Distributing your questionnaire

Once you have published your online survey you need to let your participants know about it. If your survey is open to anyone then all you need to do now is advertise the location of your survey for people to complete. If your survey is open to only a specific group of participants then you […]

Masking

What is masking? As part of your survey you may want to ask questions that follow on or rely on answers given in previous questions. Masking is used to pass on answers from a question that will provide information for use in subsequent questions. Masking can make the questionnaire easier to answer by showing the […]

Validation

Validation ensures that the respondent enters data into a question in the correct format and that other input criteria are satisfied. The validation includes: making a question mandatory , where the participant must answer it setting the maximum length for a free format text answer adding a pattern, such as a date or email address, […]

Routing

In your questionnaire you often want to ask certain questions to specific groups of respondents rather than all respondents. This is usually based on the answers they have already selected in previous questions.  Question routing sets up the questionnaire so respondents are only asked questions relevant to them during completion. Questions that are not relevant […]

Sharing overview

Research teams are often responsible for creating and managing surveys and collaboration between team members is essential. Collaboration between team members is possible using Shares in Snap Online, letting a supervisor or researcher share their survey with other team members who have different roles, such as Analyst or Interviewer. You are able to share your […]

Viewing the audit logs

Survey You can view the activity on a survey in the Audit log. This is found by clicking the Audit log tab associated with the survey in Your work.   Fields Description Timestamp This is date and time that the survey activity happened. The time zone used is the one associated with the survey and […]

Changing your account details

Your account details can be found in the Your account side menu which shows a summary of your account details. Changing your password Editing your details and time zone

Changing the look of the question

Changing the text The text in the questions can be changed. This includes the question and code labels. When a text item is selected the Formatting toolbar is enabled. The text attributes that can be changed are Font Font size Bold, italic and underline formats In the Build section you can change the text by […]

Editing a question

Moving a question You can move your questions to a different location in the questionnaire. Click on the question you wish to move to show the Question toolbar. Click the More menu and select the Move item. This will display Paste buttons in all the available question locations. Click the Paste button at the new […]

Managing folders

Folders help to organise surveys and other subfolders in Your work. They keep related surveys together in one place, which can help group surveys together for sharing with other users. The folders are located in Your work. Access this section by clicking the Summary link when you are in the Online Designer. In the Your […]