{"id":29290,"date":"2019-08-13T14:38:51","date_gmt":"2019-08-13T13:38:51","guid":{"rendered":"https:\/\/www.snapsurveys.com\/support-snap11\/?page_id=29290"},"modified":"2019-11-21T16:35:13","modified_gmt":"2019-11-21T16:35:13","slug":"saving-resuming-surveys-snap-mobile-anywhere","status":"publish","type":"page","link":"https:\/\/www.snapsurveys.com\/support-snap11\/worksheets\/saving-resuming-surveys-snap-mobile-anywhere\/","title":{"rendered":"Saving and Resuming Surveys in Snap Mobile Anywhere"},"content":{"rendered":"<p>You can set up a Snap Mobile Anywhere survey that allows the interviewer to save responses and continue later.<\/p>\n<p>The survey must include a<strong> Save <\/strong>button (specified in the Buttons section of the Questionnaire properties in Snap), for interviewers to be able to resume saved surveys from where they were when they saved it. The partial survey is also available for analysis.<\/p>\n<h2>Background<\/h2>\n<p>This worksheet shows how to include a Save button in your Snap Mobile Anywhere survey using Snap Professional.\u00a0 It then describes how the survey behaves when the Save button is selected and the options available to the interviewer in terms of managing the partial response. It is assumed that you are familiar with creating, uploading and gaining access to a survey for Snap Mobile Anywhere. If you are not familiar with these processes, please follow this interactive tutorial before continuing <a href=\"https:\/\/www.snapsurveys.com\/e-learning\/getting-started-mobile\/\">https:\/\/www.snapsurveys.com\/e-learning\/getting-started-mobile\/<\/a>.<\/p>\n<h2>Summary of steps<\/h2>\n<ul>\n<li>Step 1: Including a Save button in your survey<\/li>\n<li>Step 2: Saving a partial survey response<\/li>\n<li>Step 3: Managing partial survey responses<\/li>\n<\/ul>\n<h2><strong>Step 1: Including a save button in your survey<\/strong><\/h2>\n<ol>\n<li>Open the survey in the Questionnaire window (Design Mode) and select <strong>Questionnaire Properties\u00a0<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-29297\" src=\"https:\/\/www.snapsurveys.com\/support-snap11\/wp-content\/uploads\/2019\/08\/image001.png\" alt=\"Questionnaire Properties\" width=\"23\" height=\"23\" \/><br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-29298\" src=\"https:\/\/www.snapsurveys.com\/support-snap11\/wp-content\/uploads\/2019\/08\/image002.png\" alt=\"Save option in Questionnaire Properties\" width=\"409\" height=\"299\" srcset=\"https:\/\/www.snapsurveys.com\/support-snap11\/wp-content\/uploads\/2019\/08\/image002.png 409w, https:\/\/www.snapsurveys.com\/support-snap11\/wp-content\/uploads\/2019\/08\/image002-150x110.png 150w\" sizes=\"auto, (max-width: 409px) 100vw, 409px\" \/><br \/>\n<\/strong><\/li>\n<li>Choose <strong>Buttons<\/strong> from the <strong>Section<\/strong> side menu and select <strong>Save<\/strong> within the Button settings pane.<\/li>\n<li>Check the <strong>Use in survey<\/strong> box and click <strong>OK<\/strong><\/li>\n<li>Now publish and upload your survey to Snap WebHost and start the survey when ready.<\/li>\n<li>Now log into the Snap Mobile Anywhere app on your device and you should see the survey appear in your survey list.<\/li>\n<li>If the survey hasn\u2019t appeared in the list you can check that it is available by clicking on the sync icon <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.snapsurveys.com\/support-snap11\/wp-content\/uploads\/2019\/11\/sync-icon.jpg\" alt=\"sync icon\" width=\"31\" height=\"28\" class=\"alignnone size-full wp-image-29653\" \/> and this will update your list of available surveys.<\/li>\n<\/ol>\n<h2>Step 2: Saving a partial survey response<\/h2>\n<ol>\n<li>Press the <strong>Save<\/strong> button during the interview<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-29299\" src=\"https:\/\/www.snapsurveys.com\/support-snap11\/wp-content\/uploads\/2019\/08\/image003.png\" alt=\"save button\" width=\"362\" height=\"75\" srcset=\"https:\/\/www.snapsurveys.com\/support-snap11\/wp-content\/uploads\/2019\/08\/image003.png 362w, https:\/\/www.snapsurveys.com\/support-snap11\/wp-content\/uploads\/2019\/08\/image003-150x31.png 150w\" sizes=\"auto, (max-width: 362px) 100vw, 362px\" \/><br \/>\nSnap Mobile Anywhere will save your progress and open a new window to provide a name for your partial response.<\/li>\n<li>Specify a unique name for the response.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-29300\" src=\"https:\/\/www.snapsurveys.com\/support-snap11\/wp-content\/uploads\/2019\/08\/image004.png\" alt=\"name partial response\" width=\"271\" height=\"160\" srcset=\"https:\/\/www.snapsurveys.com\/support-snap11\/wp-content\/uploads\/2019\/08\/image004.png 450w, https:\/\/www.snapsurveys.com\/support-snap11\/wp-content\/uploads\/2019\/08\/image004-150x89.png 150w\" sizes=\"auto, (max-width: 271px) 100vw, 271px\" \/><\/li>\n<li>Press Save<br \/>\nOnce you have chosen a <strong>name<\/strong> and pressed <strong>Save<\/strong>, you will be taken to the <strong>Manage Partials screen<\/strong>.