Rated 'A' on Security Scorecard

Snap Surveys pricing

Choose the right pricing plan for you

Snap+

Introducing the fully managed survey and reporting implementation from Snap Surveys

We can handle everything for you, beginning with survey design, build, and distribution. And once we have collected your data, we’ll analyze the results and deliver structured, decision-ready reporting*

Starter

Get started with a free account. No credit card required

Free

1 user

200 responses

Unlimited surveys

Online account for design, publishing & analysis

Support via Chat, Email, and Telephone

Security and Accreditations

Fully GDPR compliant surveys

ISO 27001

Cyber Essentials Plus

US and UK data centers

Multi-Factor Authentication (MFA)

BOT protection

Daily backups

Regular vulnerability scans

Data is encrypted at rest

Secure delivery of questionnaires and reports

Third-party penetration tests

WCAG and Section 508 compliance

Advanced

Highest functionality package
on the market

$30

/month

$360 billed annually

Everything in Starter, plus:

1 user

50,000 responses

Unlimited surveys

100,000 email invites

Reporting Dashboard

Support via Chat, Email, and Telephone

Snap+

We will

Create up to 3 basic surveys (15 questions and 1 language per survey)

Configure up to 3 basic dashboards

Brand your surveys

Fully train your user

Elite

Fully assisted, Advanced surveys,
greater insights

$95

per user /month

$1,140 billed annually

Everything in Advanced, plus:

1+ user

150,000 reponses

Unlimited surveys

250,000 email invites

Offline surveys and Kiosk Mode

Pre-populate answers

Screen outs & quotas

Tabbed questionnaires

Shared project working

Support via Chat, Email, and Telephone

Snap+

We will

Create up to 5 advanced surveys (50 questions and 1 language per survey)

Configure up to 5 advanced dashboards

Brand your surveys

Fully train your team

Ultra

Tailored to you. Request a call back for more details

Inquire

Everything in Elite, plus:

Custom number of users

Custom number of responses

Unlimited surveys

Custom number of email invites

Custom configuration 

Configuration app

Custom URL

Dedicated customer success manager

Single Sign On (SSO)

Custom contracts

White labelling

Group or loop questionnaires

Conditional email triggers

API

Priority support via Chat, Email, and Telephone

Snap+

We will

Create up to 5 advanced surveys (70 questions and 1 language per survey)

Configure up to 5 advanced dashboards or analysis reports

Create branded template, question library

Fully train your team

Additional Offerings

  • Discounts offered to government, educational institutions and non-profit organizations.
  • Government agencies or organizations eligible to purchase from GSA Schedule can purchase directly from Snap Surveys, or directly from the GSAAdvantage!⁠® website. View Snap Surveys on GSAAdvantage

* Snap+ subject to fair use and complexity limits.

