Alternative uses for survey software: Event booking forms

Alternative use for survey softwareHolding an event, whether it’s a large scale conference or internal staff training, involves planning and coordination. You need an accurate headcount, contact details for attendees, and their requirements and preferences, to streamline the planning process. This is where survey software can help; create event booking forms for your website, or send out event invitations, to gather responses and all the details you need to ensure an event’s success.

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End Your Summer with a Survey Software Training

End your summer with a Snap Survey Software training either online, at your facility, or at ours.

snap 11 logo - survey-softwareWhat type of software training meets your needs? Snap Surveys offers many convenient online training opportunities, as well as training at any of our locations.  Find a training course that works best for you and schedule it at your convenience.

Whether you are new to Snap Survey Software or an advanced user, we have training opportunities that will meet your needs. Training courses are offered in sessions scheduled at your request, on a day and time that is convenient for you or your team. We do offer training topics, including:  Continue reading

Consider Snap Surveys – The Complete Survey Software

Survey Software Review: Snap – The Complete Survey Software

survey-software-repliesAs you review survey software solutions available on the market, consider reviewing what sets Snap Survey Software apart from the competition. Find out what distinguishes our survey software and feedback management solutions from others.

Why do our customers choose Snap Survey Software as their solution to their survey software needs? Here’s why:  Continue reading

14 Tips to Improve Response Rates

Want to learn 14 tips to improve response rates? We’ll start with 1 – 7.

The higher the response rate, the better. But getting that high response rate can be difficult. Here are seven easy tips for improving your overall survey response rates.

Response Rate Tips 1 – 7

  1. Administer a pre-survey email. A pre-survey email can easily help warm up your respondent sample to the idea of completing your survey. Inform the sample of when they can expect to receive the survey, by what mode (online, mobile, paper, etc.), and explain the incentives (if applicable) and the benefits of the research to the respondent.
  2. Introduce yourself. Compose a well written introduction statement at the beginning of your survey detailing the importance of respondents’ opinions, comments, and overall feedback.
  3. Don’t use sales jargon. When administering an online survey, make sure that your email invitation does not contain text that is too focused on sales or may sound like it is promoting your business.  Customers don’t want to feel like they’re participating in a survey that is too self-promoting. Instead, personalize the invitation and make it more attractive to participants. Continue reading

Snap Survey Software How-to: Run a Kiosk Survey

Learn how to create a kiosk survey using Snap Survey Software

survey-software-elephant-kiosksCreate and run a survey to use in standalone kiosk mode using Snap Survey Software. Once created, your kiosk survey is loaded onto a kiosk over the Internet using Snap Mobile Anywhere.

Once in kiosk mode, the device will only display the selected survey, displaying the first page of the kiosk survey by default. For ease-of-use, if someone starts the survey, but does not complete it, the screen resets back to the first page after a specified time. You can choose whether to keep partially-completed multi-page surveys. When someone completes a kiosk survey, their response is automatically submitted. You can upload responses automatically to the Snap WebHost server, and you can then download them and analyze results in Snap Survey Software. Continue reading

Paper Surveys Are Not Dead – They Are Very Much Alive!

Design and Administer Paper Surveys with Snap Survey Software 

multi-mode-surveys-for-survey-softwareMany Snap Surveys customers choose Snap Survey Software because it gives users the flexibility to run surveys in a range of modes. You can provide your respondents with flexible options and accessibility through a combination of:

Depending upon your audience, paper surveys can prove more effective than other modes of survey research for collecting responses. Additionally, administering paper surveys in conjunction with other survey modes can help boost response rates, particularly if you need to target survey respondents in harder to reach communities or if you need to fulfill strict quotas. Continue reading

Run Snap Mobile Surveys on Kiosks

Find out more about running mobile surveys in kiosk mode

The latest release of Snap Mobile Anywhere has enhanced the functionality for surveys running in kiosk mode. We have developed a helpful worksheet which covers running mobile surveys on an iPad, an Android, a tablet, or on a kiosk.

Snap-Mobile-SurveysHow does it work? Mobile surveys can be loaded onto a kiosk over the Internet using Snap Mobile Anywhere. You can then set-up the device in kiosk mode and select which survey to administer. Once in kiosk mode, the device will only display the selected survey. It’s that easy to set-up! Continue reading

Why Use Multi-Mode Surveys for Data Collection?

multi-mode surveysYour survey research project may require a combination of various data collection methods. A mixed methodology approach to data collection can assist in maximizing your survey response rate or to communicate with hard-to-reach respondents. 

There are many methods of data collection. Depending on your research requirements, you can provide your respondents with options and accessibility through a combination of the following modes of survey research:  Continue reading

Should Survey Demographic Questions be at the Beginning or End of a Survey?

At many tradeshows and seminars, we are frequently asked many common questions.  A couple of our common questions include “What is Snap Survey Software?” and “How do you compare to those monkey surveys?” (That’s one of our favorites!) One common question in particular, however, is related to survey design – “Should demographic questions be included at the beginning or at the end of a survey?”

Many survey researchers will answer “Definitely at the beginning,” and others will say, “No, at the end is the best place.” Some may even suggest putting the most important demographic questions at the beginning and save the less important demographic questions for the end.  Continue reading

Online, Paper, Kiosk and Mobile Surveys: Asking Precise Behavioral and Factual Questions

When developing your online survey questionnaire (as well as paper, kiosk or mobile surveys) for your study, how you word the questions directly influences the detail and accuracy of information you receive from your Respondents.  In all types of survey questionnaires, Respondents usually find precise questions easier to answer than general questions.   Examples of a general question and a precise question are shown in a customer survey below:  Continue reading