{"id":4558,"date":"2012-10-03T09:26:09","date_gmt":"2012-10-03T09:26:09","guid":{"rendered":"https:\/\/www.snapsurveys.com\/support-snap11\/?page_id=4558"},"modified":"2021-10-14T16:26:13","modified_gmt":"2021-10-14T15:26:13","slug":"snap-plus","status":"publish","type":"page","link":"https:\/\/www.snapsurveys.com\/support-snap11\/snap-plus\/","title":{"rendered":"Snap Plus"},"content":{"rendered":"<p>All new Snap Survey Software customers receive a 12 month Snap Plus subscription absolutely free of charge. Snap Plus subscribers benefit from full <a title=\"HelpDesk\" href=\"\/support-snap11\/helpdesk\/\">HelpDesk<\/a> support.<\/p>\n\nAll new Snap Survey Software customers receive:<\/p>\n<ul>\n<li>A 12 month Snap Plus subscription absolutely free of charge.<\/li>\n<li>Free upgrades to new software versions and interim upgrades.<\/li>\n<li>One-on-one Helpdesk support via phone and email.<\/li>\n<li>Free online resources, including: guides, worksheets, and videos.<\/li>\n<li>Special discounts on products and services to educators and non-profits.<\/li>\n<\/ul>\n<p>All active customers are eligible for training opportunities. Training sessions are an additional cost. Learn more about <a title=\"US Training\" href=\"\/us-training\/\">training opportunities<\/a>.<br \/>\n\n<h2>Renewing<\/h2>\n<p>After your initial free 12 month subscription to Snap Plus, we\u2019ll get in touch with you to arrange renewal.<br \/>\n\n<p>* You can check the status of your Snap Plus subscription at any time by calling us on\u00a0603-610-8700 or emailing us at\u00a0<a href=\"mailto:sales@snapsurveys.com?subject=Snap%20Plus%20enquiry\">sales@snapsurveys.com<\/a>\n<p><i>\u201cWe\u2019ve always\u00a0enjoyed excellent support\u00a0and we know that if we get stuck, someone on the Snap support team will come back to us\u00a0quickly\u00a0with a solution \u2013 we have never been left to sort problems on our own and\u00a0this confidence has been crucial.&#8221;\u00a0Burton OD<\/i><\/p>\n","protected":false},"excerpt":{"rendered":"<p><a class=\"ninja_pages_read_more\"  href=\"https:\/\/www.snapsurveys.com\/support-snap11\/snap-plus\/\"><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":7,"comment_status":"open","ping_status":"closed","template":"page-templates\/support-page.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":{"0":"post-4558","1":"page","2":"type-page","3":"status-publish","5":"search_category-support-hub"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - 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