Announcing the new pre-built Customer Satisfaction Solution from Snap Surveys

September 14, 2021

It’s time to put your customers first with our band new Customer Satisfaction Solution. We’ve done all the hard work for you – it’s ready to run straight out of the box – meaning anyone in your organisation can run … Continue reading →

Introducing the Snap Surveys Marketplace

July 28, 2021

We’re delighted to announce the launch of our Marketplace. You’ll find standalone solutions that allow you to complete specific goals. Each solution has everything taken care of before you take it out of the box – including questionnaires, built-in reports … Continue reading →

Snap XMP platform used for COVID-secure spot check visits

June 15, 2021

The next generation of Snap Surveys software – Snap XMP – is being used by a Snap Surveys customer in the fight against coronavirus. CDER Group is providing COVID-secure spot check visits for to business premises on behalf of the … Continue reading →

Introducing Snap XMP: Experience Measurement Platform

May 26, 2021

The next generation of Snap Surveys is here! We’re excited to introduce you to Snap XMP: Experience Measurement Platform, our innovative and easy-to-use new solution for collaborative survey design, data collection, feedback management, and advanced analysis and reporting. Snap XMP … Continue reading →

Snap Surveys Celebrates 40 years

April 30, 2021

It was April of 1981 when founding members and continued owners, Peter Wills and Dr. Steve Jenkins officially launched Snap Surveys to the UK market. Throughout the past 40 years, Peter and Steve have grown the company by constantly developing … Continue reading →

Snap Surveys “meets the standard again”

March 22, 2021

Following on from our FSQS listing renewal, we’re delighted to have once again met the standards set out by the NHS Data Security and Protection Toolkit. This is a standard that provides assurance of our commitment to good data security … Continue reading →

Our FSQS Approved-Supplier listing has been renewed for 2021

March 19, 2021

We are delighted to have our FSQS (Financial Services Qualification System) listing as an approved supplier renewed for another year, demonstrating our commitment to working with organisations in the financial sector. Thanks to all of our staff for their hard … Continue reading →

Hitting the headlines – BBC News

January 26, 2021

We’re honoured to have worked with the Children’s Commissioner for Wales in helping young people speak out during the pandemic. We helped the CCW survey thousands of young people in Wales to find out how they were coping amid Covid-19. … Continue reading →

GSA Schedule Contract Renewed

December 7, 2020

Until 2026, Snap Surveys products and services will continue to be featured on an approved list of commercial entities for the US Government.  After much hard work, we’ve secured the renewal of our GSA Schedule Contract that enables our US … Continue reading →

Coronavirus update November 2020

November 13, 2020

An update from Snap Surveys CEO Dr Steve Jenkins Since the pandemic hit in March, our Businesses Continuity Planning has ensured we are well-equipped to work from home. All our staff adapted seamlessly to remote working and I’d like to … Continue reading →

We’ve launched our Covid Working From Home Survey

November 4, 2020

Following a worldwide shift to remote working in the last few months, it’s important for organisations to support their staff as we all work from home. This includes overcoming feelings of isolation, ensuring productivity is high, and that people have … Continue reading →

Snap Surveys retains ISO 27001 accreditation

October 1, 2020

We’re delighted to announce that – as of October 2020 – our ISO 27001 accreditation has been renewed once again. Snap Surveys was independently audited by Marketing Quality Assurance to ensure our compliance with ISO 27001 regulations in data security. … Continue reading →

You’ll find us on G-Cloud 12

September 28, 2020

We’ve received good news once again following our listing on the UK government’s G-Cloud 12 cloud software category. The G-Cloud is a digital marketplace where you can find approved suppliers of cloud services. Companies on G-Cloud have framework agreements in … Continue reading →

Support test and trace with our free Visitor Check-In Tool

September 22, 2020

If you’re welcoming visitors to your premises – whether it’s customers, members, clients or guests – our free Visitor Check-In Tool is the perfect solution for supporting test and trace. You can share the link in advance or scan the … Continue reading →

Our role in helping the NHS save lives

July 23, 2020

We are proud to have played a part in helping the NHS in their drive to improve bowel scope services. More than 42,000 people in the UK alone are diagnosed with bowel cancer every year. But thanks to early screening … Continue reading →

