Collecting your survey data

Interviewing

Start interviewing

You can start the interviewing process manually following publication of your survey. This makes the survey available to your respondents.

1. Click the Start interviewing button to make the survey available to participants straight away.

2. Click the Start button to confirm that you would like to start interviewing.

Note: If you have set a schedule to start at a future date, interviewing will start at this date rather than immediately.

Pause interviewing

Once you have started interviewing you can pause interviewing. This can be useful when you need to republish a questionnaire.

1. Click the Pause interviewing button to pause interviewing.

2. Click OK to confirm the action. This pauses interviewing.
3. The Pause interviewing button will become a Resume interviewing button.
4. You can restart interviewing by clicking the Resume interviewing button.

5. Click OK to confirm the action. The Resume interviewing button will become a Pause interviewing button.

Stop interviewing

After an interview has started, you can stop interviewing at any time. It is used when the interviewing process has finished. Stopping an interview closes the questionnaire and respondents can no longer start a new response. Interviews that are already live or saved may still be submitted. 

1. Click the Stop interviewing button to stop interviewing.

2. Click OK to confirm the action. Interviewing has now stopped.
3.  The Pause interviewing and Stop interviewing buttons will be replaced with a Start interviewing button.

Scheduling the interview

Many surveys run over a specified period of time with a preset start and end time. You can plan a survey interview beforehand by setting a schedule.

1. Navigate to the Collect section of your survey.
2. The Change schedule button is available after publishing your survey.
3. Click on the Change schedule button.

4. This shows the Interviewing schedule window.

5. Click

   

    to set the date in the Start Interviewing and End interviewing fields.
6. Click

   

    to set the time in the Start Interviewing and End interviewing fields.
7. Click Save to save the survey’s interview schedule.