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Rated 'Excellent' on Trustpilot  4.5 Stars
Rated 'A' on Security Scorecard

Product Updates

See the latest Snap XMP feature releases

Enhance user experience by providing a sense of flow during surveys with page transitions thumbnail
Feature
April 7, 2025

Enhance user experience by providing a sense of flow during surveys with page transitions

By using Horizontal and Vertical Slides, your surveys will look fresh and sleek when participants move between pages.

Navigating a survey seamlessly with AutoNext thumbnail
Feature
March 17, 2025

Navigating a survey seamlessly with AutoNext

Our new feature checks that all questions have been answered before the participant can move to the next page of the survey. This helps to save time and ensure a seamless experience.

Giving your survey a fresh new look with Answer Buttons thumbnail
Feature
January 26, 2025

Giving your survey a fresh new look with Answer Buttons

Our new feature lets you present answer options as clickable buttons. This helps to make your survey more visual, which can lead to better response rates.

Get better response rates by including the first question of your survey in the email invite thumbnail
Feature
October 14, 2024

Get better response rates by including the first question of your survey in the email invite

By giving people an easy way to begin their response, it feels like less effort for them to click through and continue the survey.

Changing the way participants navigate surveys with Tab Controls thumbnail
Feature
August 9, 2024

Changing the way participants navigate surveys with Tab Controls

Our new feature lets you present a non-linear way to navigate your survey, without a clear path from start to finish. Each section is represented by a header within a tab at the top of the survey.

Reduce bias by Randomising the order your Questions appear for each participant thumbnail
Feature
June 28, 2023

Reduce bias by Randomising the order your Questions appear for each participant

Use Question Randomisation ensures questions appear in different orders for your participants, reducing bias.

Help participants identify what information is required with Placeholder Text thumbnail
Feature
January 3, 2023

Help participants identify what information is required with Placeholder Text

Use Placeholder Text to pinpoint what details a participant needs to provide when completing a survey.

Use Connectors to feed previous survey responses into a new survey thumbnail
Feature
January 3, 2023

Use Connectors to feed previous survey responses into a new survey

Connectors use the responses from a previously completed survey – known as the source survey, to create a new participant in another survey – called the destination survey. When a respondent submits a response to the source survey, that information can be used to...

Presenting follow-up questions next to the initial question for easy viewing with Inline Questions thumbnail
Feature
January 3, 2023

Presenting follow-up questions next to the initial question for easy viewing with Inline Questions

Our new feature ensures any follow-up questions are presented in a space alongside the original question, making it easier to navigate and reducing survey fatigue.

Enhance security with Multi-Factor Authentication (MFA) thumbnail
Feature
September 22, 2022

Enhance security with Multi-Factor Authentication (MFA)

Add two-step verification to ensure better security for your surveys.

Combine multiple grid questions into a single grid question with Compound Grids thumbnail
Feature
September 22, 2022

Combine multiple grid questions into a single grid question with Compound Grids

Create grids to ask multiple questions alongside each other.

Use Rim Weighting to help you better understand your data as a reflection of the wider population thumbnail
Feature
July 4, 2022

Use Rim Weighting to help you better understand your data as a reflection of the wider population

If your sample size includes (for example) fewer women, Rim Weighting helps you account for this.

Dig deep into your data with ease thanks to one-click instant reports thumbnail
Feature
July 4, 2022

Dig deep into your data with ease thanks to one-click instant reports

Creating standard reports with Snap XMP.

Let participants scroll through clickable question and answer cards with Question Carousels thumbnail
Feature
June 4, 2022

Let participants scroll through clickable question and answer cards with Question Carousels

See matrix (or grid) questions displayed in a horizontal, scrollable carousel, with questions viewed in cards and answers beneath them.

Use our API to connect multiple systems when running surveys in Snap XMP thumbnail
Feature
October 4, 2021

Use our API to connect multiple systems when running surveys in Snap XMP

Snap XMP lets you bring multiple systems together with two-way database links and an API.   When you already have data on your contacts (such as a unique ID, name, or gender information), this information can be fed directly into a survey.   By personalising your...

Use Screenouts and Quotas to ensure you receive the desired amount of relevant responses thumbnail
Feature
October 4, 2021

Use Screenouts and Quotas to ensure you receive the desired amount of relevant responses

Close surveys automatically when a participant is from a category or demographic that has reached its quota limit.