To assist us in serving you better, please take a moment to fill out this survey.

Please rate your answers with 1=very negative and 5=very positive.

Q1How would you rate your overall experience?
 1 2 3 4 5 
       
Q2What factors were involved in choosing Gate City Bank for your mortgage loan? (Please check all that apply)
 
 
 
 
 
Q3Was your Mortgage Loan Officer:
 1 2 3 4 5 
 Friendly     

 Efficient     

 Knowledgeable     

 Professional     
Q4Did your Mortgage Loan Officer explain there may be instances where your loan may be sold, but that your servicing will remain local, and Gate City Bank will handle your payments and be able to answer questions about your mortgage for the entire life of the loan?
 
Q5Did your Mortgage Loan Officer review the "Eight Steps to Your Front Door" Guide with you?
 
Q6Would you recommend Gate City Bank?
 
Q7
Q8
Q9
Q10
Q11
Q12Was the title company representative who preformed your closing professional and courteous?
 
Q13Would you return to Gate City Bank for another product or service?
 
Q14Would you like someone to contact you regarding this survey or a product or service?
 
Q15Please provide the information below:
  
  
  
  
  
  
Q16May we use your comments on our website including your first name and last initial?
 
 
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