GDPR – The New Normality and the Impact on the Survey Marketplace

What inspired us to develop a GDPR compliance tool for survey authors

So, the “GDPR Day” has come and gone, the world hasn’t ended, and I’m still getting emails from people I expect to (and a few that I don’t), but many seem to be privacy policy updates and I can always unsubscribe.

Some cookie alert and privacy messages seem a little more sophisticated than before but, in many respects, the new GDPR world doesn’t feel much different to the pre-GDPR world right now. A friend recently suggested that the GDPR is the Twenty-teens (“Tweenies”?) equivalent of the Millennium bug, i.e. a monumental amount of preparation and fuss then nothing happened! Continue reading

Tractivity customers gain greater insight into public and stakeholder opinion with a Snap survey solution

TractivitySnap Surveys has partnered with Tractivity part of UK based RE:SYSTEMS to provide customers with seamless survey management and reporting.

Surveys can now be created and managed using Snap’s advanced WebHost online and mobile survey management system, responses are integrated into Tractivity for reporting and analysis.

Mark Rutter, Head of Tractivity comments: “We approached Snap because their survey solutions are already widely used in Local Authorities. The team at Snap was also very open to working with us to develop a tailored solution for our customers.”

Continue reading

Where are you now? New geolocation data capture feature

geo-locationCustomers have been asking us for the ability to collect geolocation co-ordinates for their surveys, which is particularly useful for mobile interviewing, (it can be used for online surveys taken on mobile devices too).

Snap WebHost, Snap’s online and mobile survey management platform now captures geolocation data ready for you to upload to the mapping software of your choice. Find out more

This is just one of the new survey software features in our latest release 11.07

Get the Latest Snap Survey Software Update 11.06

Update now to the latest Snap Survey Software release 11.06

Snap Surveys has just released update 11.06 for Snap 11 Survey Software. If you are a current user, click here to update to this latest version. You will need your Install Code to complete your update. You can find the installation number (in the form XXXXX-XXXXX-XXXXX-XXXXX) in the welcome pack sent with your copy of the survey software.

If you haven’t updated your survey software lately, update to Snap 11.06 today!

Click here to view a full list of release notes for Snap 11.06 including additions and fixes.

If you are not currently a Snap Survey Software user, learn more about what we have to offer. Snap Survey Software is a complete tool for survey design, administration, data collection, analysis, and reporting. Snap Survey Software supports all modes of survey research, including: online surveys, mobile surveys, paper surveys, scannable paper surveys, kiosk surveys, and phone surveys, in any language with robust analysis capabilities (tables, charts, and descriptive statistics). Snap Survey Software is a very extensible survey solution – MS Access or SQL database connectivity and seamless integration with SPSS and MS Office. Click here to learn more about Snap Survey Software.

Customize the Look of Survey Results with Smart Reports

Create a customized look for your survey results with Snap Smart Reports

Over the past few months, we have created 5 worksheets to help you get the most out of Snap Smart Reports, the new reporting functionality available in Snap 11 Survey Software. Take advantage of these great resources for Snap Smart Reports.

Worksheet: Creating a Smart Report Which Includes Automatic Text

Snap-Smart-ReportsThis worksheet is the first in the series on how to use Snap Smart Reports. Smart Reports can be re-run using the latest data to produce an up-to-date report. This worksheet describes how to use data from analysis in the report text. It also shows you how to use ordered tables so you can feature important points. For example, you can automatically include the aspects your customers are least satisfied with. Continue reading

Send Convenient Email Alerts Upon Answer Selection

Learn how-to send email alerts when respondents select an answer to a question or a set of questions using Snap Survey Software

email-alertsWith Snap WebHost, Snap Surveys’ online survey management and analysis system, you can easily set-up email invitations to a database of respondents in your online survey. The system can also be set-up to send convenient email notifications to specific email addresses if a particular answer is selected by a respondent in a survey. This is known as an ’email alert’.

You can use email alerts functionality to:

  • notify specific people, departments depending on survey results
  • send a specific email depending on various conditions (for example, the age or gender of the respondent, or their location). Continue reading

Create a Smart Report Tailored to a Specific User

Tailor your data to a context using the Smart Reports feature in Snap 11 Survey Software

Snap-Smart-ReportingIn this new worksheet, the fourth in a series of worksheets developed to help you create Snap Smart Reports, we describe how you can use contexts and filters to create a report that is tailored for a specific user. By setting a context, you can tailor the text and values in a report, and by setting a filter, you can limit the data. In this worksheet, you will add a list of comments to the report created in the previous worksheet Smart Reports: creating multiple pdf reports using contexts. The comments will be filtered so that they only include comments for a specific restaurant. This is done by applying a filter based on context to the list analysis. If you only want to look at the data relevant to a specific context, you must use a filter based on a context. Continue reading

Latest Snap Survey Software Release 11.05 Now Available

Update now to the latest Snap Survey Software release 11.05

Snap Software UpdatesSnap Surveys has released update 11.05 for Snap 10 Survey Software. If you are a current software user, click here to update to this latest version. You will need your Install Code to complete your update. You can find the installation code (in the form XXXXX-XXXXX-XXXXX-XXXXX) in the welcome pack sent with your copy of the software.

If you haven’t updated your survey software lately, update to the all new Snap 11

View a full list of software release notes for Snap 11.05, including additions and fixes.

If you are not currently a Snap Survey Software user, learn more about what we have to offer. Snap 11 Survey Software is a complete solution for survey design, administration, data collection and management, analysis, and reporting. Snap Survey Software supports all modes of survey research, including: online surveys, mobile surveys, paper surveys for scanning, kiosk surveys, and phone surveys, in any language with advanced analysis capabilities (tables, charts, and descriptive statistics) and reporting options. The software is a very extensible survey software solution – MS Access or SQL database connectivity and seamless integration with SPSS and MS Office.

Learn more about Snap Survey Software

Survey Feedback and Reporting Solutions in Action

Explore some of our customers’ experiences with Snap Surveys’ survey feedback and reporting solutions

In yesterday’s post, Made to Measure Feedback and Reporting Solutions, we discussed how Snap Surveys can provide customers with a more customized feedback solution. “With our survey software solutions and services expertise,  we can provide you with everything a survey project requires, from questionnaire design and data management, to analysis and reporting. We also offer training, translation services, access to online panel samples, and custom technical development.”

As mentioned, we’re already working with clients in a wide range of sectors. We’d like to share with you some of their experiences. Continue reading

Made to Measure Feedback and Reporting Solutions

Customized feedback solutions that meet your changing needs

At Snap Surveys, we understand that every survey project is different, and that sometimes customers need a more customized survey solution.

With our survey software solutions and services expertise,  we can provide you with everything a survey project requires, from questionnaire design and data management, to analysis and reporting. We also offer training, translation services, access to online panel samples, and custom technical development. Continue reading