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Topic - Upgrading to Snap XMP

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An introduction to Snap XMP (3m:39s)

  • Date: 13th November 2020
  • By: Sharon Borg
  • Categories: Getting Started with Snap XMP, Upgrading to Snap XMP, Videos
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Moving Snap 11 surveys to Snap XMP (10m:36s)

  • Date: 13th November 2020
  • By: Sharon Borg
  • Categories: Getting Started with Snap XMP, Upgrading to Snap XMP, Videos, Videos
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Moving your existing surveys from Snap 11 to Snap XMP

  • Date: 3rd September 2020
  • By: Sharon Borg
  • Categories: Getting Started with Snap Desktop, Getting Started with Snap Online, Snap Desktop inc. Scanning, Upgrading to Snap XMP
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March 18, 2021

Due to a recent Windows 10 update, PNG images no longer show in Snap XMP. Microsoft and Snap are currently working on a fix, but we suggest using JPEG/JPG images until further notice. We do not recommend uninstalling your Windows security update.

Surveys that have been uploaded to WebHost are not affected.

If you have any further issues or concerns, please do not hesitate to contact HelpDesk.

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