New Interactive Tutorial: Ignore Mandatory Questions for Survey Preview

Ignore Mandatory Questions for Online Survey Preview

questionnaire-properties-tutorialMandatory questions are a useful feature of online surveys, but did you know they can be disabled to make testing your online survey easier? You’ll find the option in the Interview section of Questionnaire Properties. Just uncheck it for preview, and turn back on for your live survey. Thanks to Ed in our UK research team for this great tip!

You can find out more about Questionnaire Properties settings, including how to customize navigation buttons, view stats about individual survey completions, and send automated email alerts in the Questionnaire Properties interactive tutorial.

View the Questionnaire Properties interactive tutorial →

Market Research: Get To Know Your Survey Terminology

When working in market research, get to know your survey terminology

multi-mode-surveyWhether you are a seasoned market researcher with extensive knowledge of survey methodology, a beginner designing your first survey, or a new market research analyst, some of the terminology used can be a little confusing and it takes some time to comprehend. Here are some commonly used survey research terms and their definitions. Continue reading

New Tutorial: View and Customize Pre-Built Survey Reports

View our new tutorial on viewing & customizing the default questionnaire and Summary Reports in Snap Survey Software

Snap Questionnaire and Summary Reports give a detailed summary of survey results, and may provide all the detail you need. But, did you know results can be modified and filtered to produce tailored reports for each reader, for example an individual, region, department, or team? Learn how with this new tutorial. Continue reading

Free Interactive Tutorial: Questionnaire Properties – Essential Options for Every Survey

Access our free interactive tutorial that will walk you through the use of Questionnaire Properties in Snap Survey Software

Questionnaire propertiesUse this interactive tutorial to learn at your own pace, in your own time. Our latest interactive tutorial will guide you through the use of Questionnaire Properties and the settings that define the key characteristics of your survey.

Get a complete overview of the settings that define the behavior and appearance of your questionnaire, including; selecting and customizing navigation buttons, recording information about individual survey completions, and sending automated alerts when a specific answer is given. Continue reading

Introduction to Survey Reports in the New Snap Support Hub

Learn more about developing advanced survey reports with the help of the new Snap Support Hub

Smart-Report-Snap-SurveysSnap Surveys’ automated Summary and Questionnaire reports give you detailed insights just when you need them. Learn how to view and modify the standard reports, and also how to begin building your own advanced reports.

In the all new Snap Support Hub, you’ll have access to helpful materials:

  1. Webinars
  2. Worksheets
  3. Snap help
  4. Training and consultancy

Learn more about developing advanced reports using Snap Survey Software.

Visit the Snap Support Hub

Does Survey Mode Have An Impact On Survey Response Rates?

Does the survey mode you choose have an impact on survey response rates?

survey-respondentsDoes the survey mode you choose to distribute your questionnaire – online survey, mobile survey, paper survey, kiosk survey, or one-on-one interview – have an impact on survey respondents, and ultimately, survey response rates?  How about using a combination of survey modes (i.e. mixed-mode, multiple-mode)? The answer is yes.

It can be very difficult to estimate the level of survey participation as response rates vary depending on a wide variety of factors. For example, survey design, survey length, question wording, and preferred survey mode can all impact response rates.

Let’s focus on survey mode. Your response rates will weigh heavily on your desired audience demographics (age, location, gender, etc.). But, if you take the time to identify these factors, you can take action to improve your response rates by identifying the survey mode(s) that will best reach your audience – giving you more statistically relevant data. Continue reading

The Basics of Composing Proper Survey Questions

When designing surveys, there are basic elements to consider when composing properly designed survey questions

survey-designAs you begin to plan and develop your survey, you must first determine what information you want to collect, which then guides you through choosing which questions to ask, how to ask them, and of whom. Be precise. you should be creating questions that are as precise as possible.  Precision questions have the highest degree of accuracy as a result of the participants’ ability to recall events with ease. When asking questions about events, activities, and behaviors, the following components contribute to improving the precision of your survey questions.  Continue reading

Writing for the Small Screen? The Importance of Minimizing Question Length

Survey design can be a challenge when designing questionnaires for small screen sizes

Consider the following open-ended question:

Other than cost or price, if there was one thing that Organization X could do to help you and your business in the future, what would that be?

There isn’t too much wrong with the wording. It’s clear and easily understood. However, there is one thing that can be done to improve it. The question can be made shorter. For example:

Apart from changing prices, what one thing could Organization X do better?

adaptive-questionnairesThe revised wording is considerably shorter but the meaning has been retained. The responses you’d get are unlikely to differ greatly from the original question.

Across all survey methods, from face-to-face to online, shorter questions have always been better. Respondents don’t want to have to read or listen to long lines of text. Shorter questions make surveys feel faster in pace. Respondents feel more involved and provide a better quality of response.  Continue reading

Best of 2014: Resources & Tips for Survey Design and Increasing Response Rates

Throughout 2014, we provided some much needed tips to help you with better survey design and increase survey response rates

survey-tipsThere is certain to be a topic you missed last year on the Snap Surveys blog. Catch-up now on some informative tips we provided in the areas of survey design for all modes of research – online, paper, mobile – and increasing survey response rates. 

Series Round-up: 20 Survey Design & Administration Tips

Series Round-up: Tips to Selecting the Best Survey Mode

14 Tips to Improve Response Rates, Tips 1 – 7

14 Tips to Improve Response Rates Continued, Tips 8 – 14

25 Ways to Increase Survey Response Rates

10 Easy Tips to Design and Launch Online Surveys

3 Key Mobile Survey Design Tips for Consideration

 

 

 

Should We Celebrate Good Questionnaire Design?

A bad questionnaire results in poor data, so why not celebrate and recognize good questionnaire design?

questionnaire-designIt’s no surprise that a bad questionnaire can result in worthless data. We’ve all seen many examples of poor questionnaires, but what about well designed examples – the types of questionnaire examples that could win awards for great design (if such awards existed).

Snap Surveys guest blogger, Gary Austin of Austin Research discusses reasons why good questionnaire design isn’t celebrated in his blog post, Why don’t we celebrate good questionnaire design? (below).    Continue reading