Going through a period of change? Here’s why feedback is more important than ever

Group of 4 employees gather around table with laptop having a meeting

As your business goes through a period of significant change, the people most affected by the change will need to have their say on how this change is implemented. This means getting regular feedback from both your customers and your employees throughout the process.

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How Can You Encourage Constructive Feedback from Employees?

Explore 4 tips on how you can encourage constructive feedback from employees

Below, we detail four tips employers can utilize when they receive constructive criticism and complaints, use that information to respond properly and improve communication.

1. employee-feedbackAsk your employees for company improvement suggestions. Administering an online employee satisfaction survey once or twice a year to gather employee feedback is always a great idea, but how about taking it another step forward? You could start an employee recommendation reward program. The program can reward any employee who suggests an improvement that helps the company be more profitable and more efficient. Keep a company recommendations survey live indefinitely and share the link often or place the link in a highly visible location such as on the company intranet. Encourage employees to submit improvement ideas regularly.

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Keep Your Employee Surveys Anonymous

Ensure Anonymity in Your Employee Surveys

Employee surveys can provide invaluable information to any organization and be an effective performance management tool. Uncovering your employees’ opinions and views will allow your organization to take action that will improve employee retention, increase productivity, and provide a benchmark to measure improvement.

The success of your organization depends on the quality of your employees. Many organizations have either prospered or declined solely based on the quality of their workforce. Employees that are pleased with their employment are typically more productive, and therefore work harder and generate a profit for your organization.  Discontent employees, however, have the opposite effect, which can hurt your organization’s overall profit.

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