Adding a survey template to a SurveyPak

There are two SurveyPaks supplied with Snap XMP Desktop. These are When a survey template is added to the User SurveyPak or another user-defined SurveyPak it becomes available in the list of User Templates. These can be selected from the New Survey template dialog when creating a new survey. All survey templates are added to a user-defined […]

Analysing several variables in a single table

This tutorial explains how to set up cross-tabs such as pivot tables and contingency tables. It assumes that you have a questionnaire with four questions, shown below, and shows you how to create a single table combining the data from the four questions. You can create cross-tabs and charts from category variables where one variable’s […]

Calculating the difference between times on different dates

Calculating the time duration between a start and end date can be used when analysing your survey responses. This could be used to show how long someone spent doing a particular task, had to wait to be served or how long a journey took. You can use the date and time information directly in analyses, […]

Masking code boxes

Code boxes, along with code labels (i.e. response options) can be hidden for multiple and single response type questions. These response options can be hidden in a matter of two ways, statically and dynamically. Static masking is used to hide a response option in all conditions of the survey. Meaning, once applied to a question […]

How to display a currency sign beside a code box

When questions are designed which require currency values to be clearly identifiable, include the words or symbols representing the currency outside the applicable box. This will indicate to the participant that only a numeric value needs to be entered. Open the survey in the Questionnaire window in Design Mode. Select the question where you want […]

Adjusting a title logo to fit on a Smartphone edition

This worksheet describes how to resize the title logo to fit onto a Smartphone edition. Step 1: Cloning the title logo on the Smartphone edition Step 2: Hiding the original title logo on the Smartphone edition Step 3: Resizing the cloned logo on the Smartphone edition Step 4: Hiding the Smartphone logo on the other […]

Running the Summary report to context

Every survey in Snap XMP Desktop contains a Summary report. You can use any question in your survey that contains a department, site, location or similar information as a context for your report. This lets you create a report for each of your departments, sites, locations or other contexts. This worksheet shows you how to […]

Gap Analysis: Compare results from satisfaction and importance questions

What is gap analysis? Gap analysis shows the difference between how important attributes or services are to your respondents and how satisfied they are with those attributes or services. It is a useful way of comparing the results from your satisfaction and importance questions and can be used as a tool for interpretation. By comparing […]

Creating a personalised style template

Snap XMP Desktop provides a number of pre-defined question styles that can be used as supplied or as the basis for a new question style. In Snap XMP Desktop, you can create question styles that reflect your organization’s branding, bringing a consistent look to your questionnaires. The question styles determine the colors, fonts and layout used. […]

Providing information using hyperlinks and Alt text

There may be occasions when you need to provide additional information for participants during the survey. This can range from information such as privacy policies or further instructions for a question, which are too long to provide within the survey, to short descriptions for an image or text reader. These can be provided by inserting […]