25 Ways to Increase Survey Response Rates

Here are 25 ways you can increase your survey response rates

  1. Shorten your survey. Keep the goal of your survey in mind when creating your questions. Don’t overload the survey with unnecessary questions.
  2. Send an email notification (or paper notification for paper surveys) notifying participants that they will be receiving your survey.
  3. Tell respondents what the purpose of the research is and how their feedback will be used.
  4. increase-survey-response-ratesBe considerate of respondents’ time. Let them know how long the survey will take to complete.
  5. Show a progress bar. Respondents want to know how much longer the survey will take.
  6. Change the subject line in the email invitation.
  7. Change the ‘From’ name in the email invitation.
  8. Double check links are working correctly in the email invitation.
  9. Send 1 or 2 reminders to those that have not completed the survey.
  10. Optimize your surveys for all devices – desktop PCs to mobile devices.
  11. Check on the usability of your survey. Is it easy to access? Continue reading

Tech Support Tip: Saving Settings Files for Toolkits

Technical Support Tip: Save time and energy by saving settings files for Snap Toolkit functions

Snap Toolkit gives Snap Survey Software users access to many advanced functionalities, including: Rating Check, Totalize, Randomization, Compound Grid, and Rim Weighting. Are you aware that you can save the settings files for Snap Toolkit functions so that you can simply browse to the Settings file and reapply the settings?

Save the Settings files for Toolkits

Here is an example using the Randomization function available in the Snap Toolkit.  Continue reading

Create Dynamic Questionnaires That Deliver an Engaging Experience

Create Dynamic Questionnaires with Snap Survey Software

Deliver a unique and personalized questionnaire to each respondent, which delivers an enjoyable and engaging experience for each respondent.  Dynamic, engaging surveys produce a higher response rate, and in return, deliver more accurate data.

Features of Dynamic Questionnaires include:

  • Question Routing (or skip logic)
  • Text substitution (or piping)
  • Database links
  • In-survey calculations
  • Answer code masking
  • Randomization
  • Response validation
  • Quotas

Question Routing

You rarely ask every respondent every question. With question routing, you can ask questions based on replies, or any combination of replies given earlier in the survey. Question Routing can be applied to any question, whether qualitative or quantitative, and is also active while entering data from paper surveys,  so you can always be sure of consistent data. Continue reading