GDPR – The New Normality and the Impact on the Survey Marketplace

What inspired us to develop a GDPR compliance tool for survey authors

So, the “GDPR Day” has come and gone, the world hasn’t ended, and I’m still getting emails from people I expect to (and a few that I don’t), but many seem to be privacy policy updates and I can always unsubscribe.

Some cookie alert and privacy messages seem a little more sophisticated than before but, in many respects, the new GDPR world doesn’t feel much different to the pre-GDPR world right now. A friend recently suggested that the GDPR is the Twenty-teens (“Tweenies”?) equivalent of the Millennium bug, i.e. a monumental amount of preparation and fuss then nothing happened! Continue reading

Tractivity customers gain greater insight into public and stakeholder opinion with a Snap survey solution

TractivitySnap Surveys has partnered with Tractivity part of UK based RE:SYSTEMS to provide customers with seamless survey management and reporting.

Surveys can now be created and managed using Snap’s advanced WebHost online and mobile survey management system, responses are integrated into Tractivity for reporting and analysis.

Mark Rutter, Head of Tractivity comments: “We approached Snap because their survey solutions are already widely used in Local Authorities. The team at Snap was also very open to working with us to develop a tailored solution for our customers.”

Continue reading

Survey Feedback and Reporting Solutions in Action

Explore some of our customers’ experiences with Snap Surveys’ survey feedback and reporting solutions

In yesterday’s post, Made to Measure Feedback and Reporting Solutions, we discussed how Snap Surveys can provide customers with a more customized feedback solution. “With our survey software solutions and services expertise,  we can provide you with everything a survey project requires, from questionnaire design and data management, to analysis and reporting. We also offer training, translation services, access to online panel samples, and custom technical development.”

As mentioned, we’re already working with clients in a wide range of sectors. We’d like to share with you some of their experiences. Continue reading

Produce Engaging Surveys with Interactive Questions

Produce dynamic and engaging surveys with interactive questions available in Snap 11 Survey Software

Research conducted by Snap Surveys determines that respondents are more engaged with the subject of a survey when questions are presented in a colorful and interactive way. Snap 11 Survey Software includes a range of fun and interactive question types that engage with respondents to help you achieve a higher response rate and get more accurate results.

Interactive questions are a visual and engaging alternative to check boxes, with responses given by clicking directly on the image. Snap 11 Survey Software comes complete with a range of prebuilt interactive images, or you can use the handy editor to create your own.

Interactive-questions-survey-software Continue reading

Create Dynamic Questionnaires That Deliver an Engaging Experience

Create Dynamic Questionnaires with Snap Survey Software

Deliver a unique and personalized questionnaire to each respondent, which delivers an enjoyable and engaging experience for each respondent.  Dynamic, engaging surveys produce a higher response rate, and in return, deliver more accurate data.

Features of Dynamic Questionnaires include:

  • Question Routing (or skip logic)
  • Text substitution (or piping)
  • Database links
  • In-survey calculations
  • Answer code masking
  • Randomization
  • Response validation
  • Quotas

Question Routing

You rarely ask every respondent every question. With question routing, you can ask questions based on replies, or any combination of replies given earlier in the survey. Question Routing can be applied to any question, whether qualitative or quantitative, and is also active while entering data from paper surveys,  so you can always be sure of consistent data. Continue reading

Why Use Multi-Mode Surveys for Data Collection?

multi-mode surveysYour survey research project may require a combination of various data collection methods. A mixed methodology approach to data collection can assist in maximizing your survey response rate or to communicate with hard-to-reach respondents. 

There are many methods of data collection. Depending on your research requirements, you can provide your respondents with options and accessibility through a combination of the following modes of survey research:  Continue reading

Survey Software – Top 12 Blog Posts

The New Year has brought some great content and useful information to the Snap Survey Software blog. Have you had time to keep up?

We have highlighted some great topics of interest, such as survey software, online surveys, new online survey software features, survey development tips, social media integration, and more…

5 Easy Tips to Improve Your Survey Response Rates

Online Survey Results: Is Social Media an Effective Tool for Small Business Marketing

US Government Agencies Can Purchase Survey Software from GSA Schedules

New AttachIt Feature Available in Online Survey Software

Avoid These 6 Email Subject Line Mistakes

7 Tips for Writing Great Email Subject Lines

Quick & Easy Resources to Pick a Subject Line

Need Some Ideas on Question Development and Online Survey Design?

Which is More Effective: Paper-Based Surveys or Online Surveys?

Mistakes You Should Avoid When Blogging

Engage Your Social Media Followers with Online Surveys

Use Social Networking to Promote Your Online Surveys

Follow our daily Snap Survey Software Blog for the latest news, information, interesting topics, tips, and updates. You can also view our archive of past blog topics in areas such as: survey research, survey development, data analysis, employee surveys, customer satisfaction surveys, healthcare surveys, course evaluations, and many more…  Click here

Snap Surveys Partners with Cint to Increase Survey Research Capabilities

Snap Surveys has partnered with Cint, a provider of SaaS-based solutions for market research. The partnership includes the integration of Cint Direct Sample (CDS), enabling Snap Surveys clients to perform their own market research. Snap clients will have automated access to millions of high-quality online respondents worldwide, giving clients the tools to access sample panels to integrate into survey research projects.  Continue reading

Tips for setting up a Snap smartphone survey

Smartphone survey set-up

Smartphone surveys using Snap software

If you are designing a survey that is principally going to be used on smartphones, the best practice is to design the layout for the survey accordingly. If you are a Snap customer you can use one of the PDA style templates provided with Snap.  A recent worksheet gave general tips on setting up a smartphone survey as well as showing how to set one up in Snap.

 
Do:

  • Think about the size of the screen that people will read it on
  • Have ten or fewer questions
  • Use small graphics or no graphics
  • Have one question per page (to reduce the need to scroll) Continue reading