How to analyse open ended questions

Open ended questions give respondents the opportunity to enter free text answers that go into more depth about their feelings, opinions or knowledge. Learn how to analyse responses to open ended questions using list and word clouds. Related help Creating a list of literal responses Creating a word cloud of literal responses

Building better surveys – Email Alerts

Send email notifications every time a specific reply is given, such as, a respondent asking for more information about your products or your customer service team following up on a respondent’s comments. Learn how to create email alerts, choosing the event that triggers the email and who receives the alert. Related help Setting up email […]

3 ways to make your surveys more engaging

Learn how to create engaging surveys that keep your respondents interested, improving your response rates. This webinar shows how to include three visual styles of question, Rank, Categorise and Map Controls, to make your survey appealing. Related help Creating a Drag and Drop question Creating interactive images with a Map control Selecting the language in […]

Making surveys dynamic and engaging

Learn how to create engaging surveys that keep your respondents interested, improving your response rates. This webinar shows how to include visual question styles, such as, sliders and map controls, as well as masking, validation and setting an initial value. Related help Using a Slider Control Creating a Drag and Drop question Creating interactive images […]

Analysis Overview

This webinar gives an overview of the analysis available in Snap XMP Desktop. Learn how to create a top line summary of your survey data, basic tables and charts and run the standard reports.

Multi lingual surveys and forms

This webinar shows how to create a survey in more than one language, using a single survey link containing the questionnaire in a number of languages. Participants can simply choose the language in which they prefer to complete the survey. Learn how to create multi lingual surveys and templates, translate your survey and direct your […]

Routing and Analysis Expressions

Learn how to use routing expressions to decide which questions your respondents see, and analysis expressions to analyse a subset of your response data. Related help Routing rule expressions Filter expressions

Participants in Snap XMP Online

Letting participants know about your questionnaire and providing an easy way to participate, is essential for a successful survey. This webinar shows how to upload a list of participants, choose to include seeded pre-answers in the questionnaire and send invitations and reminders that can be personalised. Related help Managing your participants Managing your invitations Creating […]

Adding a CAPTCHA style question

CAPTCHA is a term that stands for Completely Automated Public Turing Test to Tell Computers and Humans Apart. It is a type of challenge-response test that is used to determine whether the user of a website or online service is a human or a bot. CAPTCHAs are designed to be easy for humans to solve, […]

Using Google fonts in a survey

Google Fonts are open source and you can use them in any non-commercial or commercial project. They are free to use in your surveys. Find out more at: Google Fonts Frequently Asked Questions. Finding the Google Font Using the Google Font in a survey After you have installed the Google Font, you can use it […]