Managing your invitations
View invitation settings Change the invitation settings Option Description Emails ‘From’ name The name that will be displayed in the ‘From’ field when the participant receives the email. Forward replies to The email address that any replies will be sent to. Forward replies when There are two options in the drop down list: Always forward […]
Managing your participants
View participants settings This table describes each option in the overview summary. Option Description Questionnaire type Shows whether this is a Standard or Group questionnaire. Interview access Displays information regarding whether participants need to log in. This is set in Snap XMP Desktop. Identify respondents Shows whether you will be able to see which respondent […]
Uploading participants from a spreadsheet
Uploading the file containing participant information lets you: The Upload Participants Wizard is used to set up participants for your survey and guides you through the following steps. What you need in your file (for seed data, email invites and/or logins) To send emails To login participants To seed data into your survey A unique […]
Distributing your questionnaire
Once you have published your online survey you need to let your participants know about it. If your survey is open to anyone then all you need to do now is advertise the location of your survey for people to complete. If your survey is open to only a specific group of participants then you […]
Masking
What is masking? As part of your survey you may want to ask questions that follow on or rely on answers given in previous questions. Masking is used to pass on answers from a question that will provide information for use in subsequent questions. Masking can make the questionnaire easier to answer by showing the […]
Validation
Validation ensures that the respondent enters data into a question in the correct format and that other input criteria are satisfied. The validation includes: making a question mandatory , where the participant must answer it setting the maximum length for a free format text answer adding a pattern, such as a date or email address, […]
Routing
In your questionnaire you often want to ask certain questions to specific groups of respondents rather than all respondents. This is usually based on the answers they have already selected in previous questions. Question routing sets up the questionnaire so respondents are only asked questions relevant to them during completion. Questions that are not relevant […]
Sharing overview
Research teams are often responsible for creating and managing surveys and collaboration between team members is essential. Collaboration between team members is possible using Shares in Snap Online, letting a supervisor or researcher share their survey with other team members who have different roles, such as Analyst or Interviewer. You are able to share your […]
Viewing the audit logs
Survey You can view the activity on a survey in the Audit log. This is found by clicking the Audit log tab associated with the survey in Your work. Fields Description Timestamp This is date and time that the survey activity happened. The time zone used is the one associated with the survey and […]
Changing your account details
Your account details can be found in the Your account side menu which shows a summary of your account details. Changing your password Editing your details and time zone