Top 10 Most Popular Snap Surveys Blog Posts

What are the top 10 most visited blog posts on the Snap Surveys blog?

From information on different types of research methods and the benefits of survey research, to the importance of increasing response rates and collecting quality feedback – our Snap Surveys blog provides a wealth of knowledge.

Here are the top 10 most popular blogs posts:

Difference Between Qualitative Research vs. Quantitative Research

5 Examples of Survey Demographic Questions

7 Most Common Mistakes in Customer Feedback, #3 Using Only One Channel

5 Reasons Why Feedback is Important

Advantages and Disadvantages of Face-to-Face Data Collection Continue reading

Press Release: Snap Survey Software Now Available Through MRDC Software in Asia Pacific

Snap Survey Software is now available to the Asia Pacific market through MRDC Software

Bristol, U.K. and Portsmouth, NH, U.S. – Snap Surveys, creator of Snap Survey Software, has announced an agreement with MRDC Software as an approved reselling agent of Snap Survey Software in the Asia Pacific market.

Over the past 35 years, Snap Surveys’ products, solutions, and services have established them as a leading brand in the survey software market across Europe and North America for organizations wishing to conduct advanced survey research via online surveys that are adaptable to any screen size; paper surveys with optional scanning capabilities; and mobile surveys, including on handheld mobile devices, tablets, and on freestanding kiosks. The software comes complete with built-in advanced analysis capability and reporting options for easy distribution. Continue reading

Mobile: A Hybrid Data Collection Method

Use mobile data collection to increase survey response rates with a consistent browsing experience

mobile-data-collectionWhat is a mobile survey? A mobile survey is essentially an online survey adapted to the screen size of any mobile device. Increase survey response rates with a consistent browsing experience across a range of screen sizes and devices, with surveys that adapt automatically to any screen size.

Why is mobile so important? Mobile data collection provides data collection opportunities for a wide variety of market sectors. From healthcare, market research, and education, to travel & tourism, non-profits, and government agencies to name a few, all of which make use of mobile data collection methods. Mobile data collection can be utilized as an online data collection method as well as during off-site, face-to-face interviews, for one-on-one data collection with an interviewer.

The instantaneous feedback feature of mobile data collection combined with the ability to personalize the experience with interactive features make it comparable to using the face-to-face survey method, with the cost benefit factor of the online data collection method. Mobile data collection may never fully replace face-to-face interviews, but it can and does maximize the productivity of those involved in conducting research.

Here is a direct quote from Survey Magazine’s article, Mobile Research Is Here: get ready to embrace the evolution: “What can marketers do then, to ensure they are prepared for the emergence of consumer-driven, consumer-initiated technologies? Companies should certainly be thinking about the measures they take to ensure that people are talking about their products, and expressing their opinions about their brand. And they need to ensure they are able to reach their target audiences, day or night, through whichever medium their fans deem most convenient at the time; be it a smartphone, tablet, PC or other connected device.”

Tech Support Tip: Easier Collection of Open Ended Survey Replies

Tech Support Tip: Easier Collection of Open Ended Survey Replies

As a Snap Survey Software user, you know there are many powerful features. Here is another tip we’d like to pass on to our users.

Publish-questionnaire-window-survey-softwareSome questions require respondents to enter responses in detail in an open ended box (comment question box). Previously, when data lengths were applied and the box size was more than one row in size, the data length would essentially be ignored.  Respondents were able to enter more characters than the data length set, but when the data was imported it would be truncated to meet the data length. To resolve that issue the Auto-Extend on import feature was added in Data Entry Tailoring.

Learn more about Auto-Extend on import in Snap Online Help.

Now, when a data length is set and the box size is greater than one row, you can still ensure that the data length will in fact be followed.  The Limit the length of multi-line responses setting found in Questionnaire Properties: Interview section will allow the data length to be followed.

Learn more about limiting the length of multi-line responses in Snap Online Help.

open-question-character-countThe new features that have been added regarding the data length are the Character Counters.  You can insert these into the Footnote of open ended questions to allow the respondents to know how many characters they have remaining, the total available, and/or the total they have used.  These can be inserted through Font (2nd dropdown) > Insert… > Response Property.

