New product launch: Customer NPS Survey

Net Promotor Score (NPS)

Welcome to the latest addition to our pre-built survey collection: Customer NPS Survey.

The Customer NPS Survey asks customers to rate their experience by selecting a number from 0-10 for the following question: How likely would you be to recommend us to your friends or family?

The survey will then give you an overall Net Promoter Score by totalling the number of positive responses (known as Promoters) and negative responses (known as detractors).

It has everything you need to get started quickly.

  • Easy to use template
  • Lets customers rate their experience with you from 0-10
  • Powerful reporting with built-in assistance to improve your score over time
  • See comments from respondents, grouped by Detractor, Passive, and Promoter
  • Hosted on secure servers based in either the UK or the US

The perfect survey tool to help you turn your customers into brand ambassadors!

For more information, please visit the Snap Surveys Marketplace below.

Customer NPS Survey

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This website will:

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  • Strictly necessary: remember your cookie permission setting
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  • Functionality: remember your online chat ID
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  • Analytics: keep track of your location and region based on your partial IP number
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  • Targeting: identify if you contacted or called us as a result of one of our adverts

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