Technical summary

Questionnaire design Maximum number of questions/variables 65,000 Maximum number of codes per question or variable 2,000 Maximum length of variable label 1,000 characters Maximum length of routing and validation expressions 1,000 characters Maximum length of name 16 characters Maximum length of question text 1,000 characters Maximum length of each code label 1,000 characters Maximum length […]

Redirecting a WebHost survey link to a Snap XMP Online survey link

As part of the upgrade from Snap 11 to Snap XMP, you are able to redirect respondents from a Snap 11 Webhost survey to the upgraded version in Snap XMP Online. This is available for anonymous surveys only, for example, where you have printed a interview link on a poster and want to keep receiving […]

Employee Engagement and Enablement Survey guide

Introduction to the Employee Engagement and Enablement Survey The Employee Engagement and Enablement Survey is a ready-to-run survey that you can customise for your organisation. The survey gathers views on a range of key areas that help you understand how employees feel about working for your organisation, showing whether your employees are aligned with your […]

Changing the colour of the default Summary Reports

The charts within the Summary and Summary Dashboard reports use a Chart Style that is saved within the Styles folder of Snap Desktop. In order to edit the format of the charts within these 2 reports, the Horizontal Bar Summary Report chart style needs to be edited. Steps 1. Create a chart using the Horizontal […]

Using placeholder text

Placeholder text, also known as ghost text, lets you display initial text which describes the expected type of response. This helps the respondent reply to the question with relevant information. Once a respondent starts entering text in the question box, then this removes the placeholder text. Placeholder text is available for all open-ended questions. Labels […]


Connectors use the responses from a previously completed survey – known as the source survey, to create a new participant in another survey – called the destination survey. When a respondent submits a response to the source survey, that information can be used to create, edit, or delete participants in the destination survey. This associated […]

Creating database links to upload participants

Database links can be used to link a file or database containing participant information to a survey. The participant information can include logins, details used to seed the questionnaire, as well as email addresses and seeding used to send email invitations. Creating a database link lets you Database links are created using the database link […]