GDPR – The New Normality and the Impact on the Survey Marketplace

What inspired us to develop a GDPR compliance tool for survey authors

So, the “GDPR Day” has come and gone, the world hasn’t ended, and I’m still getting emails from people I expect to (and a few that I don’t), but many seem to be privacy policy updates and I can always unsubscribe.

Some cookie alert and privacy messages seem a little more sophisticated than before but, in many respects, the new GDPR world doesn’t feel much different to the pre-GDPR world right now. A friend recently suggested that the GDPR is the Twenty-teens (“Tweenies”?) equivalent of the Millennium bug, i.e. a monumental amount of preparation and fuss then nothing happened! Continue reading

Top 10 Most Popular Snap Surveys Blog Posts

What are the top 10 most visited blog posts on the Snap Surveys blog?

From information on different types of research methods and the benefits of survey research, to the importance of increasing response rates and collecting quality feedback – our Snap Surveys blog provides a wealth of knowledge.

Here are the top 10 most popular blogs posts:

Difference Between Qualitative Research vs. Quantitative Research

5 Examples of Survey Demographic Questions

7 Most Common Mistakes in Customer Feedback, #3 Using Only One Channel

5 Reasons Why Feedback is Important

Advantages and Disadvantages of Face-to-Face Data Collection Continue reading

New Interactive Tutorial: Share Real-time Survey Results Online

Share real-time survey results online with clients and colleagues

Give clients, colleagues, and key stakeholders 24/7 access to real-time and personalized survey results. Set permissions to view specific analysis and reports, and create new analysis on the fly.

In this short tutorial you’ll learn how to:

  • Create an Analysis Associate account
  • Specify which surveys are available
  • Configure reports to the unique perspective of the reader

You can find out more about sharing real-time results in this new interactive tutorial.

Find out more and view the tutorial

New Interactive Tutorial: Ignore Mandatory Questions for Survey Preview

Ignore Mandatory Questions for Online Survey Preview

questionnaire-properties-tutorialMandatory questions are a useful feature of online surveys, but did you know they can be disabled to make testing your online survey easier? You’ll find the option in the Interview section of Questionnaire Properties. Just uncheck it for preview, and turn back on for your live survey. Thanks to Ed in our UK research team for this great tip!

You can find out more about Questionnaire Properties settings, including how to customize navigation buttons, view stats about individual survey completions, and send automated email alerts in the Questionnaire Properties interactive tutorial.

View the Questionnaire Properties interactive tutorial →

New Tutorial: Logical Expressions for Question Routing and Analysis

View our new tutorial where you can learn how to use logical expressions for survey question routing and analysis

Logical expressions are at the heart of the most intuitive surveys and the smartest reports. In this new tutorial, you’ll learn how to build complex logical expressions so you can:

  • Create advanced routing and skip conditions
  • Build analysis filters to isolate highly specific participant groups
  • Re-categorize and transform survey data with derived variables
  • Set conditions for reports or specific report sections

Find out more and view the tutorial

3 Great New Features for Snap Build 11.19

Available now! Update now to build 11.19 to get 3 great new features in Snap Survey Software.

Incorporating a whole host of great new features, build 11.19 is now available to download from the Support Hub. New features include:

  • Collect handwritten replies using the touch screen
  • Set a limit on the time available for participants to complete a survey page
  • Send automated email alerts from offline surveys

Find out what else is in build 11.19. Continue reading

Happy Thanksgiving from Snap Surveys

Happy Thanksgiving wishes to all of our customers

During this week of Thanksgiving, we want to take a moment to thank all of our customers, worldwide, for your continued dedication and support.

Whether this week is business as usual, or you plan to spend Thanksgiving gathered around the dinner table with family and friends, the staff at Snap Surveys would like to extend a heartfelt thank you to our fantastic customers for their patronage. We wish you all well. Continue reading

New Interactive Tutorial: Grouped Questionnaires

Easily manage repeat surveys, share aggregate results instantly

Grouped Questionnaires simplify the process of taking repeated surveys – for participants and for researchers.

  • grouped-questionnairesParticipants can view their personal survey ‘to do’ list and keep track of any outstanding evaluations.
  • Researchers can view and share personalized real-time results online with clients and colleagues – there’s no need to join or merge survey data to see aggregate results.

Continue reading

Have You Downloaded Snap Survey Software Release 11.18?

Active Snap Survey Software customers can update now to release 11.18

This update is available for free to customers with an active Snap Plus subscription. Every new Snap Survey Software user receives 12 months free Snap Plus subscription which includes telephone and email support, as well as free software updates. Don’t have a current Snap Plus subscription? Contact a Product Specialist.

What’s new in Snap 11.18?

One-click data download from Snap WebHost

Import online survey data at the click of a button with new Direct Download. Just sync your survey and Snap WebHost account, and you’ll be notified as soon as new survey data is available.

And more…

Continue reading