Learn more about Character Counters in Snap Online Help.

Check out the New SnapSurveys.com

Have you had a chance to check out the new SnapSurveys.com?

SnapSurveys.com has a fresh new look. We’ve designed our new website to give visitors a more pleasing experience that is engaging and easy to navigate. Check out our new look at www.snapsurveys.com.

Learn about all of the new features of our Snap 11 Survey Software or browse through the many services we offer, including survey design assistance, data collection, analysis and reporting, and translation. Whether your research is small or large, Snap’s Research Services team can give you the help you need.

Or, perhaps you are interested in some of our survey solutions including Ready-to-Run Surveys or feedback solutions. You can even gather survey design inspiration by viewing our interactive sample surveys. We have all the survey solutions you need to create effective surveys, and all this information is available at www.snapsurveys.com.

Snap Surveys website

What do you think of our new website? Please leave a comment below or feel free to email us at info@snapsurveys.com with any questions.

Double Check Your Online Survey Before Launching

It is extremely important to double check your online survey before launching in order to catch any mistakes

When launching your online survey you need to thoroughly review all aspects of your survey before it goes “live.” Although the bulleted list of steps below may seem like common sense steps, it’s the simple things we miss that can cause issues in the data collection process. With data accuracy on the line, it is important to be as thorough as possible when launching your surveys.

Over and over again, because we are in such a rush to collect data, we continue to hastily administer surveys before double checking for obvious errors in the format, design, and content of our surveys. The best way to break ourselves from this pattern is with the use of a detailed checklist. Continue reading

Something New at SnapSurveys.com!

The team at Snap Surveys is proud to announce the new look of SnapSurveys.com!

We’ve taken on a fresh new look. We hope you will find our new website engaging and easy to navigate. We’ve designed it to give visitors a more pleasing experience. Check out our new look at www.snapsurveys.com.

Learn about all of the new features of our Snap 11 Survey Software or browse through the many research services we offer, including questionnaire design assistance, data collection, analysis and reporting, and translation. Or, maybe you are interested in some of our solutions including Ready-to-Run Surveys or feedback solutions. You can even gather survey design inspiration by viewing our interactive sample surveys.

New Snap Surveys website

What do you think of our new website? Please leave a comment below or feel free to email us at info@snapsurveys.com with any questions.

Which Survey Data Collection Method is Best?

There are many methods for collecting survey data. Which method is the best for your research?

The method in which you conduct your survey can have a significant impact on the feedback you receive. Some questions may draw different respondent answers if asked in a paper survey, in an online survey or mobile survey, or in a telephone or face-to-face interview. In online, paper, and mobile surveys, visual design elements have a major impact on how questions are read and interpreted by survey respondents. In telephone and face-to-face interviews, words are given more importance because of the conversational format. When designing a survey, be aware of the types of questions you are asking, and ensure that they are in-line with your method of survey data collection. Continue reading

Survey Software as Your Go-to Information Collection Tool

Survey Software – An Effective Information Collection Tool

Survey Software is a powerful, complete solution to design and administer surveys, manage data collection, analyze data, and generate reports.  Many users have the perception that survey software is just for large-scale research projects, when in fact it is a very versatile tool for both large-scale and small-scale projects.

The main goal of any survey research project is to collect data that can be used to analyze the thoughts and opinions of a greater population, and use that data to make informed decisions that may affect the business, or the outcomes of a study or research project. However, whether the survey is large or small, survey software remains simply an information gathering tool. Continue reading

The Basics – What Exactly is a Survey?

What is a survey and why do we use them?

online-survey-with-multi-modeLet’s take a trip back to the basics. By definition, a survey is “a method for collecting quantitative information about items in a population.” Simply, a survey is a data collection tool used to gather information about individuals. The purpose of a survey (the survey objective) hinges on what the information collected will be used for. Depending on the objective of the survey, a survey may focus on different topics such as preferences, behavior, or factual information. Surveys provide important information to all types of research fields, for example, those in market research, by healthcare professionals and educational researchers, and for sociological and psychological studies. Continue reading