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Fall Webinar Series 2018 – Recorded sessions
Hints, tips and ideas to enhance your questionnaires and build better reports
Questionnaire Design
Survey Templates / Question Libraries
- Creating a branded template to ensure every touchpoint with the customer is consistent
- Automatically adding standard questions and statements into each new questionnaire such as GDPR statements and introductions
- Building a library of everyday questions and statements that can be inserted into a new questionnaire
Removing personal data from a survey / Bulk cleaning of Data
- Comply with respondents requests to be forgotten
- Anonymize survey responses by removing personal data
Adaptive Surveys
- Creating a custom experience based upon device type
- Choosing the right images for different devices
- Using different question styles based on editions to optimize customer experience
Sliders and Map Controls / Drag and Drop
- Make your surveys engaging with interactive features
- New Emoji-style rating scale
- Advice on which image controls to use with which devices
- Introducing our new drag and drop style questions.
Smarter Reports
Download the file which contains all the examples from these four sessions on Smart Reporting
Smart Reporting 1 – Cell Referencing and Static Benchmarking
- Add dynamic commentary to your tables and charts
- Compare your data against a known external dataset such as National figures, a target or perhaps last year’s data
Smart Reporting 2 – Global Filtering / Dynamic Benchmarking
- Filter multiple analyses at the click of a button
- Compare your data with a dynamic benchmark. i.e. Compare results from one site or department against the entire organization
Smart Reporting 3 – Add Context to your Summary Report and Creating Simple Reports
- Use ‘Context’ to create individualized reports for each site or department
- Build up a simple Smart Report using existing analyses and run them to ‘Context’
Smart Reporting 4 – Reusable Reports, Conditional Inclusion and Sharing Resources across surveys
- Using smaller sub reports to create a final report
- Save time by sharing these sub reports and other resources across different surveys
- Exclude areas of a report based on set criteria
If you can’t wait for the webinar and have a specific topic you’d like assistance with, we’d like to help. For more information about our training and consultancy services, visit our Training & Consultancy page or call us at 603-610-8750