How to Share Online Survey Results

Before you create a survey, collect data, and start to analyze it, it’s important to consider the best way to share online survey results with your audience. Whether you’re keeping respondents informed, reporting to management and other stakeholders, or you’re conducting research on behalf of a client, the best method for sharing survey results will depend on the audience and what they’re going to do with the information.

With an online survey you can set up email alerts for responses, create analysis and reports to share, or set up accounts for your audience to log in and see live survey information with tailored reports.

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FAQ Series: Can I share my survey data with others?

Learn how you can share survey data with others

Give clients, colleagues, and key stakeholders 24/7 access to real-time and personalized survey results. You can set-up individual accounts and set permissions to view specific analysis and reports, and easily create new analysis on-the-fly.

View our helpful tutorial where you’ll learn how to:

  • Create an Analysis Associate account
  • Specify which surveys are available to view
  • Configure reports to the unique perspective of the viewer

View tutorial on how to share survey data

 

FAQ Series: How do I view a results summary for my survey?

Question: How do I view a results summary?

Snap Questionnaire and Summary Reports give a detailed summary of all survey results, and may provide all the details you need to make informed decisions. But did you know they can be modified and filtered to produce customized reports for each reader? Produce reports for an individual or region, or a department or team, for example.

View our helpful tutorial where you’ll learn how to:

  • View the default Questionnaire and Summary Reports
  • Customize the layout and content of the reports
  • Add filters to tailor the report for specific readers

View tutorial on how to view and customize results

 

Introduction to Survey Reports in the New Snap Support Hub

Learn more about developing advanced survey reports with the help of the new Snap Support Hub

Smart-Report-Snap-SurveysSnap Surveys’ automated Summary and Questionnaire reports give you detailed insights just when you need them. Learn how to view and modify the standard reports, and also how to begin building your own advanced reports.

In the all new Snap Support Hub, you’ll have access to helpful materials:

  1. Webinars
  2. Worksheets
  3. Snap help
  4. Training and consultancy

Learn more about developing advanced reports using Snap Survey Software.

Visit the Snap Support Hub

Helpful Worksheet: Using Filters to Identify a Subset of Survey Respondents

Access our helpful worksheet to learn how you can use filters to identify a subset of survey respondents

We have created a helpful worksheet that explains how to create a chart filtered by date period, and how to create a list of survey participants who have made comments.

satisfaction-ratingSnap Survey Software filters allow you to limit the data you view, so you can filter the survey respondent data that you use in your analysis. You can filter by:

  • the answers to one or more of the survey questions
  • respondents who did or did not reply to certain questions
  • value of a question response or on data that Snap provides

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New Smart Reporting and Paper Survey Scanning Features

Take a look at the new features for Smart Reports and Paper Survey Scanning available in Snap Survey Software Version 11.12

Snap-auto-updateSnap Survey Software Version 11.12 includes a host of improvements to make it easier to create Smart Reports, including the option to select multiple report instructions for copy, delete, and move.

We’ve also improved recognition of quantity fields in scanning, and added the option to scan paper surveys from pdf files.

Update to the latest version today!

View Version Release Notes and Update

Make Data Work for Your Organization

Utilize advanced features in Snap Survey Software and customized feedback and reporting solutions to make data work for your organization

Snap-Smart-ReportingPoorly designed and executed questionnaires reflect badly on your organization and can skew results. Snap Surveys’ experience in market research combined with advanced functionality in Snap Survey Software means your questionnaires will look great and deliver high response rates. Using a range of survey methods can also help to increase response rates. Snap Survey Software can deliver online, paper, mobile, and kiosk questionnaires, in any language.

Aside from survey software, Snap Surveys also offers customized feedback and reporting solutions that really standout. In particular, we pride ourselves in the delivery of advanced analysis and reporting. Snap’s Smart Reporting functionality gives you the reporting edge making it easy to share information vital to the management of your organization, and a potential revenue generation opportunity. Continue reading

What is a Snap Surveys Feedback Solution?

You can partner with Snap Surveys to create customized feedback solutions that fit your direct needs

Snap-Surveys-feedback-solutionsWhat is a Snap Surveys feedback solution? In short, it is whatever you want it to be. We work with many customers to deliver customized feedback solutions that deliver valuable results. Every customized feedback solution is different, ranging from simple survey software adjustments to fully customized feedback solutions. Some of these solutions are developed for Snap Surveys customers, but we also partner with market research and consulting customers to deliver sophisticated solutions for their clients, and directly with educational institutions to develop specialized feedback solutions. Continue reading

Snap workpack: Net Promoter Score

Net Promoter Scores Promoters | Impartials | Detractors

Net Promoter Scores
Promoters | Impartials | Detractors

We’ve used a Net Promoter Score in some of our special reports recently and customers have asked how they can create a Net Promoter Score question in their own Snap surveys.

Snap’s technical author Rachel Ganz has created this workpack which describes how to create questions suitable for generating a Net Promoter Score in a Snap survey, and how to generate an NPS score from them.

You can use this workpack to create simple NPS analyses in your own survey. You can also copy the analyses and reports provided in the sample NPS survey into your own Snap survey.

Find out how to add and report an NPS question in your Snap surveys

What is the Net Promoter Score?

The Net Promoter Score, or NPS®, was developed by Fred Reichheld, Bain & Company, and Satmetrix in 2003. It assumes that all customers can be divided into three categories: Promoters, Passives, and Detractors. If you ask a rating scale question such as,

“How likely are you to recommend our company/product/service to your friends and colleagues?”

you can analyse the responses to show how your customers see your company.

The advantage of NPS is that it captures a key customer opinion with a single question which can be easily understood, communicated and tracked over time.