Using scores to analyse satisfaction questions
The purpose of many surveys is to discover how satisfied customers are with the product or service they are using. Questions about customer satisfaction are often set up to ask participants to rate something on a rating scale. These ratings can be converted into mean values by analysing the responses using a score, providing useful […]
Backup surveys using archive and restore
Backing up your survey and the data responses is an essential part of managing your surveys and helps to prevent loss of data in case of any problems. Backups of surveys created in Snap XMP Desktop can be performed with or without the response data. We highly recommended that you archive a survey when it […]
Use Chart styles to add branding to your charts
Charts play an important part in analysis and reporting, helping to make the response data easier to understand. You can create chart styles that reflect your organization’s branding, bringing a consistent look to your analysis and reports. In Snap XMP Desktop, the style of a chart determines the background, the colors used on the chart, […]
Adding name and address details to a printed questionnaire
Inviting participants to complete a paper questionnaire often involves mailing the questionnaire. Adding the name and address of the participant on the first page of a questionnaire or covering letter can make this process easier. This worksheet uses Snap XMP Desktop to insert participants’ names and addresses on the first page of a questionnaire, load […]
Using Rating Check to ensure ranking
Often you would like to ask the participants of your survey to rank a number of options in a given order. A grid question can be used to achieve this by setting the Rating Check property. This property ensures participants answer the question with one ranking in each aspect or row. Step 1: Adding the […]
Dynamically changing the website shown on submit
When participants complete the online questionnaire, you can set which web page they see. The website address can be fixed text but it can also include one or more survey variables. The variables used may include This tutorial uses Snap XMP Desktop to show you how to use a derived variable as the on submit […]
Analysing two surveys together
This tutorial covers merging the data from two surveys which are slightly different. One survey has more questions than the other. It assumes that both surveys contain data that will be merged into one survey for analysis. You may need to merge surveys in these situations: Surveys run on an annual basis, to analyse trends […]
Creating interactive images with a Map control
This tutorial describes how to use your own images to make a question interactive and more engaging. We will use the gender question as the example for this worksheet. Sample images are available to download below. Download the sample images using right-click and selecting ‘Save Image as…’ Snap Surveys also provides a range of rating scales that […]
Entering data from paper surveys
This tutorial describes how to enter responses from paper questionnaires using prompted mode. Prompted mode is the mode that the Snap Surveys data entry team prefer to use. The survey used in the worksheet is Activate, which is included with Snap XMP Desktop. The survey has been cloned or copied without the raw data file. […]
Converting grids to drag and drop questions
This tutorial shows how to make a standard grid question interactive and more engaging, by transforming it into a Drag and Drop question for ranking or categorising. You can convert single response Grid First questions to a Drag and Drop question in Snap. There are 2 types of drag and drop styles: Possibilities include: Single […]