Use Slider Controls to Engage Respondents in Your Online Surveys

What are slider controlsSlider controls are graphical image-based controls for collecting data in an online survey.

Here is an example of a slider control:

survey software - smiley slider

Can slider controls add value to your online surveys?  The answer lies in a study conducted in 2007 by Nicola Stanley of Silver Dialogue Ltd and Stephen Jenkins of Snap Surveys. Together, they designed a survey study to evaluate the comparative qualities of graphical image-based control surveys in terms of the respondents’ experiences in completing the survey, including usability, engagement, and enjoyment of taking part in a graphical image-based survey.  Continue reading

Totalize Respondent Answers As They Complete Your Online Survey

Many online surveys will ask respondents to rate items on a scale of 1 to 10 and ask that the sum of these items doesn’t go over a certain value.  However, without a running total, it can be hard to tally responses and some respondents may run out of patience for the survey. Continue reading

Make Online Surveys Easier with Compound Grid Questions

Have you ever had two grids/tables in an online survey that you wished you could line up side-by-side, or have you wanted to ask the same questions twice for two different scales?  Advanced Survey Software Solutions have the ability to create Compound Grid questions. With the Compound Grid tool, sophisticated survey software programs make this function as easy as clicking a mouse.  Continue reading

Allow Respondents to Rank or Order Their Preferences

Many questions in customer satisfaction surveys ask respondents to rank certain aspects of their experience. Ranking questions ask respondents to rank or order a set of options. Continue reading

Allow Customers to Rate Preferences in Satisfaction Surveys Using Rating Scales

Satisfaction rating scales are the best way to quickly ask customers what they thought about a certain service or product.  However, you may want to restrict their responses to only selecting one attribute per item—for example, Continue reading

Demographic Questions in Your Survey

When designing your questionnaire you will include survey demographic questions to serve as break variables, so that differences in responses between groups can be identified.  Demographic Survey questions include: Continue reading

Attitude Surveys, The Likert Scale and Semantic Differentials

Attitude is a group of opinions, values and dispositions to act associated with a particular object or concept.  Measuring attitude in your survey can be difficult because it requires a series of questions to evaluate it effectively.  Here are some examples of subjects that an attitude survey might attempt to measure. Continue reading