Introducing Snap XMP

Experience measurement platform

Faster | Smoother | Smarter

Snap XMP is currently available as a subscription service.

Say hello to Snap XMP

Snap XMP is our new experience measurement solution perfect for a remote-working world. 

We’ve been a key player in data collection and analysis solutions since 1981 and we’re excited to show you the next generation of Snap innovation for Desktop, Online and Offline Interviewing.

  • Seamless and easy to use
  • Faster access to data
  • Designed for collaborative working

Here’s everything you need to know.

Create, sync & collaborate

Get started with Templates

Create an engaging user experience – surveys, forms, assessments, and more with branded questionnaires and templates that compel participants to respond.

Survey template chooser
Get started quickly with pre-made or bespoke survey templates.

Reach anyone, anywhere, on any media, in any language: online, offline, mobile, and paper.

Improved workflow

We’ve harnessed the power of our advanced desktop software and synchronised it with our new online solution – offering a complete experience measurement platform. 

Teamwork makes the dream work

Share surveys in the cloud to work effortlessly with your team, enabling goals to be achieved and projects reach their full potential.

Snap XMP - Sync projects between Desktop and Online
Share projects, and sync between Snap Desktop and Snap Online.

Top benefits of Snap XMP

Here are some of the top reasons to upgrade to Snap XMP.

  • Built-in templates give you an easy starting point, and ensures your surveys are compatible with all interviewing devices
  • Auto-sync your surveys effortlessly with Snap’s new  feature that keeps your desktop and online surveys up-to-date 24/7
  • Share your online folders and control who can view or make changes; streamlining the workflow and promoting collaborative working
  • Customise URLs for easy sharing – you can now edit the end of your survey url; allowing you to include your brand identity or survey title (or both) – plus making it easier to read
  • Create professional questionnaires from scratch – all from your web browser and accessible from anywhere
  • Access and manage your surveys faster than ever thanks to new data formats
  • Upload your spreadsheets of participants directly and edit them in Snap Online
  • Create branded templates to ensure consistency throughout your organisation for all editions
  • Most frequently used functions from the Toolkit – Totalise and Rating Check – have been added to the variable properties for better user experience
Net Promoter Score report

Making your life easier

Even with more changes to come – we can promise you will love it right now!

“Snap is infinitely better than V11 because of its improved ecosystem of desktop app and online functionality. I am able to pick up on one platform where I left off on the other.”

Simon, Broadacres Housing Association

Other benefits of Snap XMP

There are many other benefits to Snap XMP. Here’s what else you can expect to find.

  • A QR code is automatically generated for each survey for easy sharing
  • New CSS buttons allowing more flexible editing and use with multi-language surveys
  • Survey cloning available online            
  • Partial content can be viewed in Snap Online without having to close the interview. Find out where your problem questions are and sort before it’s too late
  • Time and date pickers use the devices’ default calendars and clocks, making it easier for respondents to complete
  • A researcher can see all Snap Online activity history in their account. See who has made changes or shared a survey
  • Print your paper surveys directly from Snap Online
  • New report for scanning surveys ‘Scanned images report’ – report of literal response data
  • New instant summary dashboard report
  • Question carousels, compound grids and inline questions to give you greater flexibility and greater engagement for your participants
  • Improve your participants’ survey experience and make your survey workflow more efficient with our new API
  • Multi-Factor Authentication (MFA) is available to provide an extra layer of security when signing in
  • Join your participant list when collecting data offline, also include quotas and screenouts to ensure you interview the right people
  • Improved usage statistics shown within the online interface

To optimize your survey’s engagement even more, use our existing tools such as time and date pickers, map controls, and drag and drop sliders – giving respondents a smooth survey experience.

It’s time to upgrade

Don’t miss out on all these great benefits – get started today.

Snap XMP is currently available as a subscription service.