Compare our full set of features

Feature
Starter
Advanced
Elite
Ultra
Usage
Number of accounts
1 user
1 user
1+ user
Custom
Number of responses
200
50,000
150,000
Custom
Number of email invites
Not included
100,000
250,000
Custom
Number of surveys
Unlimited
Unlimited
Unlimited
Unlimited
Snap+ managed survey and reporting implementation
Basic surveys
Not included
3
Not included
Not included
Advanced surveys
Not included
Not included
5
5
Basic dashboards
Not included
3
Not included
Not included
Advanced dashboards
Not included
Not included
5
5
Analysis reports
Not included
Not included
Not included
5
Number of questions
Not included
15
50
70
Number of languages
Not included
1
1
1
Branded surveys
Not included
Included
Included
Included
Ongoing survey building
Not included
Add-on
Add-on
Add-on
Ongoing report building
Not included
Add-on
Add-on
Add-on
Smart reporting
Not included
Add-on
Add-on
Add-on
Data entry of paper surveys
Not included
Add-on
Add-on
Add-on
Survey translation
Not included
Add-on
Add-on
Add-on
Custom set-up
Not included
Add-on
Add-on
Add-on
Dedicated customer success manager
Not included
Not included
Not included
Included
Survey Design
Core question types
Included
Included
Included
Included
Advanced question types
Included
Included
Included
Included
Quick start templates
Included
Included
Included
Included
Conforms to latest WCAG standards
Included
Included
Included
Included
508 compliant surveys
Included
Included
Included
Included
GDPR compliant surveys
Included
Included
Included
Included
Real-time collaboration
Not included
Not included
Included
Included
Non-linear 'Tabbed' questionnaires
Not included
Not included
Included
Included
Support for all languages including RTL
Not included
Not included
Not included
Included
Support for multilingual surveys
Not included
Not included
Not included
Included
Group or loop questionnaires
Not included
Not included
Not included
Included
Remove 'Powered by Snap Surveys'
Not included
Not included
Not included
Included
White label the questionnaire
Not included
Not included
Not included
Included
Conditional email triggers
Not included
Not included
Not included
Included
Branded template built for you
Not included
Not included
Not included
Included
Custom question bank
Not included
Not included
Not included
Included
Survey Capabilities
Basic survey logic
Included
Included
Included
Included
Text Substitution (Piping)
Included
Included
Included
Included
Response validation
Included
Included
Included
Included
Answer randomization
Included
Included
Included
Included
Question randomization
Not included
Included
Included
Included
Custom variables
Not included
Included
Included
Included
Pre-populate answers
Not included
Not included
Included
Included
Advanced logic & Masking
Not included
Not included
Not included
Included
Distribution & Data Collection
Send surveys via web link, social media, and QR code
Included
Included
Included
Included
Send surveys via email invitation
Not included
Included
Included
Included
Quotas & screen-outs
Not included
Not included
Included
Included
Offline surveys and Kiosk mode using interviwer app (CAPI)
Not included
Not included
Included
Included
Paper Scanning (OMR/ICR)
Not included
Not included
Not included
Included
Link to your own thank you page
Not included
Not included
Not included
Included
Embed question in email
Not included
Not included
Not included
Included
Custom domain for surveys
Not included
Not included
Not included
Included
Analysis & Reporting
Real-time analysis
Included
Included
Included
Included
Summary reports
Included
Included
Included
Included
Cross-tabulation
Included
Included
Included
Included
Export to CSV, TSV, Excel CSV, Excel XLSX
Included
Included
Included
Included
Reporting dashboards
Not included
Included
Included
Included
Share analysis
Not included
Included
Included
Included
Collaborate on analysis
Not included
Not included
Included
Included
Statistical testing
Not included
Not included
Included
Included
Weight data
Not included
Not included
Included
Included
Filter data
Not included
Not included
Included
Included
Customizable charts
Not included
Not included
Included
Included
Advanced chart types
Not included
Not included
Included
Included
Word clouds
Not included
Not included
Included
Included
Export to PDF, RTF, EMF, HTML, Triple-S, SPSS
Not included
Not included
Not included
Included
Dynamic reports
Not included
Not included
Not included
Included
Contextualized analysis
Not included
Not included
Not included
Included
API
Not included
Not included
Not included
Included
Security
ISO 27001
Included
Included
Included
Included
Cyber Essentials Plus
Included
Included
Included
Included
Multi-Factor Authentication (MFA)
Included
Included
Included
Included
Survey password protection
Included
Included
Included
Included
BOT protection
Included
Included
Included
Included
Daily backups
Included
Included
Included
Included
Regular vulnerability scans
Included
Included
Included
Included
Data is encrypted at rest
Included
Included
Included
Included
Secure delivery of questionnaires and reports
Included
Included
Included
Included
Third-party penetration tests
Included
Included
Included
Included
US and UK data centers
Included
Included
Included
Included
Self-host platform
Not included
Not included
Not included
Included
Single sign-on (SSO)
Not included
Not included
Not included
Included
Custom Contract Terms
Not included
Not included
Not included
Add-on
Support
Phone Support
Included
Included
Included
Included
Email Support
Included
Included
Included
Included
Live chat
Included
Included
Included
Included
Help guides, webinars and videos
Included
Included
Included
Included
Training
Not included
Included
Included
Included
Priority support
Not included
Not included
Not included
Included

