Automatically adding an opt-out link
An opt-out link in an email invitation lets your participants inform you that they do not want to receive further emails from you for this survey. Importance of including opt-out links You should include an opt-out link in the majority of your email invitations and reminders. Many organisations, including, but not limited to: Gmail, Yahoo […]
Show answers as buttons
This webinar shows you how to use the “Show as Buttons” feature. With this feature, images and answer text options will appear as clickable buttons. This makes it more obvious to the participant how they should answer your survey. It can also make the survey more visual and engaging, which can boost completion rates. Further […]
Clicking on images as responses
This tutorial covers in detail how to add images to your questions so that the respondent can click on them to give their response. Add the question Add the images Show the question across the page Show the labels as buttons Showing the code labels as buttons lets the respondent click on the images to […]
Branded Templates and SurveyPaks
This webinar shows you how to create and use quick-start templates that can include branding as well as a library of your most-used questions and statements. Using templates can improve brand recognition by including your logo, name and fonts, as standard. This helps you save time and promotes consistency throughout your surveys. Related help Introduction […]
Remove personal information from survey data
This webinar covers how to remove your participants’ data when running surveys. This is especially important in countries where the law states that you must delete or anonymise data once it is no longer needed for the purpose for which it was collected. You may also need to consider storage, the right to be forgotten, […]
Adding tabs
There are two types of tabs available: Tab pages The respondents navigate through the pages by clicking each tab header, in addition to using the Next and Back buttons. You can remove the Next and Back buttons so navigation is only possible with the tabs. The content for each tab is set using page breaks […]
Grid Questions
Grid questions are a way of displaying multiple questions in a grid of rows and columns, with headings for each of the boxes presented across the page. They let you gauge a respondent’s opinion on multiple things within the same question and are easy to analyse. This can help you quantify subjective sentiments such as […]
Inserting a variable field
Inserting a variable field is a feature in online editions that lets you change text in your questionnaire based on the responses entered by the respondent. It is also called dynamic text, text substitution or piping. This provides a personalized experience as the respondent progresses through the questionnaire. There are many uses for dynamic text: […]
Carousel questions
A carousel is a way of displaying a group of questions. Each question is shown on a card with the answers and the carousel moves onto the next question automatically or manually by clicking navigation buttons. The respondent can navigate through all the cards to review their answers. This question style is a great way […]
Creating a compound grid
A compound grid shows multiple questions side by side when all questions share the same horizontal labels. This allows a grid to contain different question styles, such as grids, semantic scales and open series. With this feature, you can create grids with rows that allow the respondent to select a choice, then add associated comments, […]