Tech Support Tip: Saving Settings Files for Toolkits

Technical Support Tip: Save time and energy by saving settings files for Snap Toolkit functions

Snap Toolkit gives Snap Survey Software users access to many advanced functionalities, including: Rating Check, Totalize, Randomization, Compound Grid, and Rim Weighting. Are you aware that you can save the settings files for Snap Toolkit functions so that you can simply browse to the Settings file and reapply the settings?

Save the Settings files for Toolkits

Here is an example using the Randomization function available in the Snap Toolkit.  Continue reading

Allow Respondents to Rank or Order Their Preferences

Many questions in customer satisfaction surveys ask respondents to rank certain aspects of their experience. Ranking questions ask respondents to rank or order a set of options. Continue reading

Allow Customers to Rate Preferences in Satisfaction Surveys Using Rating Scales

Satisfaction rating scales are the best way to quickly ask customers what they thought about a certain service or product.  However, you may want to restrict their responses to only selecting one attribute per item—for example, Continue reading