Your order for the Covid Working From Home Survey is subject to our terms and conditions and these additional terms, under which your organisation will be our Customer. This service must only be used to assess your employees’ experience of working from home during the Covid-19 pandemic, and not for any other commercial purpose. You agree that your organisation is the Data Controller and we are the Data Processor. We will use UKFast as our Sub-processor to provide this service. If you use this as a free service, our support is limited to the help documentation only which is available at https://support.snapxmp.com/snapxmp/covid-working-from-home-survey-guide and so Schedule 2 of the terms and conditions does not apply. We intend to provide this service for as long as the Covid-19 situation continues, but we may withdraw it at any time. If your free account is inactive for more than 1 year, we may delete any data in the account and close your account.