As your business goes through a period of significant change, the people most affected by the change will need to have their say on how this change is implemented. This means getting regular feedback from both your customers and your employees throughout the process.
Working from home surveys can help ensure a smooth transition from office working to remote working.
For many organisations, the drastic need to implement remote working following the Covid-19 pandemic has been challenging. It’s also an entirely new experience for most employees around the world.
Explore 4 tips on how you can encourage constructive feedback from employees
Below, we detail four tips employers can utilize when they receive constructive criticism and complaints, use that information to respond properly and improve communication.
1. Ask your employees for company improvement suggestions. Administering an online employee satisfaction survey once or twice a year to gather employee feedback is always a great idea, but how about taking it another step forward? You could start an employee recommendation reward program. The program can reward any employee who suggests an improvement that helps the company be more profitable and more efficient. Keep a company recommendations survey live indefinitely and share the link often or place the link in a highly visible location such as on the company intranet. Encourage employees to submit improvement ideas regularly.
Ensure Anonymity in Your Employee Surveys
The success of your organization depends on the quality of your employees. Many organizations have either prospered or declined solely based on the quality of their workforce. Employees that are pleased with their employment are typically more productive, and therefore work harder and generate a profit for your organization. Discontent employees, however, have the opposite effect, which can hurt your organization’s overall profit.