Last month, in a previous blog post (5 Tips: Increase Response Rates of Course Evaluations), we discuss ways in which you can increase the response rates of your course evaluations. As we discussed, there has been an increased growth in the use of survey software for the development of online course evaluations. Higher education institutions have acquired integrated survey software systems that take a hybrid approach to survey administration, offering a choice of paper, online, or mobile survey administration, allowing you to better match the method of survey administration to the needs and preferences of respondents.
Taking a hybrid approach to course evaluations is one tip you can use to help increase response rates (view more tips). However, what do you do if you come across an increase in drop-out rates? If you’re struggling with low completion rates, there are several strategies you can put into practice to help increase rates.
What are the advantages and disadvantages of Open questions in Course Evaluations?
This content was updated on November 16, 2018.
Course Evaluations often times use Open questions (questions that prompt a unique response) for many reasons. Typically, Open questions are used to get qualitative information about the course, program, or instructor.
The answer box of an Open question is undefined and can accept different types of responses:
Of the 18 total classes in this course, how many did you attend?
What were the dates of the classes not attended?
Time of Day Response
What time of day did this course meet?
Free Text or Literal Response
Would you like to comment further on this course?
Note: Although you can ask for numeric, date, and time responses with an Open question, these types of responses are better suited in the format of a Closed question. Comments and opinions are the best answered in the format of an Open question.
Course Evaluations will use a majority of Closed questions (one or more answers selected in a predetermined list of responses) for many reasons. Typically, Closed questions are used to get quantitative information about a course, program, or instructor.
In a Closed question, the specific answers are provided.
Closed Question – Named Answer with Single Response
Which applies to you? Full-time Student______ Part-time Student______
Closed Question – Named Answer with Multiple Responses
What was your reason for selecting this course?Major Requirement______Minor Requirement______Pleasure______Elective ______
Closed Question – Ordered Answer Category
Which applies to you? First Year Student?_____Second Year Student?______Third Year Student? ______Fourth Year Student?_______
Common features of an online course evaluation and 5 tips you can use to increase course evaluation response rates
There is no surprise that there has been an increased growth in the use of survey software for online course evaluations. Many colleges and universities have acquired integrated survey software systems that take a hybrid approach to survey administration, offering a choice of paper, online, or mobile survey administration. This allows higher education survey researchers to better match the method of survey administration to the needs and preferences of respondents. Continue reading →
Enjoy a variety of options for Snap 11 Survey Software trainingSnap Surveys offers a variety of convenient online training opportunities. Whether you are new to Snap Survey Software or an advanced user, we have training opportunities that will fit your specific requirements. Training courses are offered in sessions scheduled at the your request, on a day and time that is convenient for you or your team. Online training courses can be customized to your specific needs. We do offer training topics, including: Continue reading →
What are the 5 benefits of online course evaluations
Transitioning your paper-based course evaluation to an online course evaluation doesn’t have to be difficult. With online survey software, the transition is easy and an online platform provides many benefits. In our last post, we discussed the reasons to create an online course evaluation system with online surveys software. Today, we discuss the benefits. Continue reading →
Explore some of our customers’ experiences with Snap Surveys’ survey feedback and reporting solutions
In yesterday’s post, Made to Measure Feedback and Reporting Solutions, we discussed how Snap Surveys can provide customers with a more customized feedback solution. “With our survey software solutions and services expertise, we can provide you with everything a survey project requires, from questionnaire design and data management, to analysis and reporting. We also offer training, translation services, access to online panel samples, and custom technical development.”
As mentioned, we’re already working with clients in a wide range of sectors. We’d like to share with you some of their experiences. Continue reading →
Give survey respondents the options to choose ‘Other’ or ‘Other, please specify’ as a survey question response option
Some survey questions have straightforward answer options such as some yes/no questions, but there are many single response and multiple choice questions with list options that may or may not meet all respondents’ needs. No matter what type of survey you are conducting, be it a course evaluation, health assessment, customer satisfaction survey, or any type of research survey, there will always be a need for questions that include an ‘Other’ or ‘Other, please specify’ response option. When developing your survey, do your best to create answer options that are as complete as possible, but always include the option for the respondent to select ‘Other’ or ‘Other, please specify’ so they can provide their own response option.
When developing your course evaluation or student evaluation, how you ask each question will determine the type of information you obtain. Because prompted recall (Closed questions) triggers memory, they will usually produce more answers than unprompted recall (Openquestions or unprompted closed questions). Continue reading →