New mobile surveys features added for iPad, iPhone, iPod touch, and Android
We have added some new features to Snap Mobile Anywhere, Snap Surveys’ mobile interviewing (CAPI) add on module for Snap Survey Software, which enables users to run surveys on devices including: iPad, iPhone, iPod touch, Android, Smartphone, Tablet PC, and Kiosk.
These new mobile surveys features include:
Statistics – you can now see a list of cases completed and cases uploaded by date and by interviewer / user name.
Kiosk mode – run the App in ‘full screen’ mode. iPads will need to be caged in a frame so the Home button is hidden.
Auto Sync on/off – decide whether the device auto syncs or syncing is done manually.
Use survey settings – choose between using the settings for timeout/partial submit as defined in the survey, or set up on the device.
Submit message – specify the message shown when a case is submitted.
Timeout message – specify the message shown when the case is timed-out due to inactivity. Continue reading →
When developing your survey, whether it’s an online survey, paper survey, kiosk or mobile survey, questions relating to opinions, values, and attitudes require careful consideration. Because these are subjective questions about the thought processes and feelings of a respondent, they are not directly verifiable through external observation. Continue reading →
As you develop your online, kiosk, mobile or paper survey, you should be creating questions that are as precise as possible. Precision questions have the highest degree of accuracy and truthfulness as a result of the Respondents ability to recall events with ease.
When asking questions about behaviors and activities, the following components contribute to improving the precision of questions: Continue reading →
Factual questions, also referred to as behavioral questions, are the most common type of question used in survey questionnaires. Whether you are designing an online, paper, kiosk or mobile survey, this type of question usually asks about past or ongoing observable behaviors or events, which in theory, can be verified by other people. Continue reading →
When developing your survey questionnaire it is good practice to use filter questions to ensure respondents only answers questions relevant to them. Whether it’s an online survey, kiosk survey, mobile survey or paper survey, the guidelines remain constant. In the example below of an Online Customer Satisfaction Survey, examples of routing options are shown: Continue reading →