Using clickable images as answer choices
This tutorial shows you how to make a question interactive and more engaging by transforming question answers into clickable images. Snap XMP Desktop includes predefined images that you can use in your surveys, these are called Map Controls. Snap Surveys also provides a range of rating scales that you can download and use. This tutorial shows how […]
Customer Satisfaction Solution guide
The Customer Satisfaction Solution allows you to build surveys that ask your customers how satisfied they are with aspects of your organisation. The surveys contain a number of questions to help you understand how your customers are feeling about the service they are receiving from your organisation. There is the opportunity to add questions that […]
Adapting the Summary Report
The Summary Report is one of the standard reports provided with Snap XMP Desktop. This report generates a chart, table or list for each question in the questionnaire. The analyses used for each question: This worksheet describes how to adapt the Summary Report to reflect your organisation’s needs and branding. This worksheet covers how to: […]
Adding Google Analytics to your survey
Google Analytics is a web service provided by Google that provides tools to help track and report on your website traffic. This tutorial describes how to connect your survey to Google’s Analytics service. Please note that this tutorial assumes that you already have a Google Analytics account set up, and have an online survey that […]
Using word clouds to display your results
Word clouds allow you to display words from your survey’s responses in a graphical representation. Snap XMP Desktop has a range of features that you can use to customise the appearance of the word cloud. These features include: This worksheet shows how to create a word cloud automatically from participants’ comments. It also describes how […]
Creating a question bank in a SurveyPak
SurveyPaks are a feature available in Snap XMP Desktop that can help you create surveys quickly and consistently. They consist of pre-designed questions which you can re-use. They are intended to make it easy for you to create surveys by providing standard information and questions. SurveyPaks may include The Reference window contains all the SurveyPaks. […]
Transferring data between a survey and a database
Snap XMP Desktop allows you to link your survey to a database. This allows you to seed the survey with data that is already in your database, or use email addresses in the database to send invitations to your participants. In addition, data received from the survey can be exported back into the database. To […]
Translating your survey
There are several ways of translating surveys in Snap XMP Desktop. If you use standard questions, you can add them to a multi-lingual SurveyPak, and then re-use them in other surveys, either by adding them directly to a multi-lingual questionnaire, or using the automatic translation facility. This tutorial explains how to export a file to […]
Banding quantity variables for analysis
Quantity data provides a continuous set of values which makes it difficult to find out how values are distributed, as every response could be different. Grouping the quantity responses together into banded ranges provides a way of using charts and tables to analyse the quantity data. Usually the data is grouped into equal band intervals […]
Scanning a booklet
In Snap XMP Desktop, questionnaires can be printed as a booklet. When publishing a booklet questionnaire that will be scanned then make sure, the pages are scanned in the same order as the published booklet. If you publish a questionnaire in normal format, and then send the pages to an external print house to be […]