Set the web page shown after submitting
After a respondent has submitted their response, you are able to show them a web page. This can be the default thank you page available on the Snap Surveys website, or you can choose a web page from your organisation or one customised for the survey. This gives the opportunity to thank the respondent and […]
Setting the navigation button properties
There are a number of supplied navigation buttons that you can specify how they appear on the questionnaire pages. Navigation buttons There are seven navigation buttons that can be used to move forwards or backwards through the questionnaire, submit or save the completed response, or print the current page. Buttons Action Back Go to previous […]
Using the title as the questionnaire header
You have the option to add the title, which can include a logo, to every page of the questionnaire during the interview. This helps to increase brand awareness when the respondent is answering the questions. Layout section The Layout section is part of the Questionnaire properties side menu. Layout options Option Description Header The header used is the first Title type […]
Show progress percentages on tab controls
This tutorial shows you how to record the respondent’s progress on the tab headings as they complete the questions on each tab. This can be useful for an audit-style online questionnaire where more than one respondent completes different tabs in the questionnaire, or where the information is entered at different times, as it becomes available. […]
Automatically adding an opt-out link
An opt-out link in an email invitation lets your participants inform you that they do not want to receive further emails from you for this survey. Importance of including opt-out links You should include an opt-out link in the majority of your email invitations and reminders. Many organisations, including, but not limited to: Gmail, Yahoo […]
Show answers as buttons
This webinar shows you how to use the “Show as Buttons” feature. With this feature, images and answer text options will appear as clickable buttons. This makes it more obvious to the participant how they should answer your survey. It can also make the survey more visual and engaging, which can boost completion rates. Further […]
Clicking on images as responses
This tutorial covers in detail how to add images to your questions so that the respondent can click on them to give their response. Add the question Add the images Show the question across the page Show the labels as buttons Showing the code labels as buttons lets the respondent click on the images to […]
Branded Templates and SurveyPaks
This webinar shows you how to create and use quick-start templates that can include branding as well as a library of your most-used questions and statements. Using templates can improve brand recognition by including your logo, name and fonts, as standard. This helps you save time and promotes consistency throughout your surveys. Related help Introduction […]
Remove personal information from survey data
This webinar covers how to remove your participants’ data when running surveys. This is especially important in countries where the law states that you must delete or anonymise data once it is no longer needed for the purpose for which it was collected. You may also need to consider storage, the right to be forgotten, […]
Adding tabs
There are two types of tabs available: Tab pages The respondents navigate through the pages by clicking each tab header, in addition to using the Next and Back buttons. You can remove the Next and Back buttons so navigation is only possible with the tabs. The content for each tab is set using page breaks […]