Starter

Usage

Number of accounts

1 user

Number of responses

200

Number of email invites

Not included

Number of surveys

Unlimited

Snap+ managed survey and reporting implementation

Basic surveys

Not included

Advanced surveys

Not included

Basic dashboards

Not included

Advanced dashboards

Not included

Analysis reports

Not included

Number of questions

Not included

Number of languages

Not included

Branded surveys

Not included

Ongoing survey building

Not included

Ongoing report building

Not included

Smart reporting

Not included

Data entry of paper surveys

Not included

Survey translation

Not included

Custom set-up

Not included

Dedicated customer success manager

Not included

Survey Design

Core question types

Included

Advanced question types

Included

Quick start templates

Included

Conforms to latest WCAG standards

Included

508 compliant surveys

Included

GDPR compliant surveys

Included

Real-time collaboration

Not included

Non-linear 'Tabbed' questionnaires

Not included

Support for all languages including RTL

Not included

Support for multilingual surveys

Not included

Group or loop questionnaires

Not included

Remove 'Powered by Snap Surveys'

Not included

White label the questionnaire

Not included

Conditional email triggers

Not included

Branded template built for you

Not included

Custom question bank

Not included

Survey Capabilities

Basic survey logic

Included

Text Substitution (Piping)

Included

Response validation

Included

Answer randomization

Included

Question randomization

Not included

Custom variables

Not included

Pre-populate answers

Not included

Advanced logic & Masking

Not included

Distribution & Data Collection

Send surveys via web link, social media, and QR code

Included

Send surveys via email invitation

Not included

Quotas & screen-outs

Not included

Offline surveys and Kiosk mode using interviwer app (CAPI)

Not included

Paper Scanning (OMR/ICR)

Not included

Link to your own thank you page

Not included

Embed question in email

Not included

Custom domain for surveys

Not included

Analysis & Reporting

Real-time analysis

Included

Summary reports

Included

Cross-tabulation

Included

Export to CSV, TSV, Excel CSV, Excel XLSX

Included

Reporting dashboards

Not included

Share analysis

Not included

Collaborate on analysis

Not included

Statistical testing

Not included

Weight data

Not included

Filter data

Not included

Customizable charts

Not included

Advanced chart types

Not included

Word clouds

Not included

Export to PDF, RTF, EMF, HTML, Triple-S, SPSS

Not included

Dynamic reports

Not included

Contextualized analysis

Not included

API

Not included

Security

ISO 27001

Included

Cyber Essentials Plus

Included

Multi-Factor Authentication (MFA)

Included

Survey password protection

Included

BOT protection

Included

Daily backups

Included

Regular vulnerability scans

Included

Data is encrypted at rest

Included

Secure delivery of questionnaires and reports

Included

Third-party penetration tests

Included

US and UK data centers

Included

Self-host platform

Not included

Single sign-on (SSO)

Not included

Custom Contract Terms

Not included

Support

Phone Support

Included

Email Support

Included

Live chat

Included

Help guides, webinars and videos

Included

Training

Not included

Priority support

Not included

Advanced

Usage

Number of accounts

1 user

Number of responses

50,000

Number of email invites

100,000

Number of surveys

Unlimited

Snap+ managed survey and reporting implementation

Basic surveys

3

Advanced surveys

Not included

Basic dashboards

3

Advanced dashboards

Not included

Analysis reports

Not included

Number of questions

15

Number of languages

1

Branded surveys

Included

Ongoing survey building

Add-on

Ongoing report building

Add-on

Smart reporting

Add-on

Data entry of paper surveys

Add-on

Survey translation

Add-on

Custom set-up

Add-on

Dedicated customer success manager

Not included

Survey Design

Core question types

Included

Advanced question types

Included

Quick start templates

Included

Conforms to latest WCAG standards

Included

508 compliant surveys

Included

GDPR compliant surveys

Included

Real-time collaboration

Not included

Non-linear 'Tabbed' questionnaires

Not included

Support for all languages including RTL

Not included

Support for multilingual surveys

Not included

Group or loop questionnaires

Not included

Remove 'Powered by Snap Surveys'

Not included

White label the questionnaire

Not included

Conditional email triggers

Not included

Branded template built for you

Not included

Custom question bank

Not included

Survey Capabilities

Basic survey logic

Included

Text Substitution (Piping)

Included

Response validation

Included

Answer randomization

Included

Question randomization

Included

Custom variables

Included

Pre-populate answers

Not included

Advanced logic & Masking

Not included

Distribution & Data Collection

Send surveys via web link, social media, and QR code

Included

Send surveys via email invitation

Included

Quotas & screen-outs

Not included

Offline surveys and Kiosk mode using interviwer app (CAPI)

