Rating and Ranking Levels of Satisfaction in Your Survey

Satisfaction questions in your survey garner important information from your customer, employee, or student that may be critical in determining what products, services, or courses you are successfully providing and which may need improvement.   Rating levels of satisfaction is critical to a successful survey.  Continue reading

Rating Scales for Satisfaction Survey Questionnaires

When designing a satisfaction survey, it is highly like you will need to implement rating scales in your questionnaire.  Ratings are subjective assessments that use a personal set of standards to evaluate your product or service.  Rating scale questions are used in Satisfaction Surveys of all types such as: Customer Satisfaction Surveys, Employee Satisfaction Surveys, Healthcare or Patient Satisfaction Surveys, and Educational Surveys such as Student Evaluations and Course Evaluations.  Continue reading