New UK legal requirement for Accessibility

April 6, 2020

The UK changes its laws on accessibility in September 2020. All UK public sector websites will soon be legally required to be accessible for everyone – regardless of age or disability. The US always has this law and the United … Continue reading →

Coronavirus (COVID-19) update

March 19, 2020

March 19, 2020 Business continuity at Snap Surveys We are monitoring the coronavirus (COVID-19) situation carefully and are taking steps to the disruption to our business and to keep our staff safe. The data security and business continuity processes we … Continue reading →

Helping give vulnerable people a voice

February 19, 2020

We were delighted to work with Brandon Trust, a UK charity that supports people with autism, learning disabilities or both. Our task was to improve response rates when getting feedback on their services. Paper surveys hadn’t been the best method … Continue reading →

Snap Surveys’ ISO 27001 certification renewed

October 17, 2019

Snap Surveys has been independently audited and certified by Marketing Quality Assurance, to have our ISO 27001 certification renewed for another year. ISO 27001 is an international standard that specifies requirements for information security systems, which Snap Surveys has been … Continue reading →

Snap Surveys’ London office move

October 15, 2019

Snap Surveys’ London office has recently moved from Haymarket, into a newly refurbished office building at Waverly House in Soho. Our new London office address is: Snap Surveys @ Work.Life Waverly House 9, Noel Street Soho W1F 8GQ

Accessibility update: WCAG 2.1 compliance

September 24, 2019

We have proactively updated our existing web accessibility standards to ensure that online questionnaires created in Snap Surveys can comply with the latest Web Content Accessibility Guidelines (WCAG) version 2.1 at level AA. We are also compliant with many of … Continue reading →

Snap Mobile Anywhere update: Version 5

August 28, 2019

Snap Mobile Anywhere Version 5 includes a complete overhaul of the user interface, as well as a new Save and Resume feature. It’s now possible to save partial responses in Snap Mobile Anywhere. Once the partial response has been saved … Continue reading →

Snap Surveys awarded a place on G-Cloud 11

July 11, 2019

Snap Surveys has been awarded a place on the G-Cloud 11 framework in the Cloud Software category. The UK Government G-Cloud is a digital marketplace to help public-sector organisations find government approved suppliers of cloud services. Companies on G-Cloud have … Continue reading →

Snap Surveys sponsors Citizens’ Panel Community of Practice event

June 18, 2019

Snap Surveys sponsored a Citizens’ Panel Community of Practice event, which took place on Wednesday 12 June 2019, at Avonmouth House, London. Attendees from Clinical Commissioning Groups, NHS trusts, and local governments around the country, came together to share and … Continue reading →

Avoid Survey Scams and Protect Yourself

June 13, 2019

Fraud alert: Please be aware of surveys scams We have recently been made aware of scams involving surveys and fraudulent checks, which are falsely using the Snap Surveys name. The survey scams are not sent by Snap Surveys, or in … Continue reading →

Snap Survey Software update: 11.26

October 24, 2018

Snap 11.26 update includes improved smiley faces, new Summary table reports and the ability to record interview audio. Updated smileys We’ve included smiley face sliders in Snap Survey software for a number of years, and in this update you’ll be … Continue reading →

Snap Survey Software update: 11.24

June 18, 2018

The latest Snap update, 11.24, includes a new Drag and Drop feature. Improve respondent engagement by using interacting survey questions; with Drap and Drop, respondents can visually categorise and rank question options. Responses can be visually appealing with either words … Continue reading →

New Finance Director – Mike Andrews

December 10, 2017

Mike Andrews has joined Snap Surveys as Finance Director. Having previously worked as a Chartered Accountant in a number of senior finance roles over the past twenty years, Mike has a commercial approach to all things financial and operational.

Grant Stevens joins Snap Surveys as Commercial Director

November 12, 2017

Grant Stevens has joined Snap Surveys as Commercial Director. With 14 years of board-level experience and a background in sales, marketing and commercial operations spanning three decades, Grant will be overseeing commercial activities, and ensuring opportunities for growth are maximised.

Snap Surveys celebrates 35 years

May 12, 2016

Snap Surveys Celebrates 35 Years in Survey Software, Research Services, and Custom Feedback Solutions April 16th marked Snap Surveys 35th year in business. Since founded in 1981, Snap Surveys has become a leading survey software and research services business, providing advanced … Continue reading →