Not included

Paper Scanning (OMR/ICR)

Not included

Link to your own thank you page

Not included

Embed question in email

Not included

Custom domain for surveys

Not included

Analysis & Reporting

Real-time analysis

Included

Summary reports

Included

Cross-tabulation

Included

Export to CSV, TSV, Excel CSV, Excel XLSX

Included

Reporting dashboards

Included

Share analysis

Included

Collaborate on analysis

Not included

Statistical testing

Not included

Weight data

Not included

Filter data

Not included

Customizable charts

Not included

Advanced chart types

Not included

Word clouds

Not included

Export to PDF, RTF, EMF, HTML, Triple-S, SPSS

Not included

Dynamic reports

Not included

Contextualized analysis

Not included

API

Not included

Security

ISO 27001

Included

Cyber Essentials Plus

Included

Multi-Factor Authentication (MFA)

Included

Survey password protection

Included

BOT protection

Included

Daily backups

Included

Regular vulnerability scans

Included

Data is encrypted at rest

Included

Secure delivery of questionnaires and reports

Included

Third-party penetration tests

Included

US and UK data centers

Included

Self-host platform

Not included

Single sign-on (SSO)

Not included

Custom Contract Terms

Not included

Support

Phone Support

Included

Email Support

Included

Live chat

Included

Help guides, webinars and videos

Included

Training

Included

Priority support

Not included

Elite

Usage

Number of accounts

1+ user

Number of responses

150,000

Number of email invites

250,000

Number of surveys

Unlimited

Snap+ managed survey and reporting implementation

Basic surveys

Not included

Advanced surveys

5

Basic dashboards

Not included

Advanced dashboards

5

Analysis reports

Not included

Number of questions

50

Number of languages

1

Branded surveys

Included

Ongoing survey building

Add-on

Ongoing report building

Add-on

Smart reporting

Add-on

Data entry of paper surveys

Add-on

Survey translation

Add-on

Custom set-up

Add-on

Dedicated customer success manager

Not included

Survey Design

Core question types

Included

Advanced question types

Included

Quick start templates

Included

Conforms to latest WCAG standards

Included

508 compliant surveys

Included

GDPR compliant surveys

Included

Real-time collaboration

Included

Non-linear 'Tabbed' questionnaires

Included

Support for all languages including RTL

Not included

Support for multilingual surveys

Not included

Group or loop questionnaires

Not included

Remove 'Powered by Snap Surveys'

Not included

White label the questionnaire

Not included

Conditional email triggers

Not included

Branded template built for you

Not included

Custom question bank

Not included

Survey Capabilities

Basic survey logic

Included

Text Substitution (Piping)

Included

Response validation

Included

Answer randomization

Included

Question randomization

Included

Custom variables

Included

Pre-populate answers

Included

Advanced logic & Masking

Not included

Distribution & Data Collection

Send surveys via web link, social media, and QR code

Included

Send surveys via email invitation

Included

Quotas & screen-outs

Included

Offline surveys and Kiosk mode using interviwer app (CAPI)

Included

Paper Scanning (OMR/ICR)

Not included

Link to your own thank you page

Not included

Embed question in email

Not included

Custom domain for surveys

Not included

Analysis & Reporting

Real-time analysis

Included

Summary reports

Included

Cross-tabulation

Included

Export to CSV, TSV, Excel CSV, Excel XLSX

Included

Reporting dashboards

Included

Share analysis

Included

Collaborate on analysis

Included

Statistical testing

Included

Weight data

Included

Filter data

Included

Customizable charts

Included

Advanced chart types

Included

Word clouds

Included

Export to PDF, RTF, EMF, HTML, Triple-S, SPSS

Not included

Dynamic reports

Not included

Contextualized analysis

Not included

API

Not included

Security

ISO 27001

Included

Cyber Essentials Plus

Included

Multi-Factor Authentication (MFA)

Included

Survey password protection

Included

BOT protection

Included

Daily backups

Included

Regular vulnerability scans

Included

Data is encrypted at rest

Included

Secure delivery of questionnaires and reports

Included

Third-party penetration tests

Included

US and UK data centers

Included

Self-host platform

Not included

Single sign-on (SSO)

