Following on from National Public Health week, which is recognized at the start of every April, we’ve taken a look at how survey software is being used by healthcare organizations such as the NHS.
NHS Trusts are required to collect feedback and conduct assessments on patients and staff, as well as undertaking a range of audits and research projects. The wide range of questionnaires and surveys that each NHS Trust needs to complete can be complicated to administer. It’s often difficult and time consuming to collate responses, analyze them, and determine useful insights and develop ongoing improvements from the data.
Ignore Mandatory Questions for Online Survey Preview
Mandatory questions are a useful feature of online surveys, but did you know they can be disabled to make testing your online survey easier? You’ll find the option in the Interview section of Questionnaire Properties. Just uncheck it for preview, and turn back on for your live survey. Thanks to Ed in our UK research team for this great tip!
You can find out more about Questionnaire Properties settings, including how to customize navigation buttons, view stats about individual survey completions, and send automated email alerts in the Questionnaire Properties interactive tutorial.
When working in market research, get to know your survey terminology
Whether you are a seasoned market researcher with extensive knowledge of survey methodology, a beginner designing your first survey, or a new market research analyst, some of the terminology used can be a little confusing and it takes some time to comprehend. Here are some commonly used survey research terms and their definitions. Continue reading →
View our new tutorial on viewing & customizing the default questionnaire and Summary Reports in Snap Survey Software
Snap Questionnaire and Summary Reports give a detailed summary of survey results, and may provide all the detail you need. But, did you know results can be modified and filtered to produce tailored reports for each reader, for example an individual, region, department, or team? Learn how with this new tutorial. Continue reading →
Access our free interactive tutorial that will walk you through the use of Questionnaire Properties in Snap Survey Software
Use this interactive tutorial to learn at your own pace, in your own time. Our latest interactive tutorial will guide you through the use of Questionnaire Properties and the settings that define the key characteristics of your survey.
Get a complete overview of the settings that define the behavior and appearance of your questionnaire, including; selecting and customizing navigation buttons, recording information about individual survey completions, and sending automated alerts when a specific answer is given. Continue reading →
Learn more about developing advanced survey reports with the help of the new Snap Support Hub
Snap Surveys’ automated Summary and Questionnaire reports give you detailed insights just when you need them. Learn how to view and modify the standard reports, and also how to begin building your own advanced reports.
In the all new Snap Support Hub, you’ll have access to helpful materials:
Does the survey mode you choose have an impact on survey response rates?
Does the survey mode you choose to distribute your questionnaire – online survey, mobile survey, paper survey, kiosk survey, or one-on-one interview – have an impact on survey respondents, and ultimately, survey response rates? How about using a combination of survey modes (i.e. mixed-mode, multiple-mode)? The answer is yes.
It can be very difficult to estimate the level of survey participation as response rates vary depending on a wide variety of factors. For example, survey design, survey length, question wording, and preferred survey mode can all impact response rates.
Let’s focus on survey mode. Your response rates will weigh heavily on your desired audience demographics (age, location, gender, etc.). But, if you take the time to identify these factors, you can take action to improve your response rates by identifying the survey mode(s) that will best reach your audience – giving you more statistically relevant data. Continue reading →
When designing surveys, there are basic elements to consider when composing properly designed survey questions
As you begin to plan and develop your survey, you must first determine what information you want to collect, which then guides you through choosing which questions to ask, how to ask them, and of whom. Be precise. you should be creating questions that are as precise as possible. Precision questions have the highest degree of accuracy as a result of the participants’ ability to recall events with ease. When asking questions about events, activities, and behaviors, the following components contribute to improving the precision of your survey questions. Continue reading →
Survey design can be a challenge when designing questionnaires for small screen sizes
Consider the following open-ended question:
Other than cost or price, if there was one thing that Organization X could do to help you and your business in the future, what would that be?
There isn’t too much wrong with the wording. It’s clear and easily understood. However, there is one thing that can be done to improve it. The question can be made shorter. For example:
Apart from changing prices, what one thing could Organization X do better?
The revised wording is considerably shorter but the meaning has been retained. The responses you’d get are unlikely to differ greatly from the original question.
Across all survey methods, from face-to-face to online, shorter questions have always been better. Respondents don’t want to have to read or listen to long lines of text. Shorter questions make surveys feel faster in pace. Respondents feel more involved and provide a better quality of response. Continue reading →