Information for Support
When you contact the Snap Surveys support team please have the following information ready which will help them with your enquiry:
Cleaning data
An important part of the data editing stage is to clean the data. Snap XMP has already detected the data and stored its interpretation in a form ready for analysis. However, it is wise to carry out the cleaning stage to ensure that the data detection stage has been sufficiently accurate. Unrecognised Detection of cases […]
Keying data
Once cases are scanned, you will need to clean the data to make sure it has been collected accurately. This may include keying in data that cannot be easily interpreted. Poor handwritten replies and multiple replies to single response questions are the most common elements that need to be handled in this stage. Open the […]
Scanning multi-page questionnaires with sheet map
The scanning layout for multi page questionnaires can be changed using sheet mapping. This lets you select the format that you want to scan questionnaires with multiple pages. The sheet mapping is accessed from the Data Entry window and the Calibration Wizard. Basic All pages of the questionnaire are printed on one side of the […]
Scanning and detection
Your completed questionnaires are now ready to be scanned. Once scanned in, Snap will deskew (check for misalignments) and detect the values on the questionnaire, creating the case data. Open the Data Entry window and select Interview Mode . Click for New Case. The Acquire window opens. Click OK. Select Scan and Detect to scan […]
Routing in scanning questionnaires
Routing is set up in a scanning questionnaire in the same way as other questionnaires. Further information on how to set up the routing rules can be found at Adding routing. By default, the Scanning Module follows the routing rules set up in the questionnaire. When a routing condition is met, any question that is […]
Calibrating your scanning questionnaire
Calibration is performed before the completed questionnaires are scanned. This ensures the accuracy of the scanning process. The calibration process requires you to mark four response boxes per page in the survey. These settings are saved and referenced when scanning the questionnaires. The boxes selected by Snap are normally the tick boxes that are closest […]
Publishing the scanning questionnaire
Click Publish on the Questionnaire toolbar. Once you have selected your printer, click the Publish button. This locks your questionnaire for scanning. DO NOT make any changes to the questionnaire once it has been locked for scanning. Once you have printed and distributed your survey, your completed questionnaires are ready to be scanned. Note. If […]
Checking the scanning design recommendations
Using a scanning validation property You can help improve character recognition when scanning in open responses by using patterns and settings. The following scanning validation options are available. Scanning Validation Option Application None The default setting. The scanning module attempts to identify the character or digit within the answer box. If the data cannot be […]
Formatting your scanning questionnaire
When designing a questionnaire which is to be scanned in, before printing, you may need to adjust the spacing so that it fits onto one page or an even number of pages (if printing duplex). There are a number of minor adjustments you can make in order to ‘tidy’ up the look and feel of […]