Versioning
From time to time we need to make changes to the API. In order to prevent our changes from breaking your client code we will employ the following versioning strategy. Versioning is achieved by use of request and response headers. If you don’t specify a version in your request, then you will be using the […]
Handling Throttling
To protect the resources of Snap XMP Online we have implemented throttling. This means that some of your API calls may return a status code of 429 – Too many requests. You should ensure that you don’t attempt to make more than one call per second or more than ten calls per minute. One way […]
Security
The API is stateless so each API call needs to be authenticated. Each call to the API must include the following request headers: Creating the key To create the key for the user’s account do the following: Your API key is now in the clipboard and you can paste this into your API calls. Failure […]
Introduction
The Snap XMP Online API (application programming interface) allows customers to access the data in their account programmatically. Note that if you give anyone else API access to your account you will be giving them access to all of your surveys and all of your survey responses and (depending on the share permissions) access to […]
Multi-Column Layouts
This tutorial explains how to create a questionnaire with a multi column layout when the participant is completing the survey. Step 1: Creating the survey Step 2: Setting the survey to multiple columns Note: You may notice that this adjustment and the upcoming Step 3 adjustments have little or no impact on the survey’s layout […]
Customizing the Slider Control templates
Snap XMP Desktop is provided with several templates for Slider Controls for use in your questionnaires. You can adapt these templates to reflect your organisation’s branding. Slider Controls are made up of several graphics, plus some instructions on how they match to a question. All the information required for a Slider Control template is contained […]
Snap XMP Desktop Scanning tutorial
Creating a custom subject selection page for group questionnaires
Group questionnaires are questionnaires that a participant is required to repeat a number of times, once per subject. Prior to completing a group questionnaire, the participant must login in order to load the subjects for the individual. Once a participant has logged into the questionnaire they will see a default page that shows the list of […]
Using clickable images as answer choices
This tutorial shows you how to make a question interactive and more engaging by transforming question answers into clickable images. Snap XMP Desktop includes predefined images that you can use in your surveys, these are called Map Controls. Snap Surveys also provides a range of rating scales that you can download and use. This tutorial shows how […]
Customer Satisfaction Solution guide
The Customer Satisfaction Solution allows you to build surveys that ask your customers how satisfied they are with aspects of your organisation. The surveys contain a number of questions to help you understand how your customers are feeling about the service they are receiving from your organisation. There is the opportunity to add questions that […]