Learn how to add an emoji to a survey email invitation using Snap WebHost
Want more people to complete your survey? Using emojis in your email subject lines is an effective, attention-generating method to engage with respondents and increase your survey response rates.
Snap Webhost, online survey management system, allows researchers to send emails to respondents. These emails can be customized once uploaded to Snap Webhost. One of these customizations can be the addition of emojis.
We have created a helpful worksheet to walk you through the steps to using emojis in your next email invitation. You will learn how to:
Step 1: Find a desired emoji
Step 2: Login to Webhost and edit uploaded emails
What inspired us to develop a GDPR compliance tool for survey authors
Some cookie alert and privacy messages seem a little more sophisticated than before but, in many respects, the new GDPR world doesn’t feel much different to the pre-GDPR world right now. A friend recently suggested that the GDPR is the Twenty-teens (“Tweenies”?) equivalent of the Millennium bug, i.e. a monumental amount of preparation and fuss then nothing happened! Continue reading
Learn how to insert a clickable link into your online survey
You can turn any text, anywhere in your Snap online survey, into a clickable link so you can direct participants to a website or to a file hosted on another site. Click below to find out how.
Find out more in Snap Help
What are the top 10 most visited blog posts on the Snap Surveys blog?
From information on different types of research methods and the benefits of survey research, to the importance of increasing response rates and collecting quality feedback – our Snap Surveys blog provides a wealth of knowledge.
Here are the top 10 most popular blogs posts:
Difference Between Qualitative Research vs. Quantitative Research
5 Examples of Survey Demographic Questions
7 Most Common Mistakes in Customer Feedback, #3 Using Only One Channel
5 Reasons Why Feedback is Important
Advantages and Disadvantages of Face-to-Face Data Collection Continue reading
Access our helpful new worksheet to learn about how you can summarize rating scale responses with Group Variables
It’s a breeze to make comparisons between question grids in your survey when you add an ‘Overall’ category to charts of rating scale responses.
Active customers can update now to release 11.17 of Snap Survey Software
Update now to 11.17. This update is available for free to customers with an active Snap Plus subscription. Every new Snap Survey Software user receives 12 months free Snap Plus subscription which includes telephone and email support, as well as free software updates. Don’t have a current Snap Plus subscription? Contact a Product Specialist.
What’s new in Snap 11.17?
Snap Surveys Celebrates 35 Years in Survey Software, Research Services, and Custom Feedback Solutions
April 16th marked Snap Surveys 35th year in business. Since founded in 1981, Snap Surveys has become a leading survey software and research services business, providing advanced survey software, survey research services, and customized feedback solutions to customers worldwide.
Peter Wills and Steve Jenkins during the beginning years of Snap Surveys, circa 1984.
Many don’t realize that the original founders of Snap Surveys, Peter Wills and Steve Jenkins, still have a large interest in the business. Peter and Steve have worked together since 1977 at which time Steve was responsible for the development of Snap Survey Software from its early days on small desktop computers, and in 1981, Peter set-up Snap Surveys, and since then, both gentlemen have had the pleasure of watching the business grow and thrive with a talented and dedicated staff, in a time of ever-changing and evolving technologies. Continue reading
Question: I was working on a survey in Snap Survey Software. Where did my files go?
On occasion, Snap Tech Support will receive an inquiry about missing survey files. But they are, in fact, not missing at all!
1. When you open Snap Professional on your desktop and there are no surveys shown:
Access our helpful new worksheet to learn how you can show survey questions using clickable images
Engage respondents and increase response rates by using clickable images instead of the usual check boxes.
You can make your questions more appealing by using interactive designs. Snap Survey Software allows you to present coded questions as clickable images. Continue reading
As 2015 draws to a close, we would like to take this moment to thank all of our customers and followers for a great year, and we look forward to offering you new and exciting products and services throughout 2016.
It’s hard to believe that 2015 is coming to a close, but we are excited for what 2016 will bring.
Stay tuned for a special announcement in 2016, which will bring new and enhanced features for advanced survey design, feedback management, analysis, and reporting.
A reminder to customers: All Snap Surveys offices will be closed on Friday, January 1.
If you haven’t yet, update now to the latest Snap Survey Software release, 11.15.
Customers with an active Snap Plus maintenance agreement receive upgrades free of charge on release.