Not included

Custom Contract Terms

Not included

Support

Phone Support

Included

Email Support

Included

Live chat

Included

Help guides, webinars and videos

Included

Training

Included

Priority support

Not included

Ultra

Usage

Number of accounts

Custom

Number of responses

Custom

Number of email invites

Custom

Number of surveys

Unlimited

Snap+ managed survey and reporting implementation

Basic surveys

Not included

Advanced surveys

5

Basic dashboards

Not included

Advanced dashboards

5

Analysis reports

5

Number of questions

70

Number of languages

1

Branded surveys

Included

Ongoing survey building

Add-on

Ongoing report building

Add-on

Smart reporting

Add-on

Data entry of paper surveys

Add-on

Survey translation

Add-on

Custom set-up

Add-on

Dedicated customer success manager

Included

Survey Design

Core question types

Included

Advanced question types

Included

Quick start templates

Included

Conforms to latest WCAG standards

Included

508 compliant surveys

Included

GDPR compliant surveys

Included

Real-time collaboration

Included

Non-linear 'Tabbed' questionnaires

Included

Support for all languages including RTL

Included

Support for multilingual surveys

Included

Group or loop questionnaires

Included

Remove 'Powered by Snap Surveys'

Included

White label the questionnaire

Included

Conditional email triggers

Included

Branded template built for you

Included

Custom question bank

Included

Survey Capabilities

Basic survey logic

Included

Text Substitution (Piping)

Included

Response validation

Included

Answer randomization

Included

Question randomization

Included

Custom variables

Included

Pre-populate answers

Included

Advanced logic & Masking

Included

Distribution & Data Collection

Send surveys via web link, social media, and QR code

Included

Send surveys via email invitation

Included

Quotas & screen-outs

Included

Offline surveys and Kiosk mode using interviwer app (CAPI)

Included

Paper Scanning (OMR/ICR)

Included

Link to your own thank you page

Included

Embed question in email

Included

Custom domain for surveys

Included

Analysis & Reporting

Real-time analysis

Included

Summary reports

Included

Cross-tabulation

Included

Export to CSV, TSV, Excel CSV, Excel XLSX

Included

Reporting dashboards

Included

Share analysis

Included

Collaborate on analysis

Included

Statistical testing

Included

Weight data

Included

Filter data

Included

Customizable charts

Included

Advanced chart types

Included

Word clouds

Included

Export to PDF, RTF, EMF, HTML, Triple-S, SPSS

Included

Dynamic reports

Included

Contextualized analysis

Included

API

Included

Security

ISO 27001

Included

Cyber Essentials Plus

Included

Multi-Factor Authentication (MFA)

Included

Survey password protection

Included

BOT protection

Included

Daily backups

Included

Regular vulnerability scans

Included

Data is encrypted at rest

Included

Secure delivery of questionnaires and reports

Included

Third-party penetration tests

Included

US and UK data centers

Included

Self-host platform

Included

Single sign-on (SSO)

Included

Custom Contract Terms

Add-on

Support

Phone Support

Included

Email Support

Included

Live chat

Included

Help guides, webinars and videos

Included

Training

Included

Priority support

Included

More about our survey software plans and pricing

How much does Snap Surveys cost?

Create a free account or explore our pricing plans:

  • The Starter plan is Free
  • The Advanced plan is $360 per year
  • The Elite plan is $1,140 per user/year
  • Please inquire about the Ultra plan

Please note: All subscriptions are billed annually.

Can we install it on our own server?

Yes, the platform can be self-hosted. Perfect for organizations with specific compliance requirements.

What happens if I reach my responses limit?

If you reach your limit, you are welcome to contact us and purchase more.

Do you have a free account?

Yes, we offer a free account. No payment details required.

What payment methods do you accept?

We accept a variety of payment methods for your convenience, including check, credit card, EFT (Electronic Funds Transfer), and wire transfer.

Is my payment data private and safe?

Yes. All payments are secure. Our payment system is PCI compliant. Credit card payments are taken via QuickBooks Payments. Bank transfers, purchase orders, checks, and invoices are done through QuickBooks Online. Snap Surveys is fully ISO 27001 certified, demonstrating our commitment to online data security. Our servers are secure and based in the US.