<\/li>\n<li>Press <strong>&lt;<\/strong> (in the app) to return to the <strong>Survey List<\/strong><\/li>\n<\/ol>\n<h2><strong>Step 3: <\/strong><strong>Managing partial survey responses<\/strong><\/h2>\n<p>If a survey includes partial responses, an icon will appear adjacent to the survey\u2019s name in the <strong>Survey List<\/strong> screen.<\/p>\n<ol>\n<li>Press the\u00a0<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-29301\" src=\"https:\/\/www.snapsurveys.com\/support-snap11\/wp-content\/uploads\/2019\/08\/image005.png\" alt=\"manage partials\" width=\"41\" height=\"39\" \/> icon and the <strong>Manage Partials<\/strong> window will open<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-29302\" src=\"https:\/\/www.snapsurveys.com\/support-snap11\/wp-content\/uploads\/2019\/08\/image006.png\" alt=\"manage partials dialogue\" width=\"277\" height=\"241\" srcset=\"https:\/\/www.snapsurveys.com\/support-snap11\/wp-content\/uploads\/2019\/08\/image006.png 439w, https:\/\/www.snapsurveys.com\/support-snap11\/wp-content\/uploads\/2019\/08\/image006-150x131.png 150w\" sizes=\"auto, (max-width: 277px) 100vw, 277px\" \/><br \/>\nHere, you can resume, submit or delete individual partial responses.\u00a0 It is also possible to start a new interview, submit all or delete all.<\/li>\n<\/ol>\n<h3>3.1 Resume a partial response<\/h3>\n<p>To resume a partial response press on the saved name of the partial.<\/p>\n<p>The interview will begin from where it was saved.\u00a0 You can then continue and submit the response, or save it again.<\/p>\n<p>If you save the partial response again, you will overwrite the previous one.\u00a0 The name of the saved partial cannot be changed.<\/p>\n<h3>3.2 Delete a partial response<\/h3>\n<p>Press the <strong>Delete<\/strong> icon\u00a0<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-29303\" src=\"https:\/\/www.snapsurveys.com\/support-snap11\/wp-content\/uploads\/2019\/08\/image007.png\" alt=\"delete icon \" width=\"24\" height=\"25\" \/> to delete the partial response.<\/p>\n<p>It is worth noting that this action cannot be undone.<\/p>\n<h3>3.3 Submit a partial response<\/h3>\n<p>Press the <strong>Submit<\/strong> icon\u00a0<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-29304\" src=\"https:\/\/www.snapsurveys.com\/support-snap11\/wp-content\/uploads\/2019\/08\/image008.png\" alt=\"submit icon\" width=\"26\" height=\"27\" \/> to close the partial response and submit it to Snap WebHost.<\/p>\n<p>The response will be synchronised according to the Synchronise settings.<\/p>\n<h3>3.4 Start a new interview<\/h3>\n<p>Select the <strong>New Interview<\/strong>\u00a0icon\u00a0<strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-29305\" src=\"https:\/\/www.snapsurveys.com\/support-snap11\/wp-content\/uploads\/2019\/08\/image009.png\" alt=\"new interview icon\" width=\"29\" height=\"28\" srcset=\"https:\/\/www.snapsurveys.com\/support-snap11\/wp-content\/uploads\/2019\/08\/image009.png 54w, https:\/\/www.snapsurveys.com\/support-snap11\/wp-content\/uploads\/2019\/08\/image009-50x50.png 50w\" sizes=\"auto, (max-width: 29px) 100vw, 29px\" \/><\/strong> on the bottom menu bar to start a new interview.<\/p>\n<p>You will be returned to the <strong>Manage Partials<\/strong> screen on exiting the interview.<\/p>\n<h3>3.5 Delete <strong>all<\/strong> partial responses<\/h3>\n<p>Press the <strong>Delete All<\/strong> icon\u00a0<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-29306\" src=\"https:\/\/www.snapsurveys.com\/support-snap11\/wp-content\/uploads\/2019\/08\/image010.png\" alt=\"delete all icon\" width=\"33\" height=\"29\" \/> on the bottom menu bar to delete all partial responses.<\/p>\n<h3>3.6 Submit <strong>all<\/strong> partial responses<\/h3>\n<p>Press the Submit All icon\u00a0<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-29307\" src=\"https:\/\/www.snapsurveys.com\/support-snap11\/wp-content\/uploads\/2019\/08\/image011.png\" alt=\"submit all partial responses icon\" width=\"30\" height=\"30\" srcset=\"https:\/\/www.snapsurveys.com\/support-snap11\/wp-content\/uploads\/2019\/08\/image011.png 56w, https:\/\/www.snapsurveys.com\/support-snap11\/wp-content\/uploads\/2019\/08\/image011-50x50.png 50w\" sizes=\"auto, (max-width: 30px) 100vw, 30px\" \/> on the bottom menu bar to close and submit all partial responses.<\/p>\n<p>The responses will be synchronised according to the Synchronise settings.<\/p>\n<h2>Conclusion<\/h2>\n<p>This worksheet has described how to set up and manage options to save and resume partially completed survey responses within Snap Mobile Anywhere.<\/p>\n<p class=\"bodytext\">If there is a topic you would like a worksheet on, email to <a title=\"\" href=\"mailto:snapideas@snapsurveys.com\" target=\"_self\">snapideas@snapsurveys.com<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p><a class=\"ninja_pages_read_more\"  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