{"id":5677,"date":"2012-10-25T13:18:17","date_gmt":"2012-10-25T13:18:17","guid":{"rendered":"https:\/\/www.snapsurveys.com\/support-snap11\/?page_id=5677"},"modified":"2023-02-15T10:58:49","modified_gmt":"2023-02-15T10:58:49","slug":"data-snap-web","status":"publish","type":"page","link":"https:\/\/www.snapsurveys.com\/support-snap11\/worksheets\/data-snap-web\/","title":{"rendered":"Download and import online survey data"},"content":{"rendered":"<p>Survey responses saved in Snap WebHost can be downloaded and imported with a single click \u2013 there&#8217;s no need to log in to Snap WebHost to access new survey replies. Just link your survey and Snap WebHost account, and you\u2019ll be notified as soon as new survey data is available. This step-by-step guide shows you how to:<\/p>\n<ol>\n<li>Link your survey and Snap WebHost account<\/li>\n<li>Download and import data into your survey<\/li>\n<\/ol>\n<p><strong>Note<\/strong>: This step-by-step guide describes how to retrieve online survey replies using <a href=\"https:\/\/www.snapsurveys.com\/help\/index.htm#25283\">Direct Download<\/a>, available for surveys created in Snap Professional builds 11.18 and newer. <a href=\"https:\/\/www.snapsurveys.com\/support-snap11\/updates\/\">Click here to upgrade to the latest build<\/a>.\u00a0 You cannot use Direct Download with surveys created in older versions of Snap Professional.<\/p>\n<p>These steps assume you are\u00a0already familiar with <a href=\"https:\/\/www.snapsurveys.com\/help\/index.htm#25226\">publishing a survey<\/a>. For an overview of publishing options, view the <a href=\"https:\/\/www.snapsurveys.com\/support-snap11\/interactive-tutorials\/questionnaire-properties\/\">Questionnaire Properties<\/a> interactive tutorial.<\/p>\n<h3>Step 1 &#8211; Link your survey with a Snap WebHost account<\/h3>\n<ol>\n<li><span style=\"background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\">Click <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-24788\" src=\"https:\/\/www.snapsurveys.com\/support-snap11\/wp-content\/uploads\/2012\/10\/QuestionnairePropertiesButton.png\" alt=\"QuestionnairePropertiesButton\" width=\"24\" height=\"22\" \/>\u00a0to open Questionnaire Properties<\/span><\/li>\n<li><span style=\"background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\">Select the Replies section<\/span><\/li>\n<li><span style=\"background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\">Select\u00a0the<\/span><span class=\"apple-converted-space\"><span style=\"font-size: 10.5pt; line-height: 115%; font-family: Arial, sans-serif; color: black; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\">\u00a0&#8216;<\/span><\/span><span style=\"background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\">Direct Download&#8217;<\/span><span class=\"apple-converted-space\"><span style=\"font-size: 10.5pt; line-height: 115%; font-family: Arial, sans-serif; color: black; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\">\u00a0<\/span><\/span><span style=\"background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\">checkbox. Survey responses will now be stored in Snap WebHost, and can be downloaded to the survey for analysis.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-24789\" src=\"https:\/\/www.snapsurveys.com\/support-snap11\/wp-content\/uploads\/2012\/10\/QuestionnairePropertiesReplies.png\" alt=\"QuestionnairePropertiesReplies\" width=\"421\" height=\"173\" srcset=\"https:\/\/www.snapsurveys.com\/support-snap11\/wp-content\/uploads\/2012\/10\/QuestionnairePropertiesReplies.png 421w, https:\/\/www.snapsurveys.com\/support-snap11\/wp-content\/uploads\/2012\/10\/QuestionnairePropertiesReplies-150x62.png 150w\" sizes=\"auto, (max-width: 421px) 100vw, 421px\" \/><\/span><\/li>\n<li><span style=\"background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\">Now you need to specify the WebHost account to which this survey will be uploaded. Click \u2018Change Account\u2019.\u00a0<\/span><\/li>\n<li><span style=\"background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><a href=\"https:\/\/www.snapsurveys.com\/support-snap11\/interactive-tutorials\/publish-and-upload-a-snap-webhost-survey\/\">Publish and upload the survey<\/a>\u00a0to the specified Snap WebHost account.<\/span><\/li>\n<\/ol>\n<h3>Step 2- Download and import data into\u00a0your survey<\/h3>\n<ol>\n<li>Open the survey into which you wish to import the survey response.\u00a0If \u00a0responses are available, the Direct Download button will turn blue:<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-24794\" src=\"https:\/\/www.snapsurveys.com\/support-snap11\/wp-content\/uploads\/2012\/10\/ToolbarIncDD-3.png\" alt=\"ToolbarIncDD\" width=\"218\" height=\"64\" srcset=\"https:\/\/www.snapsurveys.com\/support-snap11\/wp-content\/uploads\/2012\/10\/ToolbarIncDD-3.png 218w, https:\/\/www.snapsurveys.com\/support-snap11\/wp-content\/uploads\/2012\/10\/ToolbarIncDD-3-150x44.png 150w\" sizes=\"auto, (max-width: 218px) 100vw, 218px\" \/><\/li>\n<li>Click <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-24795\" src=\"https:\/\/www.snapsurveys.com\/support-snap11\/wp-content\/uploads\/2012\/10\/DD.png\" alt=\"DD\" width=\"24\" height=\"22\" \/>\u00a0to begin Direct Download. Any new responses will be downloaded and imported into Snap desktop, ready for analysis.<\/li>\n<\/ol>\n<h2 class=\"MsoNormal\">Further Resources<\/h2>\n<p class=\"MsoNormal\">Direct download is available from build 11.18 onwards, <a href=\"https:\/\/www.snapsurveys.com\/support-snap11\/updates\/\">Click here to upgrade to the latest build<\/a>. If you are not on the latest version of Snap and cannot upgrade, the links below will explain how to receive and import responses as email and as a text file.\u00a0You can also view responses as a CSV file, however data in this form cannot be imported into Snap.<\/p>\n<ul>\n<li><a href=\"https:\/\/www.snapsurveys.com\/help\/#16059\">Retrieving emailed survey data<\/a><\/li>\n<li><a href=\"https:\/\/www.snapsurveys.com\/help\/#34273\">Entering data from paper questionnaires<\/a><\/li>\n<li><a href=\"https:\/\/www.snapsurveys.com\/help\/#22574\">Download and import survey data as a text file\u00a0<\/a><\/li>\n<li><a href=\"https:\/\/www.snapsurveys.com\/help\/#31879\">View Survey data in CSV file (not for import into Snap)<\/a><\/li>\n<li><a href=\"https:\/\/www.snapsurveys.com\/help\/index.htm#35129\">Direct Download tailoring<\/a><\/li>\n<li><a href=\"https:\/\/www.snapsurveys.com\/help\/index.htm#25226\">Publishing the questionnaire<\/a><\/li>\n<\/ul>\n<p>If there is a topic you would like a worksheet on, email to <a title=\"\" href=\"mailto:snapideas@snapsurveys.com\" target=\"_self\" rel=\"noopener\">snapideas@snapsurveys.com<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p><a class=\"ninja_pages_read_more\"  href=\"https:\/\/www.snapsurveys.com\/support-snap11\/worksheets\/data-snap-web\/\"><\/a><\/p>\n","protected":false},"author":10,"featured_media":0,"parent":43,"menu_order":129,"comment_status":"closed","ping_status":"closed","template":"page-templates\/child-page.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":{"0":"post-5677","1":"page","2":"type-page","3":"status-publish","5":"search_category-support-hub"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - 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