Please help us! We want to know what you think of the British Library website.
The survey will take about 3-4 minutes to complete.
Q1
Are you:
Male
Female
Q2
What is your age?
13 and under
14-18 years
19-24 years
25-34 years
35-44 years
45-54 years
55-64 years
65 or over
Q3
Where do you live?
London/South East
South West
Eastern
Midlands
Wales
Yorkshire & The Humber
North West
North East
Scotland
Northern Ireland
Elsewhere in Europe
USA/Canada
Elsewhere in the world
Q4
Which of the following
best
describes your reason for using the British Library?
I am a postgraduate arts and humanities researcher in the academic sector
I am a postgraduate science, technology, or medicine researcher in the academic sector
I am a postgraduate social sciences researcher in the academic sector
I am seeking information to support the research or other activities of a large corporate enterprise
I am seeking information to support the research or other activities of a small/medium size enterprise
I am seeking information to support my work in the creative/media industries
I am seeking information to support my work in the not-for-profit sector
I am researching local history, my family history, or another personal interest
I am a university undergraduate
I am a student in primary, secondary or further education
I am a teacher in primary, secondary, or further education
I am pursuing a course of study outside the schools, further education, or university sectors
I am planning a visit to the Library's St Pancras building to attend an exhibition or event
I am planning a visit to the Library's St Pancras building to use the cafe, shop, or WiFi
I am a librarian
Other
Other, please specify:
Q5
Do you hold a
British Library Reader Pass
?
Yes
No
Q6
Do you have a
British Library Membership
?
Yes
No
Q7
Are you a registered
British Library document supply
customer?
Yes
No
The British Library website
Q8
How many times have you
ever
visited this website (including this time)?
Once, this is my first visit
2-4 times
5-9 times
10 or more times
I don't know
Q9
How did you get to the website
TODAY
?
It's saved in my favourites
Via a search engine
Link on another website
Knew the URL and typed it in
Guessed the URL and typed it
Through a link sent in an email
Don't know
Other
Please specify which website
Q10
Which
one
of the reasons below best describes why you came to this site
TODAY
?
Just browsing/no particular reason
To search the Library’s catalogues
To order books or other material to consult in the Library's Reading Rooms
To order copies of documents to be delivered to you electronically or by post
To view images from books and manuscripts
To look at/buy something from the online shop
To find information to help run your business
To find material on a subject of interest
To find information about British Library services e.g. Reading Rooms, opening times, Document Supply
To look for information about job vacancies
To find information about the British Library’s history, strategy, policies, and programmes
To find out about British Library public events and exhibitions
Other
Other reason, please specify:
Q11
Which of the following
areas
of the site did you visit
TODAY
?
(Please select all that apply)
Home page only
Explore the British Library
Catalogues other than Explore the British Library
Subjects and/or collections information
Services information
British Library On Demand
Learning area
British Library blogs
Discovering Literature: Romantics and Victorians
Discovering Literature: Shakespeare
Discovering Literature: 20th century
Magna Carta
World War One
Online Gallery
Turning the Pages
Treasures in Full
Sounds website
Digitised Manuscripts
What's On
Business and IP Centre
Online Shop
Press area
Opening times
Contact us
Job vacancies
About us
Other
Q12
To what extent did you get what you wanted from the British Library site
TODAY
?
Got everything I wanted
Got most of what I wanted
Got some of what I wanted
Got none of what I wanted
Q13
What is your
overall opinion
of the British Library website?
Excellent
Very good
Good
Fair
Poor
Q14
What is your opinion of the
ease of finding information
on the British Library website?
Excellent
Very good
Good
Fair
Poor
Q15
If you have answered 'Poor' to Q13, please can you tell us why?
Q16
Would you be happy for us to contact you directly to seek additional information on your use of our website? Please select 'No' if you are under 16 years of age.
Yes
No
Q17
If you have answered 'Yes', please add your email address here:
Q18
Please rate our website on the following aspects:
Excellent
Very Good
Good
Fair
Poor
Ease of use of the site
Ease of use of the site Excellent
Ease of use of the site Very Good
Ease of use of the site Good
Ease of use of the site Fair
Ease of use of the site Poor
Attractiveness of design
Attractiveness of design Excellent
Attractiveness of design Very Good
Attractiveness of design Good
Attractiveness of design Fair
Attractiveness of design Poor
Download speed
Download speed Excellent
Download speed Very Good
Download speed Good
Download speed Fair
Download speed Poor
Depth of information
Depth of information Excellent
Depth of information Very Good
Depth of information Good
Depth of information Fair
Depth of information Poor
Usefulness of information
Usefulness of information Excellent
Usefulness of information Very Good
Usefulness of information Good
Usefulness of information Fair
Usefulness of information Poor
Having up to date information
Having up to date information Excellent
Having up to date information Very Good
Having up to date information Good
Having up to date information Fair
Having up to date information Poor
Thank you for taking the time to complete this survey.
We will be studying your comments and using them to help us develop our website.
Now please click the submit button below.