Tractivity Benefits from Snap Mobile Survey Technology

Snap Surveys partner, Tractivity software from RE:SYSTEMS, has been selected by London Resort Company Holdings (LRCH) to manage the public consultation and stakeholder engagement process for the London Paramount Entertainment Resort.

Snap Surveys has partnered with Tractivity, a leading cloud-based software for Customer Relationship Management (CRM), stakeholder engagement, and inquiry handling, to provide customers with seamless survey feedback management and reporting. Surveys can now be created and managed using Snap’s advanced Snap WebHost online and mobile survey management system. Responses are then integrated into Tractivity for reporting and analysis.

“…Using the Snap Surveys functionality, which is fully integrated into Tractivity, all public responses, engagement, dialogue and enquiries have been collated in one central place and reports generated and analyzed.” Source: Tractivity System is Paramount in Public Consultation Process

Mark Rutter, Head of Tractivity at RE:SYSTEMS was quoted in an article released by the company. Mark says, “We are delighted that the London Paramount project has been the first client to benefit from our partnership with Snap Surveys through full integration with Tractivity software, saving the client valuable time and resources in collating all data and communications together.”  Continue reading

Tractivity Customers Gain Greater Insight with Snap Surveys

Tractivity partners with Snap Surveys to give their customers greater insight

Tractivity-partner-Snap-SurveysSnap Surveys has partnered with Tractivity, a leading cloud-based software for Customer Relationship Management (CRM), stakeholder engagement, and inquiry handling, to provide customers with seamless survey management and reporting. Surveys can now be created and managed using Snap’s advanced Snap WebHost online and mobile survey management system. Responses are then integrated into Tractivity for reporting and analysis.

Do you need assistance with a survey research project, analysis, or reporting? We can help!

Our experienced Research Services team can help with any aspect of your survey project – from survey design, and data management, to analysis and reporting. Whatever your needs may be, we can help. We work with a diverse range of customers across the public and private sectors, and our services are open to everyone, not just Snap Survey Software users.  Continue reading

Snap Surveys US Utilizing SugarCRM to Enhance Customer Relations

Snap Surveys has installed SugarCRM’s Sugar Enterprise On-demand system to better manage the needs of Snap Survey Software customers.  

sugarcrm_logo_snap-survey-softwareWe chose SugarCRM for its power, flexibility, and ability to draw together the different elements of our business. We take pride in the quality and value our sales, support, training, and research services staff provide to our customers, and we look forward to enhancing communication, engaging even more efficiently, and building ever stronger relationships with our customers.

Snap Survey Software users can expect to see upcoming customer and technical support enhancements, which will better streamline our already notable communication with customers, from general  inquiries to advanced techincal support and training.

“Sugar has already made the support process even more efficient,” says Jay Arbelo, Manager of Technical Support & Services.” Once the customer support portal is integrated, we will be in a position to offer an even higher level of service to our customers.” 

Customers can expect to have access to the new customer support portal in the coming months. Stay tuned for more news on this exciting integration!