New Worksheet: Create a Survey for Online, Face-to-Face, and on Kiosks

Access our new, helpful worksheet to learn how you can create a survey for distribution online, face-to-face, and on a kiosk

Snap Survey Software allows you to create different editions of your online questionnaire so you can adapt the design to be viewed on a tablet, kiosk screen, or smartphone.

Respondents can complete surveys by:

  1. Being interviewed (or using a kiosk). If you know that interviewers and kiosks use devices with very different screens (for example, an iPad and a small smartphone), you might want to lay out your survey differently for the different devices.
  2. Browsing the internet. You can handle different screen sizes by setting up an adaptive questionnaire for Snap WebHost that changes according to their screen size.

In some cases, you may want a respondent to be able to complete a questionnaire in both ways. We have developed a worksheet describing how you can set-up a survey with different editions for Snap WebHost and Snap Mobile Anywhere. If respondents are completing the survey on their own device (tablet, etc.), you need to provide a questionnaire that fits devices with different screen sizes. You do this by creating an adaptive questionnaire for Snap WebHost. If you are using Snap Mobile Anywhere and you know that a survey is only going to be seen on one type of device, you can design for that screen size and set of features. (If you are not sure what device your respondents will use, then you can provide separate versions of the survey, depending whether they use a tablet or a smartphone.) The worksheet also explains how you can combine your results.

The steps in the worksheet include:

  • Step 1: Create a single Mobile edition for Snap Mobile Anywhere
  • Step 2: Assign your survey to the interviewer or kiosk
  • Step 3: Create and upload Snap Mobile Anywhere edition for devices with different screen sizes
  • Step 4: Publish and upload the other edition(s)
  • Step 5: Add adaptive Snap WebHost editions
  • Step 6: Importing all the responses into Snap Survey Software

Collect Replies Anytime, Anywhere Using Mobile Devices and Kiosks

snap-mobile-anywhereEasily collect survey replies anytime, anywhere on mobile devices and kiosks with Snap Mobile Anywhere

Summer is the best time to get out of the office and speak to your customers face-to-face, and with Snap Mobile Anywhere you won’t have to worry about losing your internet connection and missing valuable interviewing opportunities. You can collect replies on and offline, and enjoy uninterrupted mobile interviewing wherever you are. Continue reading

Have a Training in One of the Most Romantic Little Cities in North America

Why not have a training in one of North America’s most romantic little cities – Portsmouth, New Hampshire! 

IMG_0547According to an article by Crai S. Bower for MSN Local Edition, What Makes a City Romantic?, Crai documents the eight cities and towns in North America that offer distinct answers of their own.

It is no surprise to us that the beautiful city of Porstmouth, New Hampshire, was one of the eight cities chosen. We at Snap Surveys are lucky to be able to experience such a quaint gem of a city.  From its rich history and colonial architecture to its fantastic shops and delicious cuisine, Portsmouth, NH is a place not to be missed.

Here is an excerpt from What Makes a City Romantic? by Crai S. Bower for MSN Local Edition.  Continue reading

Run Snap Mobile Surveys on Kiosks

Find out more about running mobile surveys in kiosk mode

The latest release of Snap Mobile Anywhere has enhanced the functionality for surveys running in kiosk mode. We have developed a helpful worksheet which covers running mobile surveys on an iPad, an Android, a tablet, or on a kiosk.

Snap-Mobile-SurveysHow does it work? Mobile surveys can be loaded onto a kiosk over the Internet using Snap Mobile Anywhere. You can then set-up the device in kiosk mode and select which survey to administer. Once in kiosk mode, the device will only display the selected survey. It’s that easy to set-up! Continue reading

New Survey Software Features for Mobile Surveys

New mobile surveys features added for iPad, iPhone, iPod touch, and Android

We have added some new features to Snap Mobile Anywhere, Snap Surveys’ mobile interviewing (CAPI) add on module for Snap Survey Software, which enables users to run surveys on devices including: iPad, iPhone, iPod touch, Android, Smartphone, Tablet PC, and Kiosk.

These new mobile surveys features include:

  • Statistics – you can now see a list of cases completed and cases uploaded by date and by interviewer / user name.
  • Kiosk mode – run the App in ‘full screen’ mode. iPads will need to be caged in a frame so the Home button is hidden.
  • Auto Sync on/off – decide whether the device auto syncs or syncing is done manually.
  • Use survey settings – choose between using the settings for timeout/partial submit as defined in the survey, or set up on the device.
  • Submit message – specify the message shown when a case is submitted.
  • Timeout message – specify the message shown when the case is timed-out due to inactivity. Continue reading

Will Mobile Surveys Replace Trade Show Lead Forms

The main objective of any trade show exhibit is to engage with attendees, build new relationships, generate a good number of sales leads, and collect business contacts. With the rise in popularity of mobile surveys, surveying trade show attendees just got easier.

Build a Lead Qualification Survey

A trade show lead qualification survey is really nothing more than a customer profiling form. When respondents provide answers to a pre-developed set of qualification questions and contact information, you’re collecting extremely valuable information that is used for the purpose of generating new sales.

When you capture trade show attendee data as part of a lead qualification survey, you’re creating warm leads – customers who have heard or recall something about your company. Warm leads are much easier to convert to the next stage in the sales process (as opposed to cold leads or cold calling). Warm leads are at least willing to have a conversation with you about your products and services.  Continue reading

5 Tips to Use Surveys as a Lead Generation Tool at Trade Shows

The busy trade show season is upon us. Do you know how to bring qualified leads to your booth and convert those leads into customers?

To get the most out of your trade show interactions, below is a check list that you can use as a guide to maximize your conversations with current and potential customers, and turn them into conversions.

Set sales and marketing objectives.  It is important to first set sales and marketing objectives for a trade show. Trade shows are not just about collecting sales leads. Here are some examples of good objectives: Continue reading

Measuring Opinions, Values and Attitudes in Your Survey

When developing your survey, whether it’s an online survey, paper survey, kiosk or mobile survey, questions relating to opinions, values, and attitudes require careful consideration.  Because these are subjective questions about the thought processes and feelings of a respondent, they are not directly verifiable through external observation. Continue reading

Survey Questionnaire Design: Checklist for Factual (Behavioral) Questions

Whether you are designing an Online, Paper, Kiosk or Mobile Survey, this checklist of question development tips will help you to build the best survey questionnaire for your study. Continue reading

Surveys and The Components of Precision Questions

As you develop your online, kiosk, mobile or paper survey, you should be creating questions that are as precise as possible.  Precision questions have the highest degree of accuracy and truthfulness as a result of the Respondents ability to recall events with ease. 

When asking questions about behaviors and activities, the following components contribute to improving the precision of questions:  Continue reading