Organization Permits

Organization Permits are required before you can use organization accounts. The system administrator of the Snap XMP Online service you are using, needs to set up the permits. These instructions are for the On Premises Snap XMP Online service. If you are using the Subscription Snap XMP Online service, please contact the Support team to […]

Organization accounts

An Organization account is the primary account in an organisation, which owns the resources such as permits, licences, surveys, templates and folders. Through the Organization account you can add member accounts with controlled access to the resources. Multiple member accounts can have the ability to allocate the resources and select which folders are available to […]

Exit a survey quickly

The Quick Exit feature gives the respondent a way to quickly and safely exit the survey. This helps protect the privacy of respondents when they are completing questionnaires that ask for sensitive information. The UK government provides guidelines on how to provide the facility to exit a page quickly. Please watch our video to show […]

Derived variables

Derived Variables enable you to transform data into new variable types, by combining other variables, including question responses, derived variables and system variables. You can use derived variables in analyses, reports, filters, as well as other derived variables. For example: You create derived variables in the Variable Details window in the same way as other […]

Snap XMP Offline Interviewer app

For those looking at collecting data out in the field, the Snap XMP Offline Interviewer app allows you to run an ‘online’ survey whilst offline! With no need to limit functionality – your questionnaire or form can contain the full functionality of a Snap Surveys powered online survey, including routed and masked questions. For those […]

Code Scale and Ripple Effects

The code scale and ripple effect animate the code when the respondent selects the code in the question. The code scale effect makes the selected code temporarily larger. The code ripple effect provides a circular ripple effect around the selected code. The code animations highlight which code is selected. This helps respondents see which code […]

Page transitions and effects

Page transitions and effects can enhance your questionnaire by improving the way your respondents interact with your survey. Page transitions There are a number of page transitions available. Page effects Code box animations highlight the answer that the respondent chooses, helping improve useability and accessibility.

Adding an image

Adding images to a questionnaire make it more engaging, helping to increase the responses. You can add an image to any question text, such as a question answer. Snap Surveys provides a range of images for surveys that you can download and use. These survey images include icons, rating scales and backgrounds. Adding an image Repeat this for all answer choices […]

Adding a link

Adding links to a questionnaire can let you include information kept elsewhere on the internet, such as terms and conditions or privacy policies. The respondents will always see the latest version of these documents. You can also include a link to an email address, such as a sales request. Adding a link If you wish […]

Quick set availability

The Quick set availability setting lets you quickly select which analyses and reports are available to view from within Snap Online. For example, if you create a number of analyses that are for use within a report then you can easily exclude these showing in Snap Online.