Anonymisation in Surveys – Sending an email that doesn’t identify the participant
When distributing an anonymous survey, you can set up your participant database in Snap XMP Desktop or Snap XMP Online. The survey responses are not linked to a given participant. Participants are not tracked to identify whether they have responded, although if a participant opts out of the survey Snap XMP Online records this to […]
Sending SMS invitations
Sending survey invitations to your participants lets them know about your survey. In addition to sending email invitations, Snap XMP offers the ability to send SMS survey invitations to your participant’s mobile phones containing a link to access the survey directly from the SMS message. Providing a link to the survey gives the participant access […]
Creating an accessible version of your questionnaire
Accessibility is an important consideration when designing a questionnaire. To ensure everyone is capable of answering questions and having their say, you can create accessible questionnaires in Snap XMP Desktop that conform to Web Content Accessibility Guidelines (WCAG) 2.2 meeting level AA compliance and Section 508 Standards. By clever design your questionnaires can be accessible […]
Creating plain text invitations
Email invitations can be created as plain text emails that do not contain HTML formatting. Plain text invitations are simple and don’t contain images, helping to improve accessibility. Use plain text invitations if you want to send an email invitation as an SMS message through an SMS messaging service provider. Adding a plain text invitation
Attaching files to a question using AttachIt
AttachIt is a feature available in online questionnaire editions, such as PC/laptop, mobile and tablet. With AttachIt, you can create a questionnaire that contains one or more AttachIt questions. These questions allow a participant to attach a file as a question response when they are completing the survey. When created in Snap XMP Desktop, the […]
Auditing shared surveys
Collaboration between team members is possible using Shares in Snap XMP Online, letting a supervisor or researcher share a survey with team members who have different roles such as Analyst or Interviewer. You can share work with other people who have a Snap XMP Online account. Auditing changes made by shared users Shared users of a survey who are added with the Researcher […]
Synchronizing online surveys
Online surveys are available in Snap XMP Online and Snap XMP Desktop. They can be created, edited and saved in both Snap XMP Online and Snap XMP Desktop. An online survey is saved in a database that is accessed by both applications. Online surveys can be updated by different users of Snap XMP Desktop and […]
Creating a survey template for use in Snap XMP Online
Survey templates are used as the starting point when creating a survey in Snap XMP Desktop and Snap XMP Online. A number of pre-defined survey templates are provided including the default Blank Template. You can also create additional online templates in Snap XMP Desktop. Upload Template Thumbnail in Snap XMP Online In the Summary section […]
Software release notes
Every new Snap Surveys software user gets 12 months telephone and email support, as well as free software updates. Snap XMP Desktop View latest Snap XMP Desktop release notes Download latest Snap XMP Desktop update After the update has downloaded follow the Snap XMP Desktop installation instructions. You will be asked to enter the installation […]
Setting up new Snap XMP Online accounts for interviewers
Your Snap XMP Online account holder credentials allow you to set up surveys that can be shared with interviewers. Each interviewer must have their own Snap XMP Online account. An interviewer account can be created by clicking the following links. Be sure to select the correct country’s link (UK or US). Link to create interviewer […]