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Getting started with the Covid Working From Home Survey

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Introduction to the Covid Working From Home Survey

The Covid Working From Home Survey allows you to build surveys that ask your employees about their attitude to working from home and, when possible, returning to their normal place of work. The surveys contain a number of questions to help you understand how your employees are feeling about working from home and returning to work. There is the opportunity to add questions that are specific to your business or organization.

The responses to your survey will help you understand how your employees feel about working from home and returning to work, assisting you in supporting your employees and prioritizing your business or organization needs.

Step by step guide

This guide will take you through the steps for the Covid Working From Home Survey:

Step 1: Register for a free Snap Online account

Step 2: Building the Covid Working From Home Survey

Step 3: Share with your employees using the link or the QR code

Step 4: Ask your employees to complete the Covid Working From Home Survey

Step 5: Use your data to support your employees

Step 1: Register for a free Snap Online account

If you do not already have an account, register for your free account using the following instructions.

If you already have an account, log on using your account details.

  1. To apply for your free account go to https://www.snapsurveys.com/covid-working-from-home-survey/. If you have any problems, copy and paste or type the link into your web browser search bar.
  2. On the Covid Working From Home Survey page click Get started for free. This opens the Log in to Snap Online page
  3. Click the Create a Snap Online account link to create your free Snap Online account.
  4. Enter your email address, organisation name, full name and phone number. Select the checkbox to confirm that you have read and accept the terms and conditions. The Terms and Conditions are available by clicking the terms and conditions link.
  5. Click Create account. An email will be sent to the email address confirming that the account has been created.
  6. When you receive the email, click the link to verify the email address.
  7. When the email address is verified this will import the Covid Working From Home Survey.

Step 2: Building the Covid Working From Home Survey

After logging in to Snap Online you are ready to use the Covid Working From Home Survey.

  1. The first page in Snap Online shows a summary of Your Work. The Covid Working From Home Survey template is available here. Templates are shown with the icon templateIcon.png . Click the icon or template name to show the template Summary.
Select the Covid Working From Home Survey template
  1. In the Summary, click New Survey. You can also access the survey help, and the terms and conditions here.
Create the new Working from home survey
  1. Enter the survey name; select the checkbox to confirm that you have read and accept the terms and conditions then click Create survey.
Enter the Working from home survey details
  1. This shows the Covid Working From Home Survey that helps you to set up your survey. Follow the on screen instructions to build your survey. Most of the questions are fixed but you have the opportunity to tailor some elements. Click Next to progress through each step.
  2. On each page, select the options you require and click Next to go to the next page. When you have completed the questions, click Submit to build the Covid Working From Home Survey.

Making changes to your Covid Working From Home Survey

  1. Select the Covid Working From Home Survey, if it is not already selected. In the Summary tab, click the Build link.
Summary tab for the selected survey with Build highlighted
  1. This displays the read-only view of your Covid Working From Home Survey. There are three options available:
    • View shows the read-only version.
    • Edit lets you make basic changes to specified wording and the logo. You can edit the shaded areas shown between curly brackets { }. Click on the word or image to edit.
    • Rebuild runs the Covid Working From Home Survey again. This allows you to change your initial choices by selecting or unselecting the options. This is not available if you have already started collecting responses.
Editing the Working from home survey
  1. Click Save to save any changes you have made. Click Cancel to cancel any changes and return to the original version. The read-only version is shown.

Step 3: Share with your employees using the link, the QR code or printed questionnaire

The next step is to test the Covid Working From Home Survey and share it with your employees.

Viewing the interview settings

  1. Select the Covid Working From Home Survey, if it is not already selected.
  2. In the Summary tab, click the Collect link. The Interview URL link and the QR code are available here. You can also create a PDF of the questionnaire. This can be used to print a paper copy of the questionnaire that can be mailed to your employees, attached to an email sent to your employees or made available in the workplace for any employees who are unable to access the questionnaire online.
Summary tab for the selected survey with Collect highlighted

Testing the Covid Working From Home Survey

  1. Click Launch Preview. This opens a test version of the Covid Working From Home Survey.
Launch the questionnaire preview
  1. Test the Covid Working From Home Survey by completing it with different responses to check that it works the way you want. Your test responses are not saved and do not affect your data.
  2. If you need to make any changes, return to the Build tab where you can use Edit and Rebuild to make the changes then repeat the testing.
  3. When you are happy with the questionnaire, you can start collecting your employees’ responses.

Start Interviewing

  1. Click Start Interviewing and click Start when you are asked to confirm.
Start interviewing
  1. Now you can send the Interview URL link and/or QR code to your employees.
  2. You can also create a PDF of the questionnaire. This can be used to print a paper copy of the questionnaire.

Inviting your employees to complete the survey

You can invite your employees to complete the survey by adding them as participants then sending an email invitation containing the survey link.

  1. In Collect, select the Participants side menu then select Participant list.
  2. Click Upload participants to open the Upload participants wizard.
  1. Click Select file to add the file with your employees’ data. The accepted file formats are Excel (XLSX) and Comma separated format (CSV). Click Next and follow the instructions to complete the wizard. Further details can be found at Uploading participants from a spreadsheet.
  2. When your employees’ data is loaded, select Invitations. Click Add invitation or Add plain text invitation to add an HTML or plain text invitation. Further details can be found at Creating invitations using the email editor.
  1. Click Start sending invitations to send invitations to your employees.

Making the Interview URL available

  1. In Web Interviews, click Copy URL to clipboard to copy the Interview URL link.
Copy the Interview URL to the clipboard
  1. Open your web browser, paste the link into the search bar at the top of your browser and press Enter. This loads the start page of the Covid Working From Home Survey.
  2. If you wish to include the Interview URL link in a printed sign for your employees, paste it into a document and print.

Making the QR code available

  1. In Web Interviews, click the QR code image to download the QR code to your device.
Interview QR code
  1. The web browser shows a notification when the file has downloaded. Click on the notification to open and/or save the QR code.
  2. The QR code can be used in a printed sign for employees to use or attached to an email sent to your employees. The minimum size for a printed QR code is 2cm by 2cm.

Providing paper copies of the questionnaire

  1. In Paper Interviews, click the questionnaire download link.
Download the paper edition as a PDF
  1. A PDF of the questionnaire is downloaded to your device. This can be accessed and printed from your device for employees who cannot access the questionnaire online.

Step 4: Ask your employees to complete the Covid Working From Home Survey

When you have sent the Interview URL link or QR code to your employees, ask them to complete the questions.

Using the Interview URL link

  1. If your employee has an email with the Interview URL link, ask them to click this link to open the Covid Working From Home Survey.
  2. Alternatively, open a web browser app and enter the Interview URL in the search bar of the browser. Press Enter to open the Covid Working From Home Survey.
  3. Ask your employees to answer the questions and click Submit.
  4. They will receive a notification to confirm that their response has been submitted.

Using the QR code

  1. Using the QR code can quickly open the Covid Working From Home Survey on your employees’ smartphones. Many smartphones, such as iPhones or Android devices, have an in-built QR code reader in the camera app.
  2. Open the camera app and point the camera at the QR code for a few seconds. When scanning is enabled a notification appears. Tap the notification to open the link.
  3. Alternatively, a QR code reader app can be installed on the phone. Follow the instructions for the app.
  4. Ask your employees to answer the questions and click Submit.
  5. They will receive a notification to confirm that their response has been submitted.

Using paper questionnaires

You can make printed paper copies of the questionnaire available by

  • Mailing a copy to your employees for them to complete and return. You may want to provide a covering letter with further information specific to your business or organization, and to let your employees know how to return the completed questionnaire.
  • Making copies of the paper questionnaire available in the workplace with instructions on what to do with the completed questionnaire.

When you receive the completed paper questionnaires you need to enter the responses into your survey.

  • Enter the Interview URL in a web browser and progress through the questionnaire, entering the responses from each completed paper questionnaire.
  • Snap Surveys’ Data Collection services are also available to provide data collection and data entry.

Step 5: Use your data to support your employees

Four reports are included:

  • Covid Working From Home Survey Report shows a comprehensive analysis of your employee responses
  • Appendix 1 – Comments shows a list of the responses to each open ended question
  • Crosstabs shows a cross-tabulation table of the responses to each grid question
  • Information Sheet that gives information on using the reports

Analyzing your response data

  1. Select the Covid Working From Home Survey, if it is not already selected.
  2. In the Summary tab, click the Analyze link. The Covid Working From Home Survey Report is available here.
Summary tab for the selected survey with Analyze highlighted
  1. Click on the Covid Working From Home Survey Report to view the analysis of your response data.
    • Click Update to get the latest data.
    • Click Download to create a PDF version of the report.
    • Click Print PrintInfoSheet.PNG to print the report.
Working from home survey reports highlighting the available functions Update, Download and Print

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