Survey Software for Healthcare Organizations

Following on from National Public Health week, which is recognized at the start of every April, we’ve taken a look at how survey software is being used by healthcare organizations such as the NHS.

NHS Trusts are required to collect feedback and conduct assessments on patients and staff, as well as undertaking a range of audits and research projects. The wide range of questionnaires and surveys that each NHS Trust needs to complete can be complicated to administer. It’s often difficult and time consuming to collate responses, analyze them, and determine useful insights and develop ongoing improvements from the data.

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The patient experience – Stephen Ashmore co-founder of the Clinical Audit Support Centre

Snap surveys recently spoke to a number of health professionals involved in patient experience and clinical audit.

Stephen Ashmore is co-founder of the Clinical Audit Support Centre. 

“The whole area of Patient Reported Outcome Measures (PROMS) has also taken off in the last two to three years,” adds Stephen. “This involves asking patients about their experiences of, for example, a recent operation. Hospitals need to know not just that medical procedures have gone ahead smoothly, but also whether patients are happy with the outcome.”

Read more about how Stephen sees the future for clinical audit and patient experience surveys in the UK

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Patient Surveys and Healthcare Satisfaction Surveys – Examining Non-Random Sampling Strategies for your Survey Needs

In our previous post we discussed the types of random samples you may choose to use for your patient surveys or healthcare satisfaction survey. In addition to random samples, there are also some Non-Random Sampling Strategies to be considered. Continue reading

Hospital Surveys – How to truly get a random sample of your patient population

When planning your hospital survey, it is unlikely you will survey each of your patients due to the sheer size of the hospitals patient population. For that reason, random sampling is the preferred method. Continue reading

Healthcare Surveys and Medical Research Surveys – Identifying Target Population and Sample Size for Your Healthcare Related Survey

When planning your healthcare survey or medical research survey, you will need to identify the group of patients that you would like to gather your data from. Because the target population (all patients that had a surgery in a particular hospital) can be very large, it can be cost prohibitive to gather data from all of them. In this case, it is common to take a sample of the total group and use it to generalize the findings to the target population. Continue reading