Measuring employee effectiveness: Engagement vs Enablement

Office workers talk whilst sat at tables in front of large modern computers

Employee engagement has become increasingly mainstream in management thinking and employee research over the last decade. It proposes a mutually beneficial relationship between employer and employee – creating a win-win situation for both parties.

There is a lot of research that highlights some of the key benefits of engaged employees:

  • Happiness and fulfilment
  • Better performance
  • Better results

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Feedback Surveys to Improve Management Processes and Practices

Feedback surveys are a great tool to improve internal management processes and practices across your entire business

employee-feedback-surveyBusinesses are constantly evolving and looking for ways to implement changes that improve growth and development.  Employees are an excellent resource for gathering important feedback via internal surveys and forms. Whether a business is large or small, feedback surveys generate important and meaningful data, that businesses can use to make informed business improvements. Feedback surveys are a great tool for businesses to gather representative and relevant data to to drive decision-making, streamline workflows, improve company processes, make data-driven business changes, and much more. Continue reading

Low Employee Morale Can Impact Organizational Goals

Low Employee Morale Can Impact Organizational Goals

Employee morale is a key element of any company’s culture, and should be closely monitored with employee satisfaction surveys. Workplace morale refers to the attitudes and opinions employees have about their jobs, and is crucial to an organization’s success.Low employee morale can hinder a business from achieving organization-wide goals, and it can also lead to low productivity, increased employee turnover, and loss of profitability. There are several low employee morale signs to be aware of. Any one of these signs can be a direct indicator that employee morale is low and needs work.

Increase Employee Morale with Employee Satisfaction Surveys

Increase employee morale, productivity, and profitability with employee satisfaction surveys

Ask any good employer, and they will agree that the best asset of their company are their employees. Good employees are indispensable. They can set a company apart from competition, providing a competitive advantage.

In order to gain that competitive advantage, companies must acquire and retain talented, hard-working, dedicated employees who are experts in their field.  In order to retain those employees, companies need to satisfy employee needs at every level of the business. Maintaining a high level of employee satisfaction and morale is essential to the success of any organziation. Increased employee satisfaction and overall morale produces increased employee productivity, which produces increased profitability.

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Best of Survey Software Blog – Customer Surveys and Employee Surveys

Take a look back at some of the best customer survey and employee survey Snap Survey Software Blog topics throughout 2012 

We have highlighted some great topics in customer satisfaction, customer loyalty, customer service, employee satisfaction, employee loyalty, employee morale, and more…

Customer Surveys

Company Success Begins with Customer Satisfaction

Why Measure the Value of Customer Service?

Factors to Consider when Creating Customer Surveys

Measure Customer Satisfaction through Surveys

The Missing Link in Measuring Customer Satisfaction Continue reading

Blog Series: Find the Best Survey Software Solution, Part 1 of 12

What questions should you ask yourself to help you evaluate your company’s survey software solutions needs?

In this 12-part blog series, we will discuss the 12 pertinent questions you should ask yourself and provide the advice you need to enable you to compare all of the available survey software solutions on the market.  

What is the best survey software solution on the market today? There’s certainly not one answer to this loaded question, and there is certainly no cookie-cutter solution that will fit everyone’s needs. The key to finding the right survey software solution is to first evaluate your company’s needs.  Finding the right solution is not as simple as focusing on the cheapest option. After reviewing your company’s needs, you may find that you don’t even need software at all. There are many offerings out there that have surveys built-in that are ready to go, and you can simply sign-up (many times for free) and begin surveying your sample immediately. Continue reading

Tips on Conducting Employee Satisfaction Surveys

If designed and administered properly, employee surveys can provide invaluable feedback to any organization and be an effective performance management tool. Organizations can use employee survey data to create strategies to improve staff retention and increase productivity, as well as provide a benchmark to measure continued improvement. 

However, there can be drawbacks. Here are some tips worth considering:  Continue reading

Rating and Ranking Questions: Levels of Importance in Your Survey

When designing your survey questionnaire, ‘Levels of Importance’ questions help you to assess what is most important to your customer, student, or employee. These detailed types of satisfaction questions can help you to understand what an employee likes best or least about his job or what products and services you provide that your customers value most.   Properly measuring level of importance will garner critical information that ensures you continue to provide what is expected or modify what is not.  Level of importance is similar to levels of Satisfaction, in that, Importance does not produce a balanced scale from “Very Unimportant” to “Very Important.”  Continue reading