Managing folders

Folders help to organise surveys and other subfolders in Your work. They keep related surveys together in one place, which can help group surveys together for sharing with other users. The folders are located in Your work. Access this section by clicking the Summary link when you are in the Online Designer. In the Your […]

Collecting your survey data

Interviewing Start interviewing You can start the interviewing process manually following publication of your survey. This makes the survey available to your respondents. Note: If you have set a schedule to start at a future date, interviewing will start at this date rather than immediately. Pause interviewing Once you have started interviewing you can pause […]

Undo and Redo

Sometimes as you are working you may make a mistake. You can use the Undo function to undo your last action editing the questionnaire. Redo allows you to redo the previously undone action. The Undo and Redo buttons are located on the Online Designer menu. Click the Undo button to cancel your last action. The […]

Testing your questionnaire

Now the questionnaire is complete you can test it to ensure no errors have been made in the design process. You can enter test cases into the questionnaire to check that the questions, routing, validation and look of the questionnaire behave in the way you want. You should test all aspects of your questionnaire. If […]

Previewing your questionnaire

Once you have completed your questionnaire, you can test it to make sure there are no errors in the design process. You can preview the questionnaire to check that the questions, routing, validation and look of the questionnaire behave in the way you want. First, publish the questionnaire in Snap XMP Online. Publishing your survey […]

Saving your questionnaire

At this stage you will want to save your questionnaire. The Save button is located on the Online Designer menu. The Save button text is shown in red when there are changes to save. Click the Save button to save your survey and questionnaire. You will receive a confirmation message saying “Survey saved. Save was […]

Inserting page breaks

Page Breaks are used to separate the questions on to different pages. You can use them to group like questions on a page. Your questionnaire may change depending on the answers the respondent selects and you can put dependent questions on different pages. You can find the Page break at the bottom of the Insert […]

Inserting your questions

Once you have created your new survey, Snap XMP Online displays the Build section of the questionnaire where you design your questionnaire. In the Build section you can Inserting a question When you create a questionnaire, some questions may be automatically added depending on the template chosen. The Insert question menu shows the list of question styles that you can […]

Returning to the Home Page

Click the Welcome message or the Snap Surveys logo to return to the Home page at any time. This option is located on the Snap XMP Online banner. If you cannot see the Snap XMP Online banner, you may be in the full screen view. Click to toggle to the normal view.

Accessing help

Click the Help option to access the online help at any time. This option is located on the Snap XMP Online banner. If you cannot see the Help option, you may be in the full screen view. Click to toggle to the normal view.