Masking code boxes
Code boxes, along with code labels (i.e. response options) can be hidden for multiple and single response type questions. These response options can be hidden in a matter of two ways, statically and dynamically. Static masking is used to hide a response option in all conditions of the survey. Meaning, once applied to a question […]
How to display a currency sign beside a code box
When questions are designed which require currency values to be clearly identifiable, include the words or symbols representing the currency outside the applicable box. This will indicate to the participant that only a numeric value needs to be entered. Open the survey in the Questionnaire window in Design Mode. Select the question where you want […]
Adjusting a title logo to fit on a Smartphone edition
This worksheet describes how to resize the title logo to fit onto a Smartphone edition. Step 1: Cloning the title logo on the Smartphone edition Step 2: Hiding the original title logo on the Smartphone edition Step 3: Resizing the cloned logo on the Smartphone edition Step 4: Hiding the Smartphone logo on the other […]
Running the Summary report to context
Every survey in Snap XMP Desktop contains a Summary report. You can use any question in your survey that contains a department, site, location or similar information as a context for your report. This lets you create a report for each of your departments, sites, locations or other contexts. This worksheet shows you how to […]
Gap Analysis: Compare results from satisfaction and importance questions
What is gap analysis? Gap analysis shows the difference between how important attributes or services are to your respondents and how satisfied they are with those attributes or services. It is a useful way of comparing the results from your satisfaction and importance questions and can be used as a tool for interpretation. By comparing […]
Creating a personalised style template
Snap XMP Desktop provides a number of pre-defined question styles that can be used as supplied or as the basis for a new question style. In Snap XMP Desktop, you can create question styles that reflect your organization’s branding, bringing a consistent look to your questionnaires. The question styles determine the colors, fonts and layout used. […]
Providing information using hyperlinks and Alt text
There may be occasions when you need to provide additional information for participants during the survey. This can range from information such as privacy policies or further instructions for a question, which are too long to provide within the survey, to short descriptions for an image or text reader. These can be provided by inserting […]
Using scores to analyse satisfaction questions
The purpose of many surveys is to discover how satisfied customers are with the product or service they are using. Questions about customer satisfaction are often set up to ask participants to rate something on a rating scale. These ratings can be converted into mean values by analysing the responses using a score, providing useful […]
Backup surveys using archive and restore
Backing up your survey and the data responses is an essential part of managing your surveys and helps to prevent loss of data in case of any problems. Backups of surveys created in Snap XMP Desktop can be performed with or without the response data. We highly recommended that you archive a survey when it […]
Use Chart styles to add branding to your charts
Charts play an important part in analysis and reporting, helping to make the response data easier to understand. You can create chart styles that reflect your organization’s branding, bringing a consistent look to your analysis and reports. In Snap XMP Desktop, the style of a chart determines the background, the colors used on the chart, […]