14 Things to Love About Online Surveys

Spread some survey love with our list of 14 things to love about online surveys

Online surveys are a flexible and efficient way to collect feedback and data from your respondents, which can be quickly analyzed and turned into shareable reports with actionable insights.

We’ve put together 14 key features of conducting an online survey.

1. Branding

With an online survey you have complete control over the branding. It’s quick and easy to add your logo and colors, and create a branded URL to share your online survey, so that your respondents can easily identify the survey with your organization.

2. Interactive questions

There’s a variety of different interactive questions that you can use in an online survey to make it more engaging, and gather better responses. Drag and drop questions allow respondents to visually categorize or rank items; interactive images can be a good alternative to check boxes; and sliders will allow you to include more options on a scale without using more space. Continue reading

Case Study: Snap Survey Software Helps Conwy County Borough Council Measure Vital Outcomes Information

CASE STUDY: Turning the Curve: How Snap Survey Software Helps Conwy County Borough Council Measure and Share Vital Outcomes Information


Alan Thompson is Project Officer at Conwy County Borough Council in North Wales. He’s been an enthusiastic user and evangelist for Snap Survey Software in the council for over 10 years.

Like many of our customers, Alan has been keen to exploit the full potential of Snap’s survey software solutions, in particular reporting and analysis.

“The intuitive simplicity of using Snap for analysis really opens up the data and helps us turn ordinary data into business intelligence,” Alan explains.  Continue reading

20 Survey Design & Administration Tips – Tips 11 thru 15

Here are tips 11 thru 15 in our series, 20 Survey Design & Administration Tips

 brand-consistency-survey-softwareTip #11: Brand consistency

It is important to be consistent with your brand. Use a survey software solution that provides you with design tools to customize surveys and gives you complete flexibility to create professional questionnaires that perfectly complement your organization’s brand.

Tip # 12: Gather internal feedback

Survey software is not limited to just producing external surveys. It is also a powerful resource for creating internal surveys that collect feedback from employees, managers, directors, executives, officers, etc. Make use of internal surveys to understand what they think, feel, expect, and need. Internal surveys often provide you with the most useful feedback to maintain and manage operational excellence.  Continue reading

Create Product Development Surveys with Survey Software

Survey Software can play an important role in the product development process

When developing new products, businesses want to make certain that their products will be successful. In the initial stages of the new product development process, it is important to implement surveys using an advanced survey software solution. Surveys are a cost effective means for collecting feedback from your target markets. Surveys are designed to collect important feedback that can have a big impact on new product development plans. Receiving feedback directly from potential end users gives product development teams the confidence to roll out new products to market.

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Want to Learn More About Survey Software?

Are you reviewing available survey software options? We can help.

Surveys are a great tool to gather data quickly and efficiently. Survey software solutions are cost-effective tools for designing and administering online surveys, with the capability of analyzing survey results easily in one centralized software system.

There are a variety of available survey software solutions available. For online surveys, simple online survey tools will allow you to create quick surveys with basic formatting and administration options, and basic analysis tools. More advanced online survey software solutions, such as Snap Survey Software, have more sophisticated functionality ideal for planning more complex survey formatting, survey question logic, and advanced analysis capabilities.

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Helpful Guide to Evaluate Your Survey Software Needs

Find the Best Survey Software Solution 

What is the best survey software solution on the market today? There is certainly not one direct answer to this question, and there is certainly no cookie-cutter solution that will fit everyone’s needs. The key to finding the right survey software solution is to first evaluate your organization’s requirements. Finding the right survey solution is not as simple as focusing on simply the cheapest choice. After reviewing your organization’s needs, you may find that you don’t even need survey software at all.

There are many offerings out there that have surveys included in their total system that are ready to go, and you can simply register – often times for free – and start surveying your sample immediately. However, what if your needs are more complex, and you need a more advanced survey software solution – one that is a total system capable of design and administration, to data analysis and sophisticated reporting?

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Latest Snap Survey Software Release 10.24

survey software updateUpdate Now to the Latest Snap Survey Software Release 10.24

Snap Surveys has just released update 10.24 for Snap 10 Survey Software. If you are a current user, click here to update to this latest version. You will need your Install Code and Build Number to complete your update.

  • You can find the installation number (in the form XXXXX-XXXXX-XXXXX-XXXXX) in the welcome pack sent with your copy of the survey software.
  • The build number can be found by running te software, then clicking on Help | About. The build number (e.g. 9.19 for Snap 9 or 10.10 for Snap 10) is shown towards the top-left of the dialog.

If you haven’t updated your survey software lately, update to Snap 10.24 today! Continue reading

Measure Business Success with Surveys

Measure the Success of Your Business with Surveys

Measuring the success of your business is simple, right? All you have to do is take a look at your products and services to determine how successful your business is in the eyes of the great majority. You may use sales as a factor to gauge success. However, there are different factors and scenarios that can lead to successful sales. For example, say you are running a thriving promotional ad campaign on your Facebook page. This campaign has influenced many consumers to purchase your products; however, they purchase once and do not return.  How does short-term success effect your long-term success? To fully comprehend your target market, and to understand how and why consumers purchase your products, businesses must revert to the tried-and-true method of survey research.  Continue reading

The Do’s and Don’ts of Paper Survey Scanning

Scanning is the most cost effective and efficient method of gathering large volumes of data from paper surveys. However, some organizations prefer manual data entry, or to outsource data entry entirely.

Snap Survey Software is one of the few survey software providers multi-mode-surveysthat offer muli-mode survey creation. Snap Survey Software facilitates the collection of survey response data from multiple data collection sources, and merges survey data into a single dataset ready for complete analysis. For example, you can administer one survey via mobile devices, online, and paper simultaneously – and collect and merge all survey response data into a single dataset ready for complete analysis.  A multi-mode approach to survey administration and data collection can help maximize your survey response rate, and help you communicate with hard-to-reach respondents.

There are many methods of survey data collection. Depending on your research requirements, you can provide your respondents with flexible options and accessibility through a combination of: Continue reading

Features of Advanced Online Survey Software Solutions

online-survey-with-multi-modeHave you ever wondered how well your annual conference is perceived by attendees? Are you looking to evaluate a new product? How about collect data from clients about the new service you are offering?  Online Surveys can be a huge help in understanding what your users think, what their wants are, and how successful your programs, products, or services are. 

Conducting online surveys is a big part of collecting honest feedback. Online survey software solutions can be a cost-effective way to design and administer surveys, and collect and analyze results through one central software program. While an online survey software solution is not going to be the right fit for every research need, online surveys are a great tool to gather informal data quickly and efficiently. A paper survey, however, is likely to get a much-higher response rate at an in-person event, and provide more accurate data among populations that are not as comfortable with computer technology, or have limited or no access to computers. 

There are a number of available online survey software solutions. What can these sophisticated programs do? Any good online survey software tool will allow you to easily create your survey questions and format the design using an online or desktop interface. From there, you can send respondents a link to complete the online survey. More sophisticated online survey software programs, however, have more advanced functionality that can be very handy when you’re planning a more complex series of survey questions. In this case, the following features may be useful:  Continue reading