through Font (2nd dropdown) > Insert… > Response Property.

Learn more about Character Counters in Snap Online Help.

Double Check Your Online Survey Before Launching

It is extremely important to double check your online survey before launching in order to catch any mistakes

When launching your online survey you need to thoroughly review all aspects of your survey before it goes “live.” Although the bulleted list of steps below may seem like common sense steps, it’s the simple things we miss that can cause issues in the data collection process. With data accuracy on the line, it is important to be as thorough as possible when launching your surveys.

Over and over again, because we are in such a rush to collect data, we continue to hastily administer surveys before double checking for obvious errors in the format, design, and content of our surveys. The best way to break ourselves from this pattern is with the use of a detailed checklist. Continue reading

Which Survey Data Collection Method is Best?

There are many methods for collecting survey data. Which method is the best for your research?

The method in which you conduct your survey can have a significant impact on the feedback you receive. Some questions may draw different respondent answers if asked in a paper survey, in an online survey or mobile survey, or in a telephone or face-to-face interview. In online, paper, and mobile surveys, visual design elements have a major impact on how questions are read and interpreted by survey respondents. In telephone and face-to-face interviews, words are given more importance because of the conversational format. When designing a survey, be aware of the types of questions you are asking, and ensure that they are in-line with your method of survey data collection. Continue reading

Survey Software as Your Go-to Information Collection Tool

Survey Software – An Effective Information Collection Tool

Survey Software is a powerful, complete solution to design and administer surveys, manage data collection, analyze data, and generate reports.  Many users have the perception that survey software is just for large-scale research projects, when in fact it is a very versatile tool for both large-scale and small-scale projects.

The main goal of any survey research project is to collect data that can be used to analyze the thoughts and opinions of a greater population, and use that data to make informed decisions that may affect the business, or the outcomes of a study or research project. However, whether the survey is large or small, survey software remains simply an information gathering tool. Continue reading

What’s the difference between qualitative and quantitative research?

Many times those that undertake a research project often find they are not aware of the differences between Qualitative Research and Quantitative Research methods.  Many mistakenly think the two terms can be used interchangeably.

So what is the difference between Qualitative Research and Quantitative Research? Continue reading