Fall Webinar Series 2018 – Recorded sessions

Hints, tips and ideas to enhance your questionnaires and build better reports


Join Nathan Pritchard and Marc Ellison as they share hints and tips to help you work smarter, be more productive, and achieve greater insights from your data.

Questionnaire Design

Survey Templates / Question Libraries

  • Creating a branded template to ensure every touchpoint with the customer is consistent
  • Automatically adding standard questions and statements into each new questionnaire such as GDPR statements and introductions
  • Building a library of everyday questions and statements that can be inserted into a new questionnaire

Watch recorded session →

Removing personal data from a survey / Bulk cleaning of Data

  • Comply with respondents requests to be forgotten
  • Anonymize survey responses by removing personal data

Watch recorded session →

Adaptive Surveys

  • Creating a custom experience based upon device type
  • Choosing the right images for different devices
  • Using different question styles based on editions to optimize customer experience

Watch recorded session →

Sliders and Map Controls / Drag and Drop

  • Make your surveys engaging with interactive features
  • New Emoji-style rating scale
  • Advice on which image controls to use with which devices
  • Introducing our new drag and drop style questions.

Watch recorded session →

Smarter Reports

Download the file which contains all the examples from these four sessions on Smart Reporting

Smart Reporting 1 – Cell Referencing and Static Benchmarking

  • Add dynamic commentary to your tables and charts
  • Compare your data against a known external dataset such as National figures, a target or perhaps last year’s data

Watch recorded session →

Smart Reporting 2 – Global Filtering / Dynamic Benchmarking

  • Filter multiple analyses at the click of a button
  • Compare your data with a dynamic benchmark. i.e. Compare results from one site or department against the entire organization

Watch recorded session →

Smart Reporting 3 – Add Context to your Summary Report and Creating Simple Reports

  • Use ‘Context’ to create individualized reports for each site or department
  • Build up a simple Smart Report using existing analyses and run them to ‘Context’

Watch recorded session →

Smart Reporting 4 – Reusable Reports, Conditional Inclusion and Sharing Resources across surveys

  • Using smaller sub reports to create a final report
  • Save time by sharing these sub reports and other resources across different surveys
  • Exclude areas of a report based on set criteria

Watch recorded session →

If you can’t wait for the webinar and have a specific topic you’d like assistance with, we’d like to help. For more information about our training and consultancy services, visit our Training & Consultancy page or call us at 603-610-8750


Cookie settings

You can decide which cookies you wish to allow and can change your settings at any time. You cannot prevent our use of strictly necessary cookies. For more information about the cookies we use, please see our cookie policy.

With the slider, you can enable or disable different types of cookies:

This website will:

  • Remember which cookies group you accepted
  • Strictly necessary: remember your cookie permission setting
  • Strictly necessary: allow session cookies
  • Strictly necessary: authenticate that you are logged into your user account

This website won't:

  • Functionality: remember your online chat ID
  • Analytics: keep track of your visited pages and interaction taken
  • Analytics: keep track of your location and region based on your partial IP number
  • Analytics: keep track of the time spent on each page and the videos you watch
  • Analytics: identify the device you are using
  • Targeting: identify if you contacted or called us as a result of one of our adverts

This website will:

  • Remember which cookies group you accepted
  • Strictly necessary: remember your cookie permission setting
  • Strictly necessary: allow session cookies
  • Strictly necessary: authenticate that you are logged into your user account
  • Functionality: remember your online chat ID

This website won't:

  • Analytics: keep track of your visited pages and interaction taken
  • Analytics: keep track of your location and region based on your partial IP number
  • Analytics: keep track of the time spent on each page and the videos you watch
  • Analytics: identify the device you are using
  • Targeting: identify if you contacted or called us as a result of one of our adverts

This website will:

  • Remember which cookies group you accepted
  • Strictly necessary: remember your cookie permission setting
  • Strictly necessary: allow session cookies
  • Strictly necessary: authenticate that you are logged into your user account
  • Functionality: remember your online chat ID
  • Analytics: keep track of your visited pages and interaction taken
  • Analytics: keep track of your location and region based on your partial IP number
  • Analytics: keep track of the time spent on each page and the videos you watch
  • Analytics: identify the device you are using

This website won't:

  • Targeting: identify if you contacted or called us as a result of one of our adverts

This website will:

  • Remember which cookies group you accepted
  • Strictly necessary: remember your cookie permission setting
  • Strictly necessary: allow session cookies
  • Strictly necessary: authenticate that you are logged into your user account
  • Functionality: remember your online chat ID
  • Analytics: keep track of your visited pages and interaction taken
  • Analytics: keep track of your location and region based on your partial IP number
  • Analytics: keep track of the time spent on each page and the videos you watch
  • Analytics: identify the device you are using
  • Targeting: identify if you contacted or called us as a result of one of our adverts

This website won't:

Save & Close