How Can You Encourage Constructive Feedback from Employees?

Explore 4 tips on how you can encourage constructive feedback from employees

Below, we detail four tips employers can utilize when they receive constructive criticism and complaints, use that information to respond properly and improve communication.

1. employee-feedbackAsk your employees for company improvement suggestions. Administering an online employee satisfaction survey once or twice a year to gather employee feedback is always a great idea, but how about taking it another step forward? You could start an employee recommendation reward program. The program can reward any employee who suggests an improvement that helps the company be more profitable and more efficient. Keep a company recommendations survey live indefinitely and share the link often or place the link in a highly visible location such as on the company intranet. Encourage employees to submit improvement ideas regularly.

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Low Employee Morale Can Impact Organizational Goals

Low Employee Morale Can Impact Organizational Goals

Employee morale is a key element of any company’s culture, and should be closely monitored with employee satisfaction surveys. Workplace morale refers to the attitudes and opinions employees have about their jobs, and is crucial to an organization’s success.Low employee morale can hinder a business from achieving organization-wide goals, and it can also lead to low productivity, increased employee turnover, and loss of profitability. There are several low employee morale signs to be aware of. Any one of these signs can be a direct indicator that employee morale is low and needs work.

Are You Using Survey Software to Develop Employee Surveys?

Using survey software is the best way to develop employee surveys

Employee surveys are a great way to solicit employee feedback from employees on a wide range of workplace issues. Using survey software to design and administer, employee surveys can include a number of areas across the business and can be broken down into individual types of employee surveys.

Here are several types of employee surveys that you can develop with survey software Continue reading

How Low Employee Morale Can Impact Company Goals

As mentioned in yesterday’s blog post, Boost Company Morale with Employee Surveys, we discussed how employee morale is a key element of any company’s culture, and should be closely monitored with employee surveys.  Workplace morale refers to the attitudes and opinions employees have about their jobs, and is crucial to a company’s success.

Low employee morale can hold back a business from reaching organization-wide goals, and it can also lead to low productivity, increased employee turnover, and loss of profitability. Continue reading

Boost Company Morale with Employee Surveys

Boost Company Morale, Productivity, and Profitability with Employee Surveys

Ask any good employer, and they will agree that the best asset of any company is its employees. Good employees are indispensable and can set a company apart from competition, providing a competitive advantage over your competition.

In order to gain that competitive advantage, companies must acquire and retain talented, hard-working, dedicated employees who are experts in their field.  To retain those employees, companies need to satisfy employee needs at every level of the business. Maintaining a high level of employee satisfaction and morale is essential to the success of any business. Increased employee satisfaction and overall morale produces increased employee productivity, which produces increased profitability. Continue reading

Turn a Good Survey into a Great Survey

The 4 Elements that Make a Great Survey

No matter what industry you are in – business, education, healthcare – you will use surveys as an important tool to collect respondent data. Any industry can benefit from conducting surveys. A great survey solution is advanced survey software. multi-mode surveysBusinesses use survey software to create marketing surveys, product surveys, customer satisfaction surveys, employee satisfaction surveys, and many more. Educators use survey software to create student surveys, course evaluations, and can even create and administer student assessments. And those in healthcare can use survey software to administer patient satisfaction surveys, health assessments, and other health-related surveys. In many advanced survey software solutions, mobile applications are available to administer on mobile devices such as iPads, iPhones, and tablet PCs.

No matter what objectives the researcher has for a survey, results are only reliable and valid if the survey questions are prepared and administered correctly and in the proper survey mode. Some surveys are poorly written or they are targeted to the wrong audience, generating inaccurate data. Here are a few tips for designing surveys and developing survey questions. Continue reading

Tips to Improve Employee Loyalty, Part 2

We continue on from last week’s Snap Survey Software blog post, Tips to Improve Employee Loyalty, Part 1.  In part 1, we defined what employee loyalty is, and examples of using direct efforts to improve employee loyalty.

As mentioned, the way to improve employee loyalty is to make efforts directly toward your employees. We discussed listening to your employees and initiating impromptu promotions. Here are some additional examples. Continue reading

Tips on Conducting Employee Satisfaction Surveys

If designed and administered properly, employee surveys can provide invaluable feedback to any organization and be an effective performance management tool. Organizations can use employee survey data to create strategies to improve staff retention and increase productivity, as well as provide a benchmark to measure continued improvement. 

However, there can be drawbacks. Here are some tips worth considering:  Continue reading

Rating Scale and Balance Questions for your Survey

Determining rating point scales for your Performance Evaluation and Level of Satisfaction surveys is important in Satisfaction Survey Design. Whether you are designing a customer, employee, or healthcare satisfaction survey, getting people to evaluate performance or level of satisfaction will depend on whether or not the topic is important to them.  Continue reading

Developing your employee satisfaction survey with ordered category data (ordinal data)

When developing your employee satisfaction survey, you will need to determine the type of data required for your research.  The ‘type’ of data you select will determine what types of tables and charts you can produce for your employee survey